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Press “Yes”
To Refund a transaction (used when it is not the same day as the transaction):
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Press the F3 button that says “Refund”
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Swipe credit card or hand key credit card # and expiration #
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Enter amount to be credited
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Press Enter; receipts will print
To Print Daily Detail Report
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Press the far RIGHT purple key at the top
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Choose “Detail.”
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Detail Report will print
To Settle Batch
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Press far LEFT purple key at the top
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Press F2 button for “Settlement.”
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Verify totals
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Press Enter to close batch
To Reprint a Receipt
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Press the purple key just to RIGHT of the alpha key at the top
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Choose “last receipt” or “any receipt”
To do a “Ticket Only” transaction
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Press far LEFT purple key 1x
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Enter Amount
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Enter “Yes” for Ticket Only
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Enter Card # and expiration date
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“Order #” – Press enter to bypass – or put in patient number
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Enter Approval Code
When the machine says you must “Call Center”:
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Callthe number on the back of the card (if present) or
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Call Best Card at 303-482-2773 or Toll-free 877-739-3952 for help obtaining authorization and
entering a “Ticket Only” or “Forced Sale” transaction
If you get a “Card Declined” notification:
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Hand card back to person and ask for another form of payment.
If you have other miscellaneous problems or questions:
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Call Best Card 303.482.2773 or Toll-Free 1.877.739.3952 (highlighted on side of machine –
always call us first!)
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Or call Merchant Support at 1-800.228.0210 (this # is on the side of machine)
