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Exclusions
This Villeroy & Boch warranty is void if any of the following occur:
• The spa has been subject to alteration, neglect, misuse or abuse.
• Any repairs are attempted by anyone other than an authorized agent of Villeroy & Boch.
• The spa has been used in a non-residential application or in an application for which it was not designed.
• Damage is caused by an Act of God or any other cause beyond the control of Villeroy & Boch.
• Damage is caused by the addition or use of any non-approved mechanical or electrical component, or chemical substance.
• Damage is caused by shipping, moving, mishandling, improper installation or electrical hook-up by someone other than Villeroy & Boch.
• Damage to the spa shell is caused by excessive heat build-up due to failure to cover spa while empty of water and/or exposed to direct sunlight.
• Damage is caused by operating the spa outside the water temperature range of 32°F-120°F (0°C-49°C).
• Damage is caused by improper maintenance of spa water chemistry or by allowing undissolved spa chemicals to lie on the spa’s surface.
• Damage is caused by failure to install, maintain and operate the spa in accordance with the recommendations contained in the Villeroy & Boch
Owner’s Manual, Pre-Delivery Guide or any other printed instructions, notice or bulletin from Villeroy & Boch
Limitations
This limited warranty takes the place of all other warranties, express or implied, in fact or at law, including implied warranties of
merchantability and fitness for a particular purpose. All warranty service must be performed by Villeroy & Boch or its authorised
agent. No agent, dealer, distributor, Service Company or other party service is authorised to change, modify or extend the terms of
this limited warranty in any manner whatsoever.
Disclaimer
VILLEROY & BOCH AND ITS AUTHORIZED AGENTS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, COST OR
OTHER DAMAGE, WHETHER INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE, ARISING OUT OF ANY
DEFECT COVERED BY THIS LIMITED WARRANTY, INCLUDING WITHOUT LIMITATION, LOSS OF USE OF THE SPA
AND COST FOR REMOVAL OF DEFECTIVE PRODUCT, EVEN IF VILLEROY & BOCH HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE. THE LIABILITY OF VILLEROY & BOCH UNDER THIS LIMITED WARRANTY, IF ANY,
SHALL NOT EXCEED THE ORIGINAL AMOUNT PAID FOR THE DEFECTIVE PRODUCT. COVERAGE UNDER THIS
LIMITED WARRANTY SHALL COMMENCE AS OF THE ORIGINAL DATE OF PURCHASE AND THE DURATION OF
SUCH COVERAGE SHALL NOT EXTEND FOR ANY REASON WHATSOEVER BEYOND THE STATED TIME PERIOD.
THESE DISCLAIMERS SHALL BE EQUALLY APPLICABLE TO ANY SERVICE PROVIDED BY VILLEROY & BOCH OR ITS
AUTHORIZED AGENTS. VILLEROY & BOCH SHALL NOT BE LIA¬BLE FOR ANY INJURY, LOSS, COST OR OTHER
DAMAGE, WHETH¬ER INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE, INCLUDING WITHOUT
LIMITATION, DAMAGE TO SHOWROOM, LOSS OF USE OF THE SPA AND COST FOR REMOVAL OF DEFECTIVE
PRODUCT, EVEN IF VILLEROY & BOCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Legal rights
This Limited Warranty gives you specific legal rights. You may also have other rights which vary from country to country. Some
countries do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. Prompt return of
a completed warranty registration form protects your warranty rights.
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