Videotec MAXIMUS MVXT, Instruction Manual

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nstruc
tion manual
10 MNVCMVXTBCAM_2121_EN
8 Maintenance
The pre-installed camera can only be
replaced with one of the same brand and
model.
Read the product Manual A before
performing any operation.
Please provide the device serial number when
requesting any replacement parts.
8.1 Firmware updating
Firmware upgrading can be carried out
directly on the web interface.
If necessary it is possible to update the device
firmware.
For further information please contact the VIDEOTEC
service center.
8.2 Factory Default
It is possible to reset to the factory default settings.
Execute the procedure below:
• Switch off the unit.
• Connect the I/O cable grey and green wires (Tab.
5, page 7).
• Power the unit.
• Wait 30 seconds.
• Disconnect the previously connected grey and
green wires.
• Wait for 2 minutes.
• Switch off the unit.
• Power the unit.
Once the factory default procedure has
finished, you need to configure the unit
as described in chapter: 6.1 Default IP
address, page 9.
9 Troubleshooting
Contact an authorised support centre if
the problems persist or you have any other
issues that are not described here.
Read the product Manual A before
performing any operation.
PROBLEM Video streaming is not
visible.
CAUSE Incorrect IP address settings.
SOLUTION Check the device IP address
and the configuration of the
computer network card.
CAUSE Automatic preheating
procedure (De-Ice) in progress.
SOLUTION Wait until the end of the
pre-heating procedure. If the
ambient temperature is too low
the unit will remain blocked.