Viewtech VJ-4, User Manual

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TROUBLESHOOTING
10.1 TROUBLESHOOTING GUIDELINES
If malfunctions cannot be resolved by following the troubleshooting guidelines below, please
contact ViewTech for more detailed troubleshooting instructions or to request a Return
Merchandise Authorization (RMA) and repair ticket:
MALFUNCTION POSSIBLE CAUSES PROPOSED MEASURES
Unable to capture images or
video
No SD card Install the SD card correctly
Still showing no SD card after
insertion of SD card
SD card is not inserted
properly
Re-insert the SD card into
the slot
Automatic shutdown
Triggered by too high ambient
temperature
Stop using, allow unit to cool
down and then restart
Triggered by too low battery
level
Charge the battery
Unclear image
The camera lens or LCD
monitor is dirty
Wipe clean with a dust-free
cloth or swabs
Joystick resistance feels
high—A lot of pressure is
required to move the joystick
The insertion tube is coiled or
bent too much
Straighten the insertion tube
as much as possible
10.2 REPAIR
• Please contact ViewTech before sending your borescope in for repair.
A detailed description of the problem and an overview of the operating
environment or accident that may have caused the damage will be requested.
• Repair of this VJ-4 borescope is to be performed only by ViewTech Borescopes.
Do not disassemble or attempt to repair the VJ-4 borescope, as this will immediately
void the warranty.