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If service is required, call your authorized service agency. 

Have the following information readily available.
 

•  

Model number

 

•  

Serial number

 

•  

Date purchased

 

•  

Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, 
or if you continue to have service problems, contact Viking Range, LLC at 1-888-845-4641, or write to:

VIKING RANGE, LLC

PREFERRED SERVICE

111 Front Street

Greenwood, Mississippi 38930 USA

Record the information indicated below. You will need it if service is ever required. The model and serial number for your 
hood is located behind the baffl e fi lter on the left side panel in the lower right corner.

Model no.  __________________________________  Serial no. ______________________________________________

Date of purchase  ____________________________   Date installed __________________________________________

Dealer’s name _______________________________________________________________________________________

Address ____________________________________________________________________________________________

____________________________________________________________________________________________________

If service requires installation of parts, use only authorized parts to ensure protection under the warranty.

THIS MANUAL SHOULD REMAIN WITH THE HOOD FOR FUTURE REFERENCE.

Service Information

Replacing the Light Bulbs

When removing bulbs use an oven mitt to protect your hand in case the bulb breaks.

LED Lights

1.  Unscrew bulb.
2.   Replace the bulb with a 120 volt, Phillips R20 

8-watt LED bulb (8R20/F90 2700 DIM).  Can 
be purchased locally. 

Infrared Heat Lamp
1.  Unscrew infrared bulb from heat lamp socket.
2.  Replace the bulb with an R40, 120 volt, 250-

watt infrared bulb. (not included with product)

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Summary of Contents for CTVWH360

Page 1: ...Use Care MANUAL Tuscany Hoods TVWH360 CTVWH360 TVWH480 CTVWH480 ...

Page 2: ..._____________________________ 3 Product Controls Operation Settings and Functions ________________________________________________________________________ 4 Hood Operation ______________________________________________________________________ 4 Product Care Cleaning and Maintenance ____________________________________________________________________ 5 Hood Canopy___________________________________...

Page 3: ...frequently Grease should not be allowed to accumulate on fan or filter 4 Use proper pan size Always use cookware appropriate for the size of the surface element WARNING To reduce the risk of fire electric shock or injury when using your unit observe the following Installation work and electrical wiring must be done by qualified person s in accordance with all applicable codes and standards includi...

Page 4: ...infrared bulbs are not included and should be purchased locally Heat Lamp Indicator Light Fan On Off Blower Speed Knob Light On Off Dimmer Knob LED Light LED Light Heat Lamp On OFF To reduce the risk of injury to persons in the event of a rangetop grease fire observe the following Based on Kitchen Firesafety Tips published by NFPA 1 SMOTHER FLAMES with a close fitted lid cookie sheet or metal tray...

Page 5: ...or discoloration due to grease steam and heat provided that reasonable care is given to the equipment The following suggestions will help keep your hood looking new 1 Do not allow an excessive accumulation of grease For best results you should wipe your hood clean with a cloth dipped in warm soapy water DO NOT USE ABRASIVE CLEANSERS STEEL WOOL PADS OR ABRASIVE CLOTHS DO NOT use cleansers that cont...

Page 6: ...affle channels and drip down into the bottom of the filter Baffle filters are extremely efficient when compared to mesh filters The power of the hood is increased as more air passes through a baffle filter than with mesh filters which are usually dirty Baffle filters are almost universally required in commercial installations due to their superior ability to capture grease The baffle filters shoul...

Page 7: ...ate of purchase ____________________________ Date installed__________________________________________ Dealer s name _______________________________________________________________________________________ Address ____________________________________________________________________________________________ _______________________________________________________________________________________________...

Page 8: ... requested If the product or one of its component parts contains a defect or malfunction during the full warranty period after a reasonable number of attempts by the warrantor to remedy the defect or malfunction the owner is entitled to either a refund or replacement of the product or its component part or parts Replacement of a component part includes its free installation except as specified und...

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