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4.19: ViewCare Extended Warranty Language

 

                           

Release Date: Jan 18 2008 

 

Congratulations on the purchase of your new ViewSonic product!  

In addition to ViewSonic’s 

outstanding Standard Limited Warranty, under our ViewCare Program, we offer several additional 
Warranty and Service options to protect your investment:

 

Once you have made your purchase of a ViewSonic Extended Warranty or Express 
Exchange

®

 Service (valid only in the U.S. and Canada), your request will be processed as 

follows: 

 

1.  ViewSonic will fax, mail or email you the 

ViewCare Registration Form

 (according to your 

request). 

 

2.  You’ll need to fill out the 

ViewCare Registration Form

 to include your product’s Model 

Number and Serial Number, and send it back to us by:  

 
  Facsimile 

 

909-444-5619

 

 

 

Email   

:  

[email protected]

  

  US 

Mail 

: ViewSonic 

Corporation 

ViewCare Extended Warranty 
381 Brea Canyon Rd. 
Walnut, CA 91789  USA 

 

 

Please retain a copy of your completed 

ViewCare Registration Form

 for future use. 

 

3.  ViewSonic will send you an 

Enrollment Confirmation Letter

 detailing your ViewCare 

Program description within five (5) to ten (10) business days.  (It is important to note that 
each registered product will be tracked by Serial Number, so it is important that you have 
this number handy when you call for service). 

 

If you have any questions or need additional assistance with your order, please contact 
ViewSonic Customer Support by telephone at: 

(888) 668-8899 during the hours of 9:00 AM EST to 8:00 PM EST, Mon – Fri, or 
(800)-688-6688 after 8:00 PM EST, or  
via email at 

[email protected]

 . 

 

Summary of Contents for VX910 - 19" LCD Monitor

Page 1: ...our product s Model Number and Serial Number and send it back to us by Facsimile 909 444 5619 Email csvip viewsonic com US Mail ViewSonic Corporation ViewCare Extended Warranty 381 Brea Canyon Rd Walnut CA 91789 USA Please retain a copy of your completed ViewCare Registration Form for future use 3 ViewSonic will send you an Enrollment Confirmation Letter detailing your ViewCare Program description...

Page 2: ... Conditions Standard Extended Warranty Description 4 Express Exchange Warranty Description 4 Extended Warranty with Express Exchange Description 5 The Fine Print for All ViewCare Programs 6 Limitation of Liability 6 Enrollment and Coverage 6 The Following Loss or Damage is Not Covered Under ViewCare Service Programs 7 Customer Technical Support Provisions 8 Product Return Provisions 8 Cancellation...

Page 3: ...lable Not Available All Other LCD Models 3 Years Years 4 and 5 Available Years 1 2 and 3 Available Years 4 and 5 Available Projectors 3 Years Parts Labor 1 Year Lamp 1 st Year Express Exchange Not Available Years 2 and 3 Available Not available Plasma 1 Year on site Not Available Not Available Not Available LCD TV 1 year Years 2 and 3 available Year 1 Available for products 38 in size Years 2 and ...

Page 4: ...ited Warranty that may be provided with each ViewSonic product Not all ViewSonic products are eligible for Extended Warranty Service Please see the Service Options and Availability chart to determine whether your product is eligible for this service If you have purchased the Extended Warranty Service and it is determined by ViewSonic Customer Support that your original product requires replacement...

Page 5: ...rn the defective product to ViewSonic within fifteen 15 calendar days from receipt of the replacement product and in the manner specified by ViewSonic b the serial number of the returned product does not match that of the registered product and or c the defective product is returned with missing components If Customer returns the defective product with missing components a credit card charge will ...

Page 6: ...esentative for complete ViewCare Program details ENROLLMENT AND COVERAGE All ViewCare Service Programs may only be purchased by the original Product purchaser and must be purchased within ninety 90 days of the product s original purchase date ViewCare Service Programs are available for purchase on new ViewSonic products only Once enrolled the standard Express Exchange Service Program is valid duri...

Page 7: ...rescribed in the covered product s User Manual In the event that ViewSonic determines in its sole discretion that the return product is damaged due to one or more of these excluded causes your credit card will be charged for the cost of the refurbished replacement product if one has been shipped and or provided to you via the Express Exchange Service option ViewSonic will not be responsible for an...

Page 8: ...able to repair or replace your product and or any parts for your ViewSonic purchase ViewSonic may at its sole discretion and option replace your ViewSonic product with a new or serviceably used and or refurbished ViewSonic product comparable in function and performance to your originally purchased ViewSonic product subject to availability in stock The customer is responsible for shipping costs for...

Page 9: ...ed under ViewSonic s Standard Limited Warranty if one is still in effect In the event that your ViewSonic product was serviced by a technician not authorized by ViewSonic you must notify ViewSonic in writing and request a cancellation of your ViewCare Service Program Should you fail to notify ViewSonic in a timely manner ViewSonic shall not be obligated to return any monies in full or in part for ...

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