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4.3 Protections and automatic restarts 

Overload 

Some loads like motors or pumps draw large inrush currents in a start-up situation. In 
such circumstances, it is possible that the start-up current exceeds the over current 
trip level of the inverter. In this case the output voltage will quickly decrease to limit 
the output current of the inverter. If the over current trip level is continuously 
exceeded, the inverter will shut down: wait 30 seconds and then restart.  
 
After three restarts followed by another overload within 30 seconds of restarting, the 
inverter will shutdown and remain off. The LEDs will signal shutdown due to overload. 
To restart the inverter, switch it Off, then On. 
 

Low battery voltage (adjustable) 

The inverter will shut down when the DC input voltage drops below the low battery 
shutdown level. After a minimum delay of 30 seconds, the inverter will restart if the 
voltages rises above the low battery restart level. 

  

After three restarts followed by a low battery shutdown within 30 seconds of 
restarting, the inverter will shutdown and stop retrying. The LEDs will signal low 
battery shutdown.

 

To restart the inverter, switch it Off, and then On, or recharge the 

battery: as soon as the battery has risen and then stayed above the Charge detect 
level for 30 seconds, it will switch on. 
 
See the Technical Data table for default low battery shutdown and restart levels. They 
can be changed with the VictronConnect App. 
 

High battery voltage 

Reduce DC input voltage and/or check for a faulty battery- or solar-charger in the 
system. After shutting down due to a high battery voltage, the inverter will first wait 30 
seconds and then retry operation as soon as the battery voltage has dropped to 
acceptable level. The inverter will not stay off after multiple retries. 
 

High temperature 

A high ambient temperature or enduring high load may result in shut down to over 
temperature. The inverter will restart after 30 seconds. The inverter will not stay off 
after multiple retries. Reduce load and/or move inverter to better ventilated area. 
 

High DC ripple 

High DC ripple is usually caused by loose DC cable connections and/or too thin DC 
wiring. After the inverter has switched off due to high DC ripple voltage, it waits 30 
seconds and then restarts. 
 
After three restarts followed by a shutdown due to high DC ripple within 30 seconds of 
restarting, the inverter will shutdown and stops retrying. To restart the inverter, switch 
it Off and then On. 
 
Continuous high DC ripple reduces the inverter life expectancy. 

Summary of Contents for Phoenix 12/250

Page 1: ...Manual EN Handleiding NL Manuel FR Anleitung DE Manual ES Appendix Phoenix Inverter 12 250 12 375 24 250 24 375 48 250 48 375...

Page 2: ......

Page 3: ...assis must be grounded A grounding point is located on the outside of the product Whenever it is likely that the grounding protection has been damaged the product must be turned off and secured agains...

Page 4: ...reliability over many years The inverters are short circuit proof and protected against overheating whether due to overload or high ambient temperature High start up power Needed to start loads such a...

Page 5: ...C circuit breaker must be inserted close to the battery Reverse polarity connection of the battery wires will blow the internal fuse and can damage the inverter The internal fuse it not replacable 3 2...

Page 6: ...LED indicates the reason for shutdown Remove the cause and then restart the inverter by switching it Off and then back On Red LED Definition Trouble shooting Solid on Overload Reduce load Slow blink L...

Page 7: ...it Off and then On or recharge the battery as soon as the battery has risen and then stayed above the Charge detect level for 30 seconds it will switch on See the Technical Data table for default low...

Page 8: ...2 a f Operating temperature range 40 to 60 C fan assisted cooling derate 3 per C above 40 C Humidity non condensing max 95 ENCLOSURE Material Colour Steel chassis and plastic cover blue Ral 5012 Batt...

Page 9: ...EN NL FR DE ES Appendix the Digital Multi Control Fig 1 Front and rear view FigFi...

Page 10: ...00 Date 20 January 2016 Victron Energy B V De Paal 35 1351 JG Almere PO Box 50016 1305 AA Almere The Netherlands General phone 31 0 36 535 97 00 Customer support desk 31 0 36 535 97 03 Fax 31 0 36 535...

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