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4.19: ViewCare Extended Warranty Language

 

                           

Release Date: Oct. 13, 208 

 

 
 

 

 

The “Fine Print” for all ViewCare Service Programs 

(The following terms and conditions apply to all ViewCare Programs) 

 
 
LIMITATION OF LIABILITY: 
ViewSonic expressly disclaims any and all liability for delays in shipping and/or any resulting damage(s) due to loss of 
use for any and all reasons.  In no event will the Administrator, Obligor, Insurer, and any and all of their present, former 
and future representatives be liable for special, indirect, incidental or consequential damages relating directly or 
indirectly to this agreement.  To the extent permitted by applicable law, ViewSonic and any and/or all of its 
representatives, former and future employees, shall be held free of any and all liability, if any, of allegedly defective 
products or parts not herewith described, and such liability shall be limited to repair or replacement of the product or 
part at ViewSonic’s sole discretion, and the liability of ViewSonic, Administrator, Obligor, or Insurer, if any, for damages 
relating to any defective product or part shall not exceed the original purchase price of the alleged defective product 
and/or part(s).  In any event, ViewSonic’s maximum liability to you under any warranty and/or guarantees will not 
exceed the original purchase price of your ViewSonic product.  

THIS AGREEMENT IS THE SOLE EXPRESSION OF 

WARRANTY WITH RESPECT TO THE COVERED PROUDCT(S), AND ANY AND ALL IMPLIED WARRANTIES, 
INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A 
PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED.

  ViewSonic makes no warranties and/or 

guarantees, expressed or implied, which extend beyond the descriptions contained herein.  The ViewCare Service 
Programs in no way expand or enhance the applicable Standard Limited Warranty except as specifically set forth in 
this agreement.  Additional information may be requested at the time of enrollment or service request.  
 
All ViewCare Service Programs, product eligibility, Program specifications, availability and pricing are subject to 
change without notice.  Selection, offers and Programs may vary by country; please see your ViewSonic 
representative for complete ViewCare Program details.   
 
ENROLLMENT AND COVERAGE: 
All ViewCare Service Programs may only be purchased by the original Product purchaser and must be purchased 

within ninety (90) days of the product's original purchase date

.  ViewCare Service Programs are available for 

purchase on new ViewSonic products only.  Once enrolled, the standard Express Exchange

®

 Service Program is valid 

during the original product’s Standard Limited Warranty term.  The Extended Warranty Service extends the lifetime of 
the ViewSonic Standard Limited Warranty for the additional amount of time purchased.  The Extended Warranty with 
Express Exchange

®

 

Service will extend the lifetime of the ViewSonic Standard Limited Warranty for the additional 

amount of time purchase, and provide Express Exchange

®

 Service purchased for the same period of time.  

 
Extended Warranty Service, Express Exchange

®

 or Extended Warranty with Express Exchange®, Service Programs 

are available to the original owner of the product and for new product purchases only and is not transferable.  All 
ViewCare Service Program purchases must be registered with ViewSonic Customer Support along with each product’s 
serial number for which such Service has been purchased.  Upon proper completion of the required documentation 
and verified receipt of payment, ViewSonic Customer Support will issue you an 

Enrollment Confirmation Letter

 for your 

purchased Program as confirmation of your purchase.  The 

Enrollment Confirmation Letter

 will be mailed to you or to 

the appropriate reseller, according to the originator of the request.  Direct or non-direct resellers opting to purchase a 
Program(s) directly from ViewSonic versus purchasing the Program offer via our distribution partners must pre-pay or 
purchase all Programs by an approved credit card, unless otherwise agreed to by ViewSonic.  Any serial number not 
registered for ViewCare Service Programs will be limited to the Standard Limited Warranty terms.  Purchase date and 
Coverage Periods will be outlined/highlighted in your 

Enrollment Confirmation Letter

 which will be mailed out to 

Customer within five (5) to ten (10) business days from the date the order was placed. 
 
The Standard Limited Warranty, as well as all ViewCare Programs, are only valid for the product serial number 
registered at the time of enrollment OR the product serial number of any subsequent replacement unit provided by  

Summary of Contents for VX910 - 19" LCD Monitor

Page 1: ...our product s Model Number and Serial Number and send it back to us by Facsimile 909 444 5619 Email csvip viewsonic com US Mail ViewSonic Corporation ViewCare Extended Warranty 381 Brea Canyon Rd Walnut CA 91789 USA Please retain a copy of your completed ViewCare Registration Form for future use 3 ViewSonic will send you an Enrollment Confirmation Letter detailing your ViewCare Program description...

Page 2: ... Conditions Standard Extended Warranty Description 4 Express Exchange Warranty Description 4 Extended Warranty with Express Exchange Description 5 The Fine Print for All ViewCare Programs 6 Limitation of Liability 6 Enrollment and Coverage 6 The Following Loss or Damage is Not Covered Under ViewCare Service Programs 7 Customer Technical Support Provisions 8 Product Return Provisions 8 Cancellation...

Page 3: ...lable Not Available All Other LCD Models 3 Years Years 4 and 5 Available Years 1 2 and 3 Available Years 4 and 5 Available Projectors 3 Years Parts Labor 1 Year Lamp 1 st Year Express Exchange Not Available Years 2 and 3 Available Not available Plasma 1 Year on site Not Available Not Available Not Available LCD TV 1 year Years 2 and 3 available Year 1 Available for products 38 in size Years 2 and ...

Page 4: ...ited Warranty that may be provided with each ViewSonic product Not all ViewSonic products are eligible for Extended Warranty Service Please see the Service Options and Availability chart to determine whether your product is eligible for this service If you have purchased the Extended Warranty Service and it is determined by ViewSonic Customer Support that your original product requires replacement...

Page 5: ...rn the defective product to ViewSonic within fifteen 15 calendar days from receipt of the replacement product and in the manner specified by ViewSonic b the serial number of the returned product does not match that of the registered product and or c the defective product is returned with missing components If Customer returns the defective product with missing components a credit card charge will ...

Page 6: ...esentative for complete ViewCare Program details ENROLLMENT AND COVERAGE All ViewCare Service Programs may only be purchased by the original Product purchaser and must be purchased within ninety 90 days of the product s original purchase date ViewCare Service Programs are available for purchase on new ViewSonic products only Once enrolled the standard Express Exchange Service Program is valid duri...

Page 7: ...rescribed in the covered product s User Manual In the event that ViewSonic determines in its sole discretion that the return product is damaged due to one or more of these excluded causes your credit card will be charged for the cost of the refurbished replacement product if one has been shipped and or provided to you via the Express Exchange Service option ViewSonic will not be responsible for an...

Page 8: ...able to repair or replace your product and or any parts for your ViewSonic purchase ViewSonic may at its sole discretion and option replace your ViewSonic product with a new or serviceably used and or refurbished ViewSonic product comparable in function and performance to your originally purchased ViewSonic product subject to availability in stock The customer is responsible for shipping costs for...

Page 9: ...ed under ViewSonic s Standard Limited Warranty if one is still in effect In the event that your ViewSonic product was serviced by a technician not authorized by ViewSonic you must notify ViewSonic in writing and request a cancellation of your ViewCare Service Program Should you fail to notify ViewSonic in a timely manner ViewSonic shall not be obligated to return any monies in full or in part for ...

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