Viewtech VJ-4, User Manual

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PRODUCT WARRANTY
The purchased product is covered under the manufacturer product warranty. The
warranty becomes effective on the date the purchaser receives the original product.
The warranty period is twelve months from the effective date. During the warranty period,
the manufacturer will repair, at manufacturer’s expense (including shipping expenses),
any defective products or components. This warranty covers only those
repairs that become necessary due to product defects or defects in manufacturer
workmanship. This warranty does not cover damage to the purchased products due
to misuse, abuse or accidents involving the products.
INVALIDITY OF PRODUCT WARRANTY
The manufacturer product warranty will be void regardless of the remaining warranty
period if the product is opened, customized or tampered with by an unauthorized techni-
cian. If any repair or modification is performed by an unauthorized technician, ViewTech
Borescopes will not be responsible or liable for any damage to persons or
property that may result.
REPAIR PROCEDURE
To initiate a repair, regardless of whether the repair is under warranty or not, an RMA
(Return Merchandise Authorization) number must be obtained. Any item(s) returned
without an RMA number cannot be accepted or processed. Please follow the repair
procedure as indicated below:
• Call ViewTech at 1-231-943-1171 to request a Return Merchandise Authorization
(RMA) Number.
• Package the unit securely and ship the product to the address that will be provided
along with the RMA number.
• Upon completion of the repair, the unit will be returned to the address specified by
the customer.
If the repair falls outside the warranty terms or the warranty period, customer
will receive notice of the repair charges prior to repair.