Live eftpos integrated User Guide
49
Code
Display
Cause/Ac
ti
on
94
CANNOT PAY
Obtain another form of payment
Advise cardholder to contact card issuer
97
SETTLE NOT AVAILABLE
A se
tt
lement has been processed in the last 24
hours, or the se
tt
lement is being a
tt
empted
between 9.30pm and 11.00pm (AEST)
Retry during se
tt
lement hours, making sure 24 hours
have elapsed since the previous se
tt
lement
98
SYSTEM ERROR
Turn terminal o
ff
, then back on, and retry the
transac
ti
on
Contact Merchant Business Solu
ti
ons if the problem
persists
TC
DECLINED TC
Retry the transac
ti
on, selec
ti
ng a di
ff
erent account
If the transac
ti
on is declined again, obtain another
form of payment Advise cardholder to contact card
issuer
TL
DECLINED TL
Signature error
XO
DECLINED TIME OUT
Retry the transac
ti
on
Contact Merchant Business Solu
ti
ons if the problem
persists
X7
CANCELLED SYSTEM ERROR
Retry the transac
ti
on
Contact Merchant Business Solu
ti
ons if the problem
persists
Z1
CANNOT PAY
Obtain another form of payment
Z3
ISSUER UNAVAILABLE
Obtain another form of payment
Z4
CANNOT PAY
Obtain another form of payment