background image

 

VSC_DOC_783

, v.1e 

 

Page 

7 of 9

 

4.19: ViewCare Extended Warranty Language

 

                           

Release Date: Oct. 13, 208 

 

 
 

 

ViewSonic.  Each ViewCare Service Program purchased is only valid for one product at a time, and Service Programs 
must be purchased separately for each ViewSonic product. 
 
WHAT IS NOT COVERED 
EXCEPT FOR THE TYPES OF PHYSICAL DAMAGE SPECIFICALLY COVERED UNDER THE EXTENSION OF THE 
WARRANTY PERIOD PURCHASED UNDER A VIEWSONIC VIEWCARE SERVICE PROGRAM, NO VIEWCARE 
SERVICE PROGRAM IS INTENDED TO EXPAND OR ENLARGE THE TERMS AND CONDITIONS OF 
VIEWSONIC

'’’

S STANDARD LIMITED WARRANTY APPLICABLE TO YOUR PARTICULAR PRODUCT.  ANY AND 

ALL EXCLUSIONS LISTED IN THE STANDARD LIMITED WARRANTY APPLY.  PLEASE CONSULT YOUR USERS 
GUIDE FOR FURTHER DETAILS REGARDING YOUR PRODUCT’S STANDARD LIMITED WARRANTY.  IN 
ADDITION TO THE FOREGOING, THE FOLLOWING LOSS OR DAMAGE IS NOT COVERED: 
 

 

Physical damage and/or user abuse are not covered under any ViewCare Service Program, and/or are not 
considered a manufacturer’s defect.  Additionally, no ViewCare Service Program covers normal wear and tear 
due to usage, and/or cosmetic damage, and/or any other damage that does not affect functionality, as well as 
damage resulting from the use of Your ViewSonic product in a manner for which it was not intended. 

 

 

Loss of, or damage to, the covered product due to mishandling, improper packaging by you, alteration, 
accident, electrical current fluctuations or failure to follow operating, maintenance or environmental instructions 
prescribed in the covered product's User Manual.  In the event that ViewSonic determines, in its sole 
discretion, that the return product is damaged due to one or more of these excluded causes, your credit card 
will be charged for the cost of the refurbished replacement product, if one has been shipped and/or provided to 
you via the Express Exchange

®

 Service option.   

 

 

ViewSonic will not be responsible for any damage to, loss of, or consequential loss from the inability to use, 
any programs, data or other information stored on any media or any part of any Product serviced hereunder. 
ViewSonic makes no representations or warranties whatsoever to keep confidential or secure any data stored 
on any media or any part of any Product serviced hereunder.  ViewSonic will not be responsible for and 
hereby disclaims any and all liability for damage or loss to software, data, Programs, removable media, 
consumables, portable docking stations (other than integrated docking bases which are covered under the 
Plan), carrying cases, or non-ViewSonic-branded products such as joysticks, printers, and/or scanners, that 
may occur as a result of repairs to, and/or by the replacement of any defective product.  In order to avoid any 
and such losses or damages, please make a back-up of any and/or all data(s) and Programs before returning 
your product to ViewSonic for replacement and/or repair(s).   

 

 

Image burn-in and/or defective pixels/sub-pixels are not considered a manufacturer’s defect.  For a complete 
review of the details regarding the industry standard methodology ViewSonic uses to determine defective 
pixels/sub-pixels please visit our on-line Customer Support database at 

http://www.viewsonic.com/support. 

 

 

Summary of Contents for VX910 - 19" LCD Monitor

Page 1: ...our product s Model Number and Serial Number and send it back to us by Facsimile 909 444 5619 Email csvip viewsonic com US Mail ViewSonic Corporation ViewCare Extended Warranty 381 Brea Canyon Rd Walnut CA 91789 USA Please retain a copy of your completed ViewCare Registration Form for future use 3 ViewSonic will send you an Enrollment Confirmation Letter detailing your ViewCare Program description...

Page 2: ... Conditions Standard Extended Warranty Description 4 Express Exchange Warranty Description 4 Extended Warranty with Express Exchange Description 5 The Fine Print for All ViewCare Programs 6 Limitation of Liability 6 Enrollment and Coverage 6 The Following Loss or Damage is Not Covered Under ViewCare Service Programs 7 Customer Technical Support Provisions 8 Product Return Provisions 8 Cancellation...

Page 3: ...lable Not Available All Other LCD Models 3 Years Years 4 and 5 Available Years 1 2 and 3 Available Years 4 and 5 Available Projectors 3 Years Parts Labor 1 Year Lamp 1 st Year Express Exchange Not Available Years 2 and 3 Available Not available Plasma 1 Year on site Not Available Not Available Not Available LCD TV 1 year Years 2 and 3 available Year 1 Available for products 38 in size Years 2 and ...

Page 4: ...ited Warranty that may be provided with each ViewSonic product Not all ViewSonic products are eligible for Extended Warranty Service Please see the Service Options and Availability chart to determine whether your product is eligible for this service If you have purchased the Extended Warranty Service and it is determined by ViewSonic Customer Support that your original product requires replacement...

Page 5: ...rn the defective product to ViewSonic within fifteen 15 calendar days from receipt of the replacement product and in the manner specified by ViewSonic b the serial number of the returned product does not match that of the registered product and or c the defective product is returned with missing components If Customer returns the defective product with missing components a credit card charge will ...

Page 6: ...esentative for complete ViewCare Program details ENROLLMENT AND COVERAGE All ViewCare Service Programs may only be purchased by the original Product purchaser and must be purchased within ninety 90 days of the product s original purchase date ViewCare Service Programs are available for purchase on new ViewSonic products only Once enrolled the standard Express Exchange Service Program is valid duri...

Page 7: ...rescribed in the covered product s User Manual In the event that ViewSonic determines in its sole discretion that the return product is damaged due to one or more of these excluded causes your credit card will be charged for the cost of the refurbished replacement product if one has been shipped and or provided to you via the Express Exchange Service option ViewSonic will not be responsible for an...

Page 8: ...able to repair or replace your product and or any parts for your ViewSonic purchase ViewSonic may at its sole discretion and option replace your ViewSonic product with a new or serviceably used and or refurbished ViewSonic product comparable in function and performance to your originally purchased ViewSonic product subject to availability in stock The customer is responsible for shipping costs for...

Page 9: ...ed under ViewSonic s Standard Limited Warranty if one is still in effect In the event that your ViewSonic product was serviced by a technician not authorized by ViewSonic you must notify ViewSonic in writing and request a cancellation of your ViewCare Service Program Should you fail to notify ViewSonic in a timely manner ViewSonic shall not be obligated to return any monies in full or in part for ...

Reviews: