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4.19: ViewCare Extended Warranty Language
Release Date: Oct. 13, 208
CANCELLATION TERMS:
All ViewCare Service Program options may be cancelled at any time for any reason. Cancellation requests must be
submitted in writing, addressed to:
ViewSonic Corporation,
Customer/Technical Support
Warranty Cancellation
381 Brea Canyon Road
Walnut, California 91789.
Please attach a copy of your
Enrollment Confirmation Letter
, which includes the product’s serial number and Program
details. Unless otherwise specified by applicable law, if the Program is cancelled within thirty (30) days after receipt of
your Enrollment Confirmation Letter, a full refund will be issued less the cost of any parts/services that would not
normally be covered under ViewSonic’s Standard Limited Warranty and were provided during the first thirty (30) days.
If Customer cancels any ViewCare Service Program(s) after the initial thirty (30) days from the date of receipt of the
Enrollment Confirmation Letter, ViewSonic will refund a pro-rata portion of the Program purchase price based on the
time expired, minus a cancellation charge of twenty five dollars ($25) or ten percent (10%) of the original purchase
price (whichever is less), and minus the cost of any parts/services actually provided prior to cancellation that would not
normally be covered under ViewSonic’s Standard Limited Warranty, if one is still in effect.
In the event that your ViewSonic product was serviced by a technician not authorized by ViewSonic, you must notify
ViewSonic in writing and request a cancellation of your ViewCare Service Program. Should you fail to notify
ViewSonic in a timely manner, ViewSonic shall not be obligated to return any monies in full, or in part, for the period
lapsed in which ViewSonic was not notified, in writing, and/or had no knowledge of your voided warranty.
ViewSonic may cancel this Program for fraud, material misrepresentation or non-payment by Customer, or if required
to do so by a regulatory authority. Should ViewSonic cancel this Program, the Customer will receive a written thirty
(30) day’s advance notice of cancellation and, indicating any applicable refunds as mentioned above. Additionally,
ViewSonic has no obligation to extend coverage of any Service Program, beyond those dates indicated in your
Enrollment Confirmation Letter
.
CALIFORNIA RESIDENTS:
ViewSonic Corporation is the Obligor under this Program. ViewSonic will be the
Administrator and can be contacted at 381 Brea Canyon Road, Walnut, California 91789, telephone (800) 688-6688.
California residents may also contact the California Bureau of Electronic and Appliance Repair (BEAR) to learn more
about dispute resolutions. BEAR can be contacted at 1-800-952-5210, or by mail to: Department of Consumer Affairs,
3485 Orange Grove Avenue, North Highlands, California 95660; or visit their website at
www.bear.ca.gov
.
