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Operating mode

The operating modes determine whether you heat your
interior and DHW, or only heat DHW, or whether you
switch off central heating (with frost protection).

Possible operating modes
Constant temperature control

Weather-compensated control

DHW only:
DHW heating and frost protection

Constantly standard:
Central heating with standard room temperature and
DHW heating

Standby mode:
Central heating and DHW heating switched off; frost
protection only

DHW only:
DHW heating and frost protection

Constantly reduced:
Central heating with reduced room temperature 

with-

out

 DHW heating

Constantly standard:
Central heating with standard room temperature and
DHW heating

Heating according to time program:
Heating with standard or reduced room temperature
and DHW heating, as per selected time program

Standby mode:
Central heating and DHW heating switched off; frost
protection only

Reception quality

The reception quality indicates how strong the mobile
network signal is in the current location and at the cur-
rent time, in other words how good the reception is.
The weaker the reception quality, the more likely it is
that the connection will fail and that the transmission
quality will be poor.
Continuous operation of the Vitocom 100 is only possi-
ble if reception quality indicator "2" illuminates green
(100 % reception quality).

Heating circuit

A heating circuit is a sealed unvented circuit that con-
nects the boiler and radiators and in which the heating
water circulates.
A heating system may comprise several heating cir-
cuits. For example, one heating circuit for the rooms
occupied by you and one heating circuit for the rooms
of a separate apartment.

PIN

The four digit PIN ("Personal Identification Number")
protects the SIM card from misuse. The PIN must be
entered when the appliance is switched on to enable
full access to the SIM card. If the PIN is entered incor-
rectly three times the SIM card will be blocked. Before
the card can be used again, a PUK unblock key is
required.

PUK

The eight-digit PUK ("Personal Unblocking Key") is
used to unblock the SIM card. The SIM card has to be
unblocked if the incorrect PIN was entered several
(generally 3) times. The PUK is not saved on the
mobile phone. The PUK is specific to the SIM card and
can be requested from the manufacturer.

SIM card

The SIM card ("Subscriber Identity Module") is an inte-
grated circuit card. The SIM card is inserted into a
mobile phone or the Vitocom 100. The SIM card identi-
fies the user within the mobile network. It enables
mobile phone providers to make mobile phone connec-
tions and data connections available to subscribers.
The SIM card is activated by entering the Personal
Identification Number (PIN).

Appendix

Terminology

5782 277 GB

Summary of Contents for Vitocom 100

Page 1: ...Operating instructions for the system user VIESMANN Remote monitoring and remote control of heating systems Vitocom 100 type GSM2 VITOCOM 100 5782 277 GB 2 2015 Please keep safe...

Page 2: ...ter Work on electrical equipment must only be carried out by a qualified electrician Work on the appliance All settings and work on the appliance must be car ried out as specified in these operating i...

Page 3: ...materials in the installa tion room or in direct proximity to the heating system Please note Incorrect ambient conditions can lead to heating system damage and can put safe operation at risk Ensure a...

Page 4: ...access code 15 Deleting previous entries 16 Reinstating the delivered condition 16 7 Commissioning the Vitocom Replacing the SIM card 17 Removing the cover 17 Inserting the SIM card 17 Closing the co...

Page 5: ...5 12 Appendix Terminology 28 13 Keyword index 30 Index Index cont 5782 277 GB...

Page 6: ...connecting the Vitocom 100 to the power supply via a UPS on site Note The heating system and the functionality of the mes sage paths must be checked at regular intervals To further improve the operat...

Page 7: ...waste Intended use The device is intended exclusively for remote control ling systems with Viessmann heat sources and for remote monitoring systems with Viessmann heat sour ces and third party system...

Page 8: ...e phones may be message destinations Important information regarding system limitations The function range of the Vitocom 100 has only been tested with the SIM cards specified on page 8 at the time of...

Page 9: ...ered The power supply has been connected Reception quality indicator 2 illuminates or flashes according to the reception quality see page 11 The following LED indicators illuminate green mobile networ...

Page 10: ...see page 8 Display and operating elements Remove cover see page 17 Without cover With cover A 3 4 T1 2 A Type plate SIMCARD SIM card position S1 PIN rotary selector see page 19 T1 Maintenance button o...

Page 11: ...er 8 hours Flashes red slowly Heating system fault Digital input DI1 fault SIM card fault see page 26 Flashes red quickly Internal Vitocom 100 fault SIM card fault see page 26 Flashes green for longer...

Page 12: ...igit access code is preset to 1111 in the delivered condition You can change it by SMS with the code command see page 15 Immediately after entering them the Vitocom 100 will automatically send new acc...

Page 13: ...n 70 characters it is transmitted in several replies Sample SMS 3 commands combined in one SMS 1 Change to access code accepted 2 Change to mobile phone number 2 accepted 3 Change to operating mode 0...

Page 14: ...bahk1 5 Reply SMS from the Vitocom 100 1111 BAHK1 Standby mode OK Message forwarding Any pending messages from the heating system e g sensor or burner faults are transmitted to the Vitocom 100 via KM...

Page 15: ...elevant SMS commands to be sent while away quickly and at any time without referring to the operating instructions Important information On your mobile phone create at least one SMS tem plate that als...

Page 16: ...mmand Example Deleting all previous entries except the SIM card PIN code SMS from the user 1111 reset 1 Example Afterwards send a new commissioning SMS to the Vitocom 100 see page 20 During recommissi...

Page 17: ...ber is permanently linked to the SIM card When a new SIM card is used the Vitocom 100 is given a new mobile phone number Save the new mobile phone number to your mobile phone Please note The correct f...

Page 18: ...18 1 2 4 3 5 Fig 3 Closing the cover Fig 4 Commissioning the Vitocom Replacing the SIM card cont 5782 277 GB...

Page 19: ...and the mobile net work connection status indicator 3 flash yellow the operating status indicator 4 flashes red Indication during PIN entry Entry of PIN digit LED Green 1 2 3 4 1 Flashes OFF OFF OFF...

Page 20: ...code for the required language from the table on page 21 Enter a space between the access code and the language code Send the following text to the Vitocom 100 phone num ber Commissioning SMS in Engli...

Page 21: ...MS using the mobnr2 com mand You do not have to enter a 2nd mobile phone num ber Example Entering the mobile phone number SMS from the user 1111 mobnr2 01791234567 Reply SMS from the Vitocom 100 1111...

Page 22: ...sent by SMS for clear assignment e g within a fault message The text input is limited to 30 characters longer texts will be trimmed info Naming of your heating system e g name of the sys tem operator...

Page 23: ...nd an SMS alert 60 30 and 10 days prior to the expiry date The date can be specified in the following formats D M YY or D M YYYY DD MM YYYY or DD MM YY Example SMS from the user 1111 enddat 10 02 2015...

Page 24: ...tocom 100 1111 SMSWERT 0 19 OK Credit warning prepaid If the available credit falls below the default amount the Vitocom 100 sends an SMS alert to both mobile phone numbers mobnr1 and mobnr2 if entere...

Page 25: ...o Information text for naming the heating system and the digital input if specified mobnr1 1st mobile phone number to be notified in the event of a fault mobnr2 2nd mobile phone number to be notified...

Page 26: ...of the Vitocom 100 see page 16 Operating status indicator 4 Flashes green for longer than 5 min after being switched on Fault when initialising the Vitocom 100 Disconnect plug in power supply unit and...

Page 27: ...ault e g outside temperature sensor Display of the fault code for the precise cause of the fault by means of the last two characters in the SMS text e g 10 Note To localise the fault the SMS text is p...

Page 28: ...e if reception quality indicator 2 illuminates green 100 reception quality Heating circuit A heating circuit is a sealed unvented circuit that con nects the boiler and radiators and in which the heati...

Page 29: ...volve phone contracts with retro spective billing usually on a monthly basis SMS SMS Short Message Service is a telecommunica tion service which transmits written messages that are usually referred to...

Page 30: ...mobile network 10 26 Indicator data transfer service interface 10 Information text 22 Initialisation 11 Initialising 19 L Language selection 21 LED indicators 11 Liability 6 LON service indicator 10 M...

Page 31: ...12 SMS alert 23 SMS commands 15 Combining 12 Settings scanning 25 Summary 15 SMS costs 23 Summary of functions 10 System limitations 8 System requirements Heating system 8 Message destinations 8 Mess...

Page 32: ...d local contractors on the internet under www viessmann com Viessmann Limited Hortonwood 30 Telford Shropshire TF1 7YP GB Telephone 44 1952 675000 Fax 44 1952 675040 E mail info uk viessmann com Viess...

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