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User guide

4.  Press 

Save

 to accept your changes

 

You can now use this line key to speed dial this contact.

To access additional line keys:

To access all line keys, press the   

More Line Keys

 icon to 

view the lines. 

Voice Mail setup

To set up your Voice Mail:
1.  Press   

Message

 and follow the voice prompts

2.  Select your preferred language
3.  Create your four-digit passcode
4.  Record your name at the voice prompt
5.  Select a greeting, either personalized or standard

See Voice Mail for more information.

Basic call features

Make and receive calls.

Voice calls can be made using the handset, speakerphone or a 

connected headset.

Using the handset:

To place a call, pick up the handset, enter the phone number 

via the keypad and press 

Send

. To answer a call, simply pick 

up the handset.

Using the speakerphone:

With the handset on hook, press 

 to answer an incoming 

call, or enter a phone number and press 

Send

 to make a 

hands-free speakerphone call.

Using the headset:

With the headset connected, press   to answer an incoming 

call, or enter a phone number and press 

Send

 to make a 

hands-free call.

Note:

 During a call, you can alternate between these methods 

by pressing the 

Headset

 or 

Speakerphone

 keys, or by picking 

up the handset. Headset mode requires a connected headset.

Summary of Contents for One Talk T49G

Page 1: ...User guide onetalk com One Talk T49G IP desk phone...

Page 2: ...ns on touch screen 8 Customize your desk phone 9 Basic settings 9 Language preferences 9 Time and date 9 Display settings 10 Backlight 10 Wallpaper 11 Screen saver mode 11 Sound settings 12 Call volum...

Page 3: ...t management 23 Local Directory 23 Groups 25 Group settings 26 Voice Mail 27 System status troubleshooting and other settings 28 Check phone status 28 Reboot phone or reset it to factory settings 28 S...

Page 4: ...33 Important 911 emergency response information 33 Declaration of conformity 33 CE mark warning 33 Part 15 FCC Rules 33 Class B digital device or peripheral 33 Important safety precautions 34 Danger e...

Page 5: ...One Talk service please verify the following with your system administrator before proceeding 1 You have a One Talk number 2 Your user information has been updated in the One Talk Admin Portal with yo...

Page 6: ...ch 16 Camera indicator LED 17 Camera lens 18 HDMI port 19 USB 2 0 port 9 8 5 7 6 3 2 11 1 4 10 17 16 15 14 13 12 Getting to know your desk phone Hardware components Item 1 Camera 2 Power indicator LED...

Page 7: ...ced calls Received calls Forwarded calls Feature settings Call Forward Anonymous Call Rejection Forward to Voicemail Device logs Navigating the touch screen The Idle screen is the primary screen for a...

Page 8: ...to enable or disable commonly used features or scroll to adjust screen brightness 3 Notification center View missed or forwarded calls and access Voice Mail LED status What it means Solid red The pho...

Page 9: ...ferences The default language of the phone s user interface is English To change the language of the phone interface 1 From Basic Settings tap Language and select your desired language 2 Tap Save Time...

Page 10: ...at any time by touching the screen or pressing any key on the phone Backlight There are two options for setting backlight preferences Active Backlight Intensity sets the brightness of the touch scree...

Page 11: ...2 Tap the Wallpaper field to view options 3 Tap to select desired wallpaper 4 Tap Save Screen saver mode To configure your screen saver 1 Tap Screen Saver Mode on the Display settings screen 2 Tap the...

Page 12: ...or Off radio button 3 Tap Save to accept the change Call volume To adjust call volume press the Volume Key while on an active call Ringer volume To adjust the ringer volume press the Volume Key when...

Page 13: ...ideo call including sharpness brightness and contrast The T49G provides three preconfigured scene modes standard warm color and cool color You can also set parameters individually via manual mode Tap...

Page 14: ...Answer Uplink Bandwidth Sets the maximum uplink bandwidth of a video call For best performance we recommend leaving on the default Auto setting Downlink Bandwidth Sets the maximum downlink bandwidth I...

Page 15: ...receive calls Voice calls can be made using the handset speakerphone or a connected headset Using the handset To place a call pick up the handset enter the phone number via the keypad and press Send...

Page 16: ...s to simultaneously hold three separate conversations or conference in up to six participants Receiving incoming calls while the line is in use Press the line key with the flashing red indicator to an...

Page 17: ...ous Call Rejection ON or OFF to enable or disable this feature Note You can also turn on Anonymous Call Rejection by dialing 77 To turn the feature off dial 87 To blacklist a contact from the Local Di...

Page 18: ...ll Barge Any bridged line or other device that shares a number with you can use the Call Barge feature to join a call in progress Call Barge is especially useful for admins when it is urgent that a ma...

Page 19: ...place a call on hold and assign or park an active call to another member s extension or 10 digit telephone number for retrieval within the same group The call can also be retrieved by the person who...

Page 20: ...fter the second party answers press the Conference soft key All parties are now joined in the conference 4 Repeat steps 1 to 3 to hold up to a 6 way Conference Call Tap the End Call soft key to discon...

Page 21: ...mote Group Pickup One Talk helps ensure that calls are answered by associating lines with groups Inside Sales for example If your administrator has assigned your line to a specific group Remote Group...

Page 22: ...ecords 2 Scroll to locate the desired contact You can also filter your view by tapping Missed Calls Placed Calls Received Calls or Forwarded Calls To call a contact from the Call History To place a ca...

Page 23: ...line you want to use when placing a call to this contact Select Auto to use the default account 6 Tap the Ring field to open ringtone options for this contact 7 Select your desired ringtone and tap OK...

Page 24: ...e to view the Contact Details screen 3 Tap any field to edit information 4 Tap Save to save all your edited changes To delete a contact 1 Tap Directory 2 Tap the Info icon next to contact you want to...

Page 25: ...t way to organize large lists of contacts You can even assign each group its own distinctive ringtone You can create and delete groups edit group names add contacts and move contacts to different grou...

Page 26: ...he group To edit a group name 1 Tap Edit to reveal the onscreen keyboard 2 Type a new name or make necessary changes 3 Tap to save To assign ringtones to groups 1 Tap to open ringtone options 2 Tap to...

Page 27: ...can Press 1 to replay messages Press 2 to send a message Press 4 for personal options To set up Voice Mail 1 Press the Message button and follow the voice prompts 2 Select your preferred language 3 Cr...

Page 28: ...ware firmware version and product ID Accounts phone number associated with account Reboot phone or reset it to factory settings Rebooting the phone or returning it to factory settings often resolves i...

Page 29: ...ries of screens as the phone reboots DO NOT unplug remove power or try to use the phone until it finishes rebooting and the Idle screen returns To reset your phone to factory settings 1 Tap the Reset...

Page 30: ...sibility 6 way Conference Calling support Bluetooth Bluetooth profiles 4 0 Bluetooth wireless Display and input Illuminated mute headset hands free speakerphone keys Music and audio Speakerphone Pictu...

Page 31: ...lace only the current standard handset of the phone Visual Message Waiting Indicator MWI An indicator light on the phone indicates that new messages are waiting Icons on the phone screen also indicate...

Page 32: ...ctions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition WEEE warning To avoid...

Page 33: ...TD declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC You can find the CE and FCC information from the label on the back of the IP ph...

Page 34: ...pe of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company 6 Do not allow anything to rest on the power cord Do not locate...

Page 35: ...mber Video Audio Cancel Directory Search Add Settings Local Directory Number Name Group Blacklist History Directory Keypad Home New Contact Group Name Work Number Mobile Number Other Number Account Ri...

Page 36: ...nsmit Rate Frequency Phone Product Name Hardware Firmware Config Version Product ID MAC Device Cert Time Date General DHCP Time Date Sound Ringtone Key Tone Wi Fi ON OFF Wireless Status Bluetooth ON O...

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