Videotec ulisse netcam, Instruction Manual

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42
14 Troubleshooting
Ask for assistance from skilled personnel if:
• The unit is damaged after being dropped;
• There is noticeable deterioration in performance
of the unit.
• The unit does not work properly, even though
all the instructions in this handbook have been
followed.
PROBLEM
The device is off and shows no
signs of life.
CAUSE
Wiring error, blown fuse.
SOLUTION Make sure the connections are
correct. Check the continuity of the
fuses and if one is blown replace it
using the size as indicated in the
table. If blown fuses are a frequent
problem, contact your authorised
service centre.
PROBLEM
The preset position settings do
not correspond to the shooting
area.
CAUSE
Loss of absolute position reference
point.
SOLUTION Follow the procedure to calibrate
the P&T from the keyboard (see the
appropriate handbook), or reset the
apparatus by switching it off and on
again.
PROBLEM
In special zoom conditions the
housing or sunshield interfere
with the image being shot (only
for versions with motorised
zoom lens).
CAUSE
The camera is positioned too far
back with respect to the window.
SOLUTION Adjust the camera position on the
slide until the correct position is
obtained.
PROBLEM
It is not possible to connect
with the camera.
CAUSE
Incorrect camera connection.
SOLUTION Check camera connections.
PROBLEM
During start-up the pan & tilt is
disabled.
CAUSE
Air temperature is very low.
SOLUTION Wait until the end of the pre-heating
procedure.
PROBLEM
It is not possible to control the
Pan & Tilt.
CAUSE
Incorrect communication line
configuration.
SOLUTION Check dip-switches configuration (
7.3 Configuration, page 28).