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 Chapter 5 - Troubleshooting 

XX159-07-00 Rev 1010 VN-301T Single-Channel Digital Video Server 

ViconNet (IP/LAN) Version Operation 

The following functions are supported by the ViconNet system through a workstation, recorder or server.  

 
1.  System macros can be configured to view and record the dome’s video. In addition, within macros, alarms 

can be sent and remote macros triggered. 

2.  An alarm can be triggered upon video motion detection and video loss. This alarm can be sent remotely 

to other networked units. 

3.  PTZ control can be performed from any networked workstation, recorder or server. Authorization for PTZ 

can be assigned to specific operator levels. 

 

Refer to the ViconNet workstation manual XX113-3X for complete information on operation. A copy of 

the manual can be found on the CD included.

 

 

Chapter 5 - Troubleshooting 

If the VN-301T does not power-up, check the following: 

 

Verify that the outlet or UPS supplying power is actually active. Plug in a lamp or other device to the outlet 

to verify the 120 or 230 VAC. 

If the VN-301T does not appear on the workstation, check the following: 

 

Verify that the IP address in the server is correct. Use the VNSetup application to verify server connection 

and correct IP address.  

 

Verify that the server is correctly cabled to the workstation via hubs and switches. 

If the VN-301T is present on the workstation but does not display video, check the following: 

 

Verify that the camera is correctly cabled to the server and it has power applied.  

 

Chapter 6 - Maintenance 

There is no maintenance required on the VN-301T; however, a periodic dusting of the exterior will ensure 

maximum unit cooling. 

Summary of Contents for VN-301T

Page 1: ...l situations and must not be used for this purpose Copyright 2010 Vicon Industries Inc All rights reserved Product specifications subject to change without notice ViconNet Kollector and their logos ar...

Page 2: ......

Page 3: ...nder a license The software may be used or copied only in accordance with the terms of that agreement Information in this manual is subject to change without notice Corporate and individual names and...

Page 4: ...which can be determined by turning equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient the receiving antenna Relocate the...

Page 5: ...uld not be routed in trafficked areas or in tight spaces where they will be pinched or used to bear weight Allow some slack in the cord where it enters the unit 12 Lightning Disconnect the product fro...

Page 6: ...power off the VN 301T Chapter 5 Troubleshooting provides information on what to do in the unlikely event of a VN 301T malfunction Chapter 6 Maintenance provides information on maintaining the VN 301T...

Page 7: ...he Server 4 Required Items for Installation 4 Unit Components 5 Mounting 6 Installing the VN 301T 6 CHAPTER 4 OPERATION 10 About This Chapter 10 Powering On the Server 10 Powering Off the Server 10 Co...

Page 8: ......

Page 9: ...mplies with CE and meets requirements for an FCC Class A computing device Vicon strongly recommends the use of line conditioners voltage regulators and uninterruptible power supply UPS systems in the...

Page 10: ...ct the cartons upon delivery and if damage is present make detailed notes on the carrier s bill Then obtain the carrier agent s signature and file a damage claim as soon as possible Open the cartons a...

Page 11: ...or ViconNet NVR are available for connection 2 Perform physical installation to a desktop or rack using the optional mounting plate if required 3 Make all connections to camera LAN PTZ Sensor Micropho...

Page 12: ...connections on the front panel and their use Mounting defines all methods of securing the server for permanent use Installing the VN 301T describes how to install all necessary peripheral devices dir...

Page 13: ...terminal block used to connect simplex RS 422 485 communications Network Port A standard RJ 45 connector used to connect to a 100Base T LAN WAN A green LED indicates network connectivity and a yellow...

Page 14: ...tep 2 Connecting the Power Supply IMPORTANT NOTES The connection of external hardware may require simple hand tools WARNING Disable the AC power to prevent installer injury and damage to the unit Befo...

Page 15: ...ends back for use 4 Connect the PTZ wires to the RS 485 422 Terminal Block TX and TX refer to Figure 3 2 Ensure that you connect the wires to the correct polarity Connect these to the SurveyorVFT dom...

Page 16: ...the microphone audio cable near the encoder 12 Connect the microphone wire to the microphone connection on the terminal block 13 Connect the microphone ground wire to the GROUND connection 14 Connect...

Page 17: ...at no data is lost it should be connected to an uninterruptible power source UPS before use To connect the UPS 1 Place the VN 301T near the 24 VAC power supply Connect the 24 VAC power supply to the U...

Page 18: ...through proper power on and boot procedures Powering Off the Server guides the user through proper shut down procedures Configuring the Server guides the user through network PTZ and alarm audio setu...

Page 19: ...nnected to workstations using 100 or 1000 Mbps Workstation capabilities such as processing speed disk write speed and display card strength Storage size and location types including local Workstation...

Page 20: ...12 Chapter 4 Operation XX159 07 00 Rev 1010 VN 301T Single Channel Digital Video Server...

Page 21: ...IP Camera Setup is run the first time a shortcut is placed on the desktop for future use 1 Make sure the MAC address and password of the encoder is available Use MAC Address log provided 2 Verify tha...

Page 22: ...remote unit is added to the list Note This is correct for BIOS from version 1 0 10 86 and later ViconNet version 3 and higher 3 Password authentication There are two authentication options You can ei...

Page 23: ...ng time Local time Local date and Debug level on a scale of 0 4 where 4 is most information Note The Apply button must be pressed for changes to take effect Note Verify all IP addressing parameters wi...

Page 24: ...el Digital Video Server Install TAB The Install TAB allows the user to install upgrade newer versions Choose the correct version and click Install to send to the selected unit Info Tab The Info TAB di...

Page 25: ...irmware Restart unit to restart the hardware Net defaults to return the initial network settings and Factory defaults to return to the initial configuration The Main app starting mode Application star...

Page 26: ...are selected from the drop down function list VOX On Threshold Defines the audio level at which the input turns ON At this level audio is captured and sent from the device Default setting is 1500 This...

Page 27: ...connected to the network that it is active and that it is configured to use the same Nucleus 2 From the workstation desktop run the ViconNet application 3 After logging in open the site setup selecti...

Page 28: ...lete information on operation A copy of the manual can be found on the CD included Chapter 5 Troubleshooting If the VN 301T does not power up check the following Verify that the outlet or UPS supplyin...

Page 29: ...e or returns from countries in Europe contact Vicon Europe Ltd Brunel Way Fareham PO15 5TX United Kingdom Phone 44 0 1489 566300 Fax 44 0 1489 566322 2 Attach a sheet of paper to the unit with the fol...

Page 30: ...nd net DC resistance The larger cable results in a lower DC resistance and better video quality with increased difficulty in handling and installation Let the required picture quality and cable distan...

Page 31: ...ble types are dual individually shielded twisted pair in a single jacket This configuration is the most convenient for RS 422 RS 485 applications Single twisted pair is also a suitable cable Choose a...

Page 32: ...T5 CAT5e and CAT6 These category cables are best suited for Ethernet network applications Choose a Belden cable type by referring to the characteristics listed below The Table below should be used as...

Page 33: ...the extent of cooling required for an installation Radio Frequency Emission Standard FCC Class A Indicators and Connectors Power Indicator Red LED Network Connectivity Green LED Network Activity Ambe...

Page 34: ...ligated to repair or replace equipment showing abuse or damage or to parts which in the judgment of the Company are not defective or any equipment which may have been tampered with altered misused or...

Page 35: ...quarters Brunel Way Fareham PO15 5TX United Kingdom 44 0 1489 566300 Fax 44 0 1489 566322 Vicon Germany Kornstieg 3 D 24537 Neumuenster Phone 49 0 4321 8790 Fax 49 0 4321 879 97 Far East Office Unit 5...

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