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Vicon VN-NVR Shadow, Installation And Operation Manual

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ViconNet VN-NVR Shadow Installation and Configuration Guide

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25

 

Replacing the OS Hard Drive 

If there is a problem with the OS hard drive, contact Vicon Technical Support, 
1-800-34-VICON (1-800-348-4266). After Vicon has verified that the OS hard 
drive needs to be replaced, a replacement drive and all necessary software 
will be sent. Follow the instructions below to replace the OS hard drive. 

1.  Turn off power to the VN-NVR Shadow. 

2.  The OS drive is internal. Carefully remove the top cover of the unit. 

3.  Remove the bad OS drive from the unit and install the new drive. 

4.  Replace the unit’s cover. 

5.  Apply power to the Shadow; Windows will come up. 

6.  After a few seconds, the message “Windows has finished installing the 

new devices…Do you want to restart you computer now?” will display. 

 

 

 

 

 

 

 

 

7.  Click Yes to restart the unit. 

 

Summary of Contents for VN-NVR Shadow

Page 1: ...ee or perform precisely as described in the documentation This system has not been designed to be used in life critical situations and must not be used for this purpose Vicon Industries Inc Tel 631 952 2288 Fax 631 951 2288 Toll Free 800 645 9116 24 Hour Technical Support 800 34 VICON 800 348 4266 UK 44 0 1489 566300 Document Number 8009 8221 00 05 Product specifications subject to change without ...

Page 2: ......

Page 3: ...conNet 13 Accessing the Configuration Functions 13 Registering Your Unit 15 Connecting to the Network 16 Setting up the Storage Database 17 Monitoring the RAID System 20 Replacing a Bad Database Drive 23 Replacing the OS Hard Drive 25 Shipping Instructions 29 Technical Information 30 Vicon Standard Equipment Warranty 32 Vicon ViconNet and their logos are registered trademarks of Vicon Industries I...

Page 4: ...NVR Shadow is a high capacity Network Video Recorder that can simultaneously capture view and store high quality high resolution voice video and data It provides scalable internal RAID 5 storage for medium and large scale installations The 8 bay removable drive configuration larger versions have 24 bays makes it easy to hot swap drives without having to remove the unit from the rack ...

Page 5: ...nits are 4 RU unit that installs into a standard 19 inch racking system Vicon requires the use of line conditioners voltage regulators and uninterruptible power supply UPS systems in the electrical power service Note Read all instructions before beginning the installation Accessory Kit The provided accessory kit contains necessary items needed to install and wire the unit during installation Table...

Page 6: ...ge Save the cartons and packing material If damage is present contact the carrier and file a damage claim immediately If the equipment must be returned for repair follow the Shipping Instructions at the end of this manual Unpacking the Unit Carefully open the cartons The RAID drives are preconfigured at the factory but are removed from the unit for shipping Remove the accessory kit and the VN NVR ...

Page 7: ...d down the columns 1 6 down on the left side through 19 24 down the right side The OS drive is on the rear panel Network LED Indicators Green LED used to display the network connection status ON means unit on and OFF means unit off Power LED Indicator Blue LED used to display the power status ON means unit on and OFF means unit off Power Button Used to power on the unit USB Ports Used for optional...

Page 8: ...ect system serial devices Display Port VGA Port Not used USB Connectors Used for keyboard mouse and optional devices 4 Network Port RJ 45 connectors use to connect to a LAN WAN 10 100 1000 Base T Be sure to use the connector marked NIC 1 NIC 2 should be plugged LEDs indicate connectivity and speed Monitor Display Used for digital video output to a monitor DVI to VGA and DMS 59 to dual DVI adaptors...

Page 9: ...recommended that at least 1 RU of space 1 75 in 44 45 mm be left in between multiple units mounted in the same rack for cooling purposes Warning Failure to leave space for cooling between recorders may result in malfunctioning and possible failure of the unit Install the two 2 rail kit mounting brackets onto the sides of the NVR Shadow Use the instructions supplied with the rail kit The brackets h...

Page 10: ...gnated for the ViconNet hardware installation is well ventilated Step 1 Installing the Drives The NVR Shadow is delivered with the 8 RAID drives packaged in the accessory kit Each of the drives 8 must be installed into the unit in the correct bay for proper operation Refer to the Front Panel figure for Bay numbers Caution The RAID drives are configured at the factory and have to be installed back ...

Page 11: ...osition the monitor in a permanent fixed location near the unit Connect the monitor by inserting its connector into the appropriate Monitor Output port 1 4 Insert one side of a standard LAN cable to the Network Port s RJ 45 connector NIC 1 Insert the other RJ 45 connector into the LAN side of the network 1 5 Connect external hardware devices to the relevant terminal 1 6 Insert the female end of th...

Page 12: ...d to an uninterruptible power source UPS before use To connect the UPS 1 Connect the power cord to the UPS power receptacle 2 Connect the UPS power cord to the wall outlet 3 Power on the UPS and ensure that it is working properly Note Refer to your UPS device s User Manual for a more detailed explanation of how to connect it properly The rear panel of your unit may look different but connectors wi...

Page 13: ...at this time When the unit completes booting the Main Screen is displayed Powering Off the Unit To power off the system With the unit booted and operational press the Shutdown button in the Site Setup window Follow the screen prompts and the system returns to the ViconNet desktop Use the Start button to completely shutdown the system OR this is not recommended due to the possibility of data loss M...

Page 14: ...he System Settings window 1 From the ViconNet Main window click The Setup Site Selection window is displayed The local site always appears at the top of the list The Nucleus site is listed second displayed as Nucleus The Exit to O S button enables you to exit to the Operating System and to close the ViconNet application Note There is a limit to the amount of time you can leave the setup screen ope...

Page 15: ...iguration Guide 2 Select the VN NVR Shadow site to configure and click The System Settings window is displayed Note The System Settings window has the following options When the function is not supported the associated button is disabled grayed out ...

Page 16: ...hadow is available only after it is registered Before the registration procedure is performed it will function with limited Viewer functionality only To register your unit 1 In the ViconNet application navigate to the System Settings window click The Registration window appears 2 Fill in your company details 3 Fill in your user name Make note of the two user codes that are on the ViconNet Registra...

Page 17: ...window and click The application automatically restarts in order to implement the new registration and enable the functionality of your purchased application Connecting to the Network Next the VN NVR Shadow has to be added to the network In this step you will configure the IP address of this site in the network 1 Go to the VN NVR Shadow to set the IP address Then from the ViconNet Main window clic...

Page 18: ...Nucleus checkbox 5 In the Nucleus Settings area select the Nucleus IP radio button and enter the IP address 6 Click The application will reboot and the Nucleus name will appear in the top left corner of the application Setting up the Storage Database 1 Return to the System Settings screen Select button The following screen displays ...

Page 19: ...splayed in the Maximum available size field Click Apply As a drive is configured it is added to the list at top Repeat until all the drives are configured 4 Delete the storage drive listed as the C drive from the Video Audio Storage list 5 Click OK A message will display to confirm the save Click Yes Note If Yes is not clicked the unit will automatically save the storage settings after 30 seconds ...

Page 20: ...e saved the system will reboot The following message displays 7 After reboot the following screen might display This is normal and just let the restart continue 8 ViconNet can now be used as required The VN NVR Shadow will function as any other Workstation Refer to the ViconNet manual XX113 as required ...

Page 21: ...RAID System The hard drives are run by an internal RAID controller that handles the entire hot swappable drives array This controller can be monitored 1 From the desktop double click the icon Note A message about the firewall may display click Unlock The following screen displays ...

Page 22: ...lt Login is User Name vii with no password From Login Mode dropdown select Full Access or View Only Note The login name and password corresponds to the Windows Login on the unit it cannot be changed within the Web Console GUI 3 The Intel RAID Web Console 2 screen displays showing the RAID drives There are three tabs to display different screens Physical Logical and Dashboard ...

Page 23: ...s no further need for any action at this time A red mark next to any of the drives indicates that the drive has failed Refer to Replacing a Bad Database Drive that follows Logical Screen This screen will show the Virtual Disk Dashboard Screen This screen presents an overview of system resources Dashboard Physical and Logical Tabs ...

Page 24: ...lick Connect 3 The failed drive will be indicated in the drive list by a red mark and have the indication Foreign next to the drive name 4 The beep can be turned off by right clicking the Intel RAID Controller at the top left side of the screen and selecting Silence Alarm 5 Click on the drive to display a screen that indicates the slot number of the bad disk Note The drives are numbered starting a...

Page 25: ...egins The drive icon next the drive that is rebuilding will look different This process can take a while hours The unit will beep and can be silenced by right clicking the Intel RAID Controller at the top left side of the screen and selecting Silence Alarm Note Recording can continue during the Rebuilding process 8 After the drive is rebuilt it is strongly recommended the system be rebooted throug...

Page 26: ...sary software will be sent Follow the instructions below to replace the OS hard drive 1 Turn off power to the VN NVR Shadow 2 The OS drive is internal Carefully remove the top cover of the unit 3 Remove the bad OS drive from the unit and install the new drive 4 Replace the unit s cover 5 Apply power to the Shadow Windows will come up 6 After a few seconds the message Windows has finished installin...

Page 27: ...de 8 When the NVR Shadow restarts from the desktop double click the icon The Intel RAID Web Console 2 will load 9 Highlight the unit and click the Login button or double click the unit The Login screen will display Login as described previously in this document ...

Page 28: ...Right click on Start and choose the Explore option 2 Right click on My Computer and choose Properties 3 Select the Computer Name tab 4 Press the Change button 5 Change the name to the name selected for this computer 6 Press OK button 7 Change the Computer description to be the same as the computer name just selected for this unit 8 Press OK button 9 You will be asked to restart the computer ...

Page 29: ...k is selected On for the Windows Firewall Click OK 6 Left click the General tab 7 Scroll down the menu and double click on Internet Protocol TCP IP 8 Enter the IP Address Subnet mask 9 Default Gateway and DNS are optional and might be used while connecting to the Internet etc 10 Press OK and then OK again to approve the network settings Installing ViconNet 1 To install ViconNet use the Start Menu ...

Page 30: ...ountries in Europe contact Vicon Europe Ltd Brunel Way Fareham PO15 5TX United Kingdom Phone 44 0 1489 566300 Fax 44 0 1489 566322 2 Attach a sheet of paper to the unit with the following information Name and address of the company returning the unit Name of the Vicon employee who issued the R A R A number Brief description of the installation Complete description of the problem and circumstances ...

Page 31: ... 1010 W nominal Includes redundant power supply Heat Equivalent 8 Bay 623 btu hr 24 Bay 3535 btu hr NVR System OS System Windows 7 Embedded CPU Intel Xeon E3 1225V3 Intel Server Board S1200V3RP LSI MegaRAID Memory 4 GB total Ports 6 USB 2 front 4 rear for mouse keyboard and other optional devices DVI 2 DVI to VGA and a DMS 59 to dual DVI adaptors provided RJ 45 2 provided use NIC 1 Network Interfa...

Page 32: ... 4 RU height Dimensions Height H 8 Bay 3 5 in 89 mm 24 Bay 7 in 178 mm Width W 19 0 in 483 mm with racking ears 17 5 in 444 5 mm without racking ears Depth D 29 in 737 mm Weight 8 Bay 46 3 lb 21 kg 24 Bay 64 0 lb 29 kg Construction Steel case and plastic Environmental Characteristics Operating Temperature Range 32 to 104 F 0 to 40 C Operating Humidity Range 0 to 95 relative non condensing ...

Page 33: ...ment of the Company are not defective or any equipment which may have been tampered with altered misused or been subject to unauthorized repair Software supplied either separately or in hardware is furnished on an As Is basis Vicon does not warrant that such software shall be error bug free Software support via telephone if provided at no cost may be discontinued at any time without notice at Vico...

Page 34: ...Vicon Industries Inc For office locations visit the website www vicon security com ...

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