Vicon V930D User Manual Download Page 64

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Media Check: Click the Media Check button to get the information about the camera’s video and
audio stream. The pop-up window below displays.

Network Check: Click the Network Check button to get the information about the camera’s
network setting and traffic. The pop-up window below displays.

Summary of Contents for V930D

Page 1: ... as described in the documentation This system has not been designed to be used in life critical situations and must not be used for this purpose Document Number 8009 8297 00 01 Product specifications subject to change without notice Issued 3 19 Copyright 2019 Vicon Industries Inc All rights reserved Vicon Industries Inc Tel 631 952 2288 Fax 631 951 2288 Toll Free 800 645 9116 24 Hour Technical Su...

Page 2: ...flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servici...

Page 3: ...d in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s author...

Page 4: ...from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer...

Page 5: ...er a secure connection 14 3 4 Live View Page 14 3 5 Network Camera Setup 17 3 5 1 Basic Configuration 17 3 5 2 Video Image 23 3 5 3 Event 30 1 Event In 30 2 Event Out 37 3 Event Map 41 3 5 4 System 43 1 Information 43 2 Security 44 3 Date Time 49 4 Network 50 5 Language 60 6 Maintenance 60 7 Support 62 3 6 Help 64 A Appendix 65 A 1 Troubleshooting 65 A 2 Preventive Maintenance 66 A 3 System Requir...

Page 6: ...ding security installations They offer a number of network camera versions with a variety of resolutions and a choice of fixed or motorized varifocal autoiris lens to fit almost any installation need The camera includes IR illuminators These cameras are fully compatible with Vicon Valerus and ViconNet VMS systems The cameras support H 264 H 265 compression technology and are designed for easy inst...

Page 7: ...e configured with different compression formats resolutions and frame rates for different needs Intelligent video capabilities The network camera includes intelligent capabilities such as enhanced video motion detection Improved Security The network camera logs all user access and lists currently connected users Also its full frame rate video can be provided overHTTPS PoE Power over Ethernet This ...

Page 8: ...ta transmission and power connection from a power adapter 2 1 Installation Carefully remove the contents from the box Fixed Turret Camera 1 Secure the template sheet in place at the proper position 2 Remove the collar of the camera by rotating it counterclockwise Locking Screw Template sheet Collar ...

Page 9: ...9 3 Fix the base of the camera with the three screws provided in the accessory kit 4 Mount the collar back by rotating it clockwise Plastic Anchor Mounting Screw Collar ...

Page 10: ...e proper position 2 Remove the collar of the camera by rotating it counterclockwise 3 Fix the base of the camera with the three screws provided in the accessory kit 4 Mount the collar back by rotating it clockwise Mounting Screw Template sheet Plastic Anchor Collar ...

Page 11: ...to a hub You can also use a router featuring PoE Power over Ethernet to supply power to the camera Connecting the Power Connect the power of 12 VDC for the network camera Connect the positive pole to the position and the negative pole to the position for the DC power Be careful not to reverse the polarity when connecting the power cable A router featuring PoE Power over Ethernet can also be used t...

Page 12: ...and allocate an IP address to your products or reset the product to the factory default settings and then perform the installation again The utility can be found on the Vicon website www vicon security com on the Software Downloads page for Vicon cameras 1 Connect the network camera to the network and power up 2 Start SmartManager utility Start All Programs SmartManager SmartManager the main windo...

Page 13: ...rols Note Some screens may appear different i e color scheme depending on the firmware version but the functionality is the same or similar 3 1 Access from a Browser 1 Start a browser i e Internet Explorer 2 Enter the IP address or host name of the network camera in the Location Address field of the browser 3 A starting page displays Click Live View Playback or Setup to select corresponding web pa...

Page 14: ... for setup the first time Enter your admin name and password set by the administrator Note The default administrator username is ADMIN and password is 1234 If the password is lost the network camera must be reset to the factory default settings To prevent network eavesdropping when setting the admin password it can be done via an encrypted HTTPS connection which requires an HTTPS certificate see n...

Page 15: ... the video stream being played Pressing the key again toggles the start and stop The Start button connects to the network camera or start playing a video stream The Pause button temporarily stops pauses the video stream being played The Snapshot button takes a picture snapshot of the current image The location where the image is saved can be specified The Digital Zoom button activates a zoom in or...

Page 16: ... the Live View page 4 Focus and Zoom Control motorized lens models only You can control Zoom and Focus from the Live View screen Press the button on the left top in the Live View screen to activate the Zoom and Focus control panel Adjusting Zoom Click button to zoom out and click button to zoom in The focus is moved slightly after adjusting zoom adjust the focus again as necessary Adjusting Focus ...

Page 17: ...access the online help that explains the setup tools When accessing the network camera for the first time the Admin Password dialog appears Enter your admin name and password set by the administrator Note If the password is lost the network camera must be reset to the factory default settings See Maintenance section for the Factory Default Settings The default administrator username is ADMIN and p...

Page 18: ... allows access to the Live View page Operator An operator can view the Live View page create and modify events and adjust certain other settings Operators have no access to System Options Administrator An administrator has unrestricted access to the Setup tools and can determine the registration of all other users An administrator can Add Modify or Remove users in the list by clicking the appropri...

Page 19: ...it is also possible to use it to set a static known IP address for a particular MAC address Use the following IP address To use a static IP address for the network camera check the radio button and then make the following settings IP address Specify a unique IP address for your network camera Subnet mask Specify the mask for the subnet where the network camera is located Default router Specify the...

Page 20: ...n list H 264 High Profile The primary profile for broadcast and disc storage applications particularly for high definition television applications for example this is the profile adopted by the Blu Ray Disc storage format and the DVB HDTV broadcast service H 264 H 265 Main Profile Primarily for low cost applications that require additional error robustness this profile is used rarely in video conf...

Page 21: ... CVBR in the range of 100kbps 8Mbps Frame rate Upon real time play users should select a frame refresh rate per second If the rate is high the image will become smooth if the rate is low the image will not be natural but it can reduce a network load GOP size Select the GOP Group of Picture size If users want to have a high quality fast image one after the other decrease this value For general moni...

Page 22: ...for setting the time Synchronize with computer time Sets the time from the clock on your computer Synchronize with NTP Server The network camera will obtain the time from an NTP server every 60 minutes Set manually Allows you to manually set the time and date Date Time Format Specify the formats for the date and time 12h or 24h displayed in the video streams Select Date Time format from the drop d...

Page 23: ...23 3 5 2 Video Image Basic Refer to 3 5 1 Basic Configuration Video Image for details ...

Page 24: ...cting the appropriate window from the mouse menu on the video screen To create a mask window follow the steps below 1 Click the right button of mouse to display the mouse menu 2 Select New Privacy Mask in the mouse menu 3 Click and drag to designate a mask window area A mask window name can also be modified or deleted Select a name and then modify it in the Name field or click the X in the delete ...

Page 25: ...elect Enable ROI to active Hi Stream function Video mode will be fixed to CVBR Create region Click the right button of mouse and select New ROI Area Click the left button of mouse and drag to make window Delete region Click the right button of mouse and select the region Click Delete or click X from the region table ...

Page 26: ...ity of the non selected area Non ROI fps Set frame rate of the non selected area Camera Setup From this page user can setup Exposure Control White Balance Control Image Appearance and Day Night control Video Preview User can check the setting via video preview pop up window ...

Page 27: ...ast Saturation Hue Sharpness User can either use slide bar or type the number Brightness The image brightness can be adjusted in the range 1 10 where a higher value produces a brighter image Contrast Adjust the image s contrast by raising or lowering the value in this field Saturation Select an appropriate level by entering a value in the range 1 10 Lower values mean less color saturation Hue Sele...

Page 28: ...a level Low Middle or High Enable defog Check this checkbox to active the defog function Once enabled you can select Metering Mode Metering Mode Method of measuring the intensity of the light hitting and reflected by a subject in order to determine the exposure required Day Night Control Mode Select the day night mode from three modes Automatic Normally works in day mode switches automatically to ...

Page 29: ...window OSD Setting User can select to show or hide OSD for each stream Also user can set the transparency level of OSD by slide bar or type in number Enable background User can set background for visibility of the OSD OSD title User can show or hide OSD title when enabled the OSD title and subtitle can be typed in The default is the model name of the camera Date Time User can show or hide date tim...

Page 30: ...t every time the network camera is started Select Enable on boot to activate the motion event Enter the Dwell time the event lasts from the point of detection 1 180 seconds When the settings are complete click Save or click Reset to revert to previously saved settings ...

Page 31: ...event type manually Alternatively the event can be triggered via the product s API Application Programming Interface Select Enable manual trigger to activate the manual trigger for up to 4 manual triggers Set the dwell time the trigger lasts When the settings are complete click Save or click Reset to revert to previously saved settings ...

Page 32: ...eas Movement in the areas outside the motion windows will be ignored If part of a motion window needs to be masked this can be configured in a Mask window Pre Viewer Motion detection windows are configured by Motion or Mask windows Each window can be selected by clicking with the mouse It is also possible to resize delete or move the window by selecting the appropriate window at the mouse menu on ...

Page 33: ...Threshold judges the amount of change in the area Select from 1 100 a lower number increase frequency of alarms Sensitivity Sets up the sensitivity for the motion detection Sensitivity measures the level of motion in each motion area Select from 1 100 1 being the least sensitive to alarm condition Dwell Time Set the hold time an event lasts from the point of detection of a motion hold time You can...

Page 34: ...meters defines whether change has occurred a high sensitivity and a low threshold will provide increase the number of searches detected Threshold Sets up the threshold for the museum search detection Threshold judges the amount of change in the area Select from 1 100 a lower number increase frequency of detections Sensitivity Sets up the sensitivity for the museum search detection Sensitivity meas...

Page 35: ...e network connection fails Select Enable network loss to activate the Network Loss event Select a dwell time for how long the event will last from the point of detection When the settings are complete click Save or click Reset to revert to previously saved settings ...

Page 36: ...l or moving the camera direction using external force Select Enable tampering to activate the Tampering event Dwell time Determine how long the event will last from the point of detection When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without saving it ...

Page 37: ...tion Enable specific time User can select date and time in the calendar or type in a date for triggering the event Enable every day Trigger event every day at specified time Enable day of week Trigger event at a day of every week at specified time Enable month Trigger event at the selected date of every month at specified time When the settings are complete click Save button to save the settings o...

Page 38: ...egate events Shows the maximum number of emails sent within each interval Use Mail Server Check the box is you are using a mail server to receive event notification and image email Mail Server Enter the host names or IP addresses for your mail server Port Enter the port number for your mail server Enable the sending of notifications and image email messages from the network camera to predefined ad...

Page 39: ...service This camera can support multiple FTP servers and user can configure each server settings separately FTP Setting Server Enter the server s IP address or host name Note that a DNS server must be specified in the TCP IP network settings if using a host name Port Enter the port number used by the FTP server The default is 21 Passive mode Under normal circumstances the network camera simply req...

Page 40: ...his buffer can be very useful when checking to see what happened to cause the event trigger Enter the desired total length in seconds minutes or hours and specify the required image frequency Event Specify the required image frequency 1 2 fps for the event when it is detected Post event This function is the counterpart to the pre trigger buffer described above and contains images from the time imm...

Page 41: ... enable the service XML Notification Setting Notification server URL The network address to the server and the script that will handle the request Notification server port The port number of the notification server When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without saving it ...

Page 42: ...TTP HTTPS TCP and UTP Method Select GET or POST This is only available in HTTP or HTTPS protocols URL The network address to the server and the script that will handle the request For example http 192 168 12 244 cgi bin upload cgi Port The port number of the server User name Password Provide your log in information Notification Server Test When the setup is complete the connection can be tested by...

Page 43: ...nt In Select an event type in the drop down list Event Out Select checkbox for those features you want to use E mail Select email addresses to send message via email that an event has occurred FTP Record and save images to an FTP server when an event has occurred XML Notification It sends XML messages to a Notification server that listens for these The destination server must first be configured o...

Page 44: ...l as a reference for device information after installation Device Name Configuration Enter the device name Location Configuration Enter the location information You can enter up to four locations When the settings are complete click Save or click Reset to revert to previously saved settings ...

Page 45: ...ve to log in at every access User List Setting This section shows a list of registered user accounts Press the Add button the pop up window displays as below Enter a user name and password to be added and select the user group from the drop down list click OK to register the user or Cancel to negate the user User information can also be modified by selecting the user from the list and clicking the...

Page 46: ...ator Operator and Viewer to enable HTTPS connection set to HTTP by default HTTP HTTPS HTTP HTTPS Private Certificate To use HTTPS for communication with the network camera an official certificate issued by a CA Certificate Authority must be uploaded from your PC Provide the path to the certificate directly or use the Browse button to locate it Then click the Upload button Refer to the home page of...

Page 47: ...s list will then be allowed or denied access accordingly that is if the addresses in the list are allowed then all others are denied access and vice versa Note that users from IP addresses that will be allowed must also be registered with the appropriate access rights Guest Operator or Administrator This is done from Setup System Security Users When the settings are complete click Save or click Re...

Page 48: ...t number LZO compression usage and Renegotiation time as well as download Server certificate file Choose Protocol type between UDP and TCP UDP is preferred Type in Port number you want to use default is 1194 Default Renegotiation time is 3600 seconds and 0 means no verification Use LZO compression determines whether to use cypher compression in connection or not CA certificate is the certification...

Page 49: ...setting Default Renegotiation time is 3600 seconds and 0 means no verification Upload CA certificate issued by Server 3 Select authentication method between User authentication and Machine authentication For Machine authentication upload client certificate and client key provided by Server For User authentication type in registered ID and Password 4 After finishing setup click Save button and then...

Page 50: ...s the time from the clock on your computer Synchronize with NTP Server The network camera will obtain the time from an NTP server every 60 minutes Set manually Allows you to manually set the time and date Date Time Format Specify the formats for the date and time 12h or 24h displayed in the video streams Select Date Time format from the drop down list Date Format Specify the date format YYYY Year ...

Page 51: ...ough a DHCP server is mostly used to set an IP address dynamically it is also possible to use it to set a static known IP address for a particular MAC address To obtain IP address via DHCP check the radio button Use the following IP address To use a static IP address for the network camera check the radio button and then make the following settings IP address Specify a unique IP address for your n...

Page 52: ...S servers Enter the IP addresses of the primary and secondary DNS servers Host Name Configuration Host Name Enter the host name to be used as device information in the client software or SmartManager This is the camera name that will show up in the Site List in ViconNet Services HTTP port Enter a port to receive a service through the HTTP Default port number is 80 HTTPS port Enter a port to receiv...

Page 53: ...DNS server Registered host Enter an address of the DDNS server Username Enter an ID to access to the DDNS server Password Enter a password to be used for accessing the DDNS server Confirm Enter the password again to confirm it Maximum time interval Set a time interval to synchronize with the DDNS server Select the time interval from the drop down list Register local network IP address Register a N...

Page 54: ...ulticast Check the box to enable multicast operation Multicast destination IP Enter an IP between 224 0 0 0 and 239 255 255 255 RTP port Enter a value between 1024 and 65532 RTP TTL Enter a value between 1 and 255 If a network status is smooth enter a lower value However if a network status is poor enter a higher value When there are many network cameras or users a higher value may cause a heavy l...

Page 55: ...e Friendly name field Note UPnP must be installed on your workstation if running Windows XP To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click Details and then select UPnP as the service to add When the settings are complete click Save or click Reset to revert to previously saved s...

Page 56: ...e in the IP header tells the router or switch which type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values are always shown in decimal The following types of traffic are marked enter a value for each type of traffic used Live Stream DSCP Event Alarm DSCP Management DSCP Automat...

Page 57: ...LAN from the public network Internet Use NAT when your network cameras are located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the network camera Notes For NAT port mapping to work this must be supported by the broadband router The broa...

Page 58: ...ically searches for NAT routers on your network Manual setting Select this option to manually select a NAT router and enter the external port number for the router in the field provided Notes If you attempt to manually enter a port that is already in use an alert message will be displayed When the port is selected automatically it is displayed in this field To change this enter a new port number a...

Page 59: ...oconf a network administrator must set up services such as Dynamic Host Configuration Protocol DHCP and Domain Name System DNS or configure each computer s network settings manually which may be difficult and time consuming Zeroconf is built on three core technologies Assignment of numeric network addresses for networked devices link local address auto configuration Automatic resolution and distri...

Page 60: ...eck box to enable Bonjour Enter a name in the Friendly name field When the settings are complete click Save or click Reset to revert to previously saved settings Note Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc ...

Page 61: ...61 5 Language Select a user language The language choices are English Korean French Russian Chinese and Japanese 6 Maintenance ...

Page 62: ...pressing the Upgrade button During the upgrade do not turn off the power to the network camera After waiting five minutes or longer try to access the camera again To perform an update for multiple cameras at one time use the SmartManager discovery and update tool and select them using the SHIFT and CTRL keys see SmartManager manual for details Backup Click the Backup button to save setting values ...

Page 63: ... button for event information Reports Server Report Click the Server Report button to get the important information about the server s status this should always be included when requesting support Parameter List Click the Parameter List button to see the unit s parameters and their current settings Health Check System Check Click the System Check button to get the important information about the c...

Page 64: ...to get the information about the camera s video and audio stream The pop up window below displays Network Check Click the Network Check button to get the information about the camera s network setting and traffic The pop up window below displays ...

Page 65: ...n window is provided as a popup window so that users can open and read it without a need for log in It offers descriptions of settings and a Help page so users can manipulate the network camera without having to reference the manual ...

Page 66: ...g Blurred images Refocus the camera Poor image quality Increased lighting can often improve image quality Check that there is sufficient lighting at the monitored location Check all image and lighting settings Rolling dark bands or flickering in image Try adjusting the Exposure Control setting under AE and AWB part H 264 not displayed in the client Check that the correct network interface is selec...

Page 67: ...on or other damage 2 Clean components with a clean damp cloth 3 Verify that all the mounting hardware is secure A 3 System Requirement for Web Browser Operating System Microsoft Windows 98 Microsoft Windows ME Microsoft Windows 2000 Microsoft Windows XP or Microsoft Windows Vista Windows 7 Windows 8 1 and Windows 10 CPU Intel Core 2 Duo 2GHz or higher 1 GB RAM or more 10 GB free disk or higher VGA...

Page 68: ...t Right Bottom Image effect Flip Mirror Defog Flicker Free Mode 50Hz 60Hz Shutter Speed Auto 1 10 000 1sec Manual IR Illuminator Quantity 15 SMD LEDs 24 SMD LEDs 15 SMD LEDs 24 SMD LEDs Distance Up to 30m Up to 30m Up to 30m Up to 30m Motorized Lens Control Smart Focus Manual Smart Focus Manual VIDEO AUDIO Compression H 264 Baseline Main High Profile H 265 Main Profile MJPEG Bitrate Control CBR CV...

Page 69: ...ETWORK Protocols TCP IP UDP IPv4 v6 HTTP HTTPS QoS FTP UPnP RTP RTSP RTCP DHCP ARP Zeroconf Bonjour Client Software Web SmartManager Client S W Mobile S W Max User Connection Live 10 Users Playback 3 Users API Support Open API ONVIF Compliance Mobile Support Android i OS EXTERNAL IN OUT Ethernet RJ 45 10 100Base T ETC Operating Humidity 0 90 RH Non condensing Operating Temperature 14 F 122 F 10 50...

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