74
Displayed fault
code
System characteristics
Cause
Measures
380
Burner in a fault state
Flame is lost immediately
after flame formation (dur-
ing safety time)
Check gas supply (gas pressure
and gas flow switch).
Check balanced flue system for
flue gas recirculation.
Check ionisation electrode, burner
gauze assembly:
■
Clearance to burner gauze as-
sembly
■
Contamination on electrode
Reset the appliance.
381
Burner in a fault state
Flame loss during operat-
ing phase
Check gas supply (gas pressure
and gas flow switch).
Check balanced flue system for
flue gas recirculation.
Check ionisation electrode, burner
gauze assembly:
■
Clearance to burner gauze as-
sembly.
■
Contamination on electrode
Reset the appliance.
382
Burner in a fault state
Fault counter has excee-
ded limit.
Reset the appliance. Work through
fault analysis using fault history.
383, 384
Burner in a fault state
Possible contamination of
gas line
■
Check gas line for contamination.
■
Check the gas supply pressure.
■
Replace gas fan if required.
Reset the appliance.
385
Burner in a fault state
Short circuit, signal 1, ioni-
sation current.
HBMU heat management
unit faulty.
Check IO electrode for earth fault.
If the fault persists, replace the
HBMU heat management unit.
Reset the appliance.
386
Burner in a fault state
HBMU heat management
unit faulty
Replace the HBMU heat manage-
ment unit. See chapter "Replacing
the HBMU heat management unit".
Reset the appliance.
387
Burner in a fault state
Earth fault, ionisation cur-
rent. HBMU heat manage-
ment unit faulty.
Check ionisation electrode and
connecting cable. If the fault per-
sists, replace the HBMU heat man-
agement unit. See chapter "Re-
placing the HBMU heat manage-
ment unit".
Reset the appliance.
388
Burner in a fault state
HBMU heat management
unit faulty
Replace the HBMU heat manage-
ment unit. See chapter "Replacing
the HBMU heat management unit".
Reset the appliance.
395
Burner in a fault state
IO electrode earth fault,
HBMU heat management
unit faulty
Check ignition electrode for earth
fault. If the fault persists, replace
the HBMU heat management unit.
Reset the appliance.
Troubleshooting
Fault messages
(cont.)
6167586
Diagnosis