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4.19: ViewCare Extended Warranty Language

 

                           

Release Date: Jan 18 2008 

 

ViewSonic ViewCare Service Options and Availability 

 

  

Standard 
Warranty 

(Included) 

Extended Warranty 

(Availability) 

Express Exchange

® 

Coverage 

(Availability) 

Extended Warranty 

with Express 

Exchange

®

 

(Availability) 

CRT 

  

  

  

  

  “A” Series 

1 Year 

Not Available 

Not Available 

Not Available 

  All Other Series 

3 Years 

Not Available 

Not Available 

Not Available 

LCD 

 

  

  

  

 VA 

Models 

 702b, 

712b, 

 902b, 

912b, 

 1912wb, 

  2012wb 

3 Years 

Years 4 and 5 Available 

Years 1, 2, and 3 
Available 

Years 4 and 5 Available 

  All other VA 
 Models, 

VX710 

  & VX910 

1 Year 

Not Available 

Not Available 

Not Available 

  All Other LCD 
  Models 

3 Years 

Years 4 and 5 Available 

Years 1, 2, and 3 
Available 

Years 4 and 5 Available 

Projectors 

3 Years Parts 
& Labor, 1 
Year Lamp, 1

st

 

Year Express 
Exchange

®

 

Not Available  

Years 2 and 3 Available 

Not available  

Plasma 

1 Year on-site 

Not Available 

Not Available 

Not Available  

LCD TV 

1 year 

Years 2 and 3 available 

Year 1 Available for 
products <38” in size 

Years 2 and 3 
Available 

Tablet PC 

1 year 

Not Available 

Not Available  

Not Available 

airpanel

®

 

1 year 

Not Available  

Not Available  

Not Available  

Pocket PC 

1 year 

Not Available  

Not Available  

Not Available  

TV tuner / 
NextVision

®

 

products 

1 year 

Not Available  

Not Available  

Not Available  

Keyboard / 
Mouse 

3 years for 
keyboard / 2 
years for mice 

Not Available  

Not Available  

Not Available  

Speakers 

3 years 

Not Available  

Not Available  

Not Available  

 
 

 

Summary of Contents for VX910 - 19" LCD Monitor

Page 1: ...our product s Model Number and Serial Number and send it back to us by Facsimile 909 444 5619 Email csvip viewsonic com US Mail ViewSonic Corporation ViewCare Extended Warranty 381 Brea Canyon Rd Walnut CA 91789 USA Please retain a copy of your completed ViewCare Registration Form for future use 3 ViewSonic will send you an Enrollment Confirmation Letter detailing your ViewCare Program description...

Page 2: ... Conditions Standard Extended Warranty Description 4 Express Exchange Warranty Description 4 Extended Warranty with Express Exchange Description 5 The Fine Print for All ViewCare Programs 6 Limitation of Liability 6 Enrollment and Coverage 6 The Following Loss or Damage is Not Covered Under ViewCare Service Programs 7 Customer Technical Support Provisions 8 Product Return Provisions 8 Cancellation...

Page 3: ...lable Not Available All Other LCD Models 3 Years Years 4 and 5 Available Years 1 2 and 3 Available Years 4 and 5 Available Projectors 3 Years Parts Labor 1 Year Lamp 1 st Year Express Exchange Not Available Years 2 and 3 Available Not available Plasma 1 Year on site Not Available Not Available Not Available LCD TV 1 year Years 2 and 3 available Year 1 Available for products 38 in size Years 2 and ...

Page 4: ...ited Warranty that may be provided with each ViewSonic product Not all ViewSonic products are eligible for Extended Warranty Service Please see the Service Options and Availability chart to determine whether your product is eligible for this service If you have purchased the Extended Warranty Service and it is determined by ViewSonic Customer Support that your original product requires replacement...

Page 5: ...rn the defective product to ViewSonic within fifteen 15 calendar days from receipt of the replacement product and in the manner specified by ViewSonic b the serial number of the returned product does not match that of the registered product and or c the defective product is returned with missing components If Customer returns the defective product with missing components a credit card charge will ...

Page 6: ...esentative for complete ViewCare Program details ENROLLMENT AND COVERAGE All ViewCare Service Programs may only be purchased by the original Product purchaser and must be purchased within ninety 90 days of the product s original purchase date ViewCare Service Programs are available for purchase on new ViewSonic products only Once enrolled the standard Express Exchange Service Program is valid duri...

Page 7: ...rescribed in the covered product s User Manual In the event that ViewSonic determines in its sole discretion that the return product is damaged due to one or more of these excluded causes your credit card will be charged for the cost of the refurbished replacement product if one has been shipped and or provided to you via the Express Exchange Service option ViewSonic will not be responsible for an...

Page 8: ...able to repair or replace your product and or any parts for your ViewSonic purchase ViewSonic may at its sole discretion and option replace your ViewSonic product with a new or serviceably used and or refurbished ViewSonic product comparable in function and performance to your originally purchased ViewSonic product subject to availability in stock The customer is responsible for shipping costs for...

Page 9: ...ed under ViewSonic s Standard Limited Warranty if one is still in effect In the event that your ViewSonic product was serviced by a technician not authorized by ViewSonic you must notify ViewSonic in writing and request a cancellation of your ViewCare Service Program Should you fail to notify ViewSonic in a timely manner ViewSonic shall not be obligated to return any monies in full or in part for ...

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