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VeriFone Omni 3200M, Installation Manual

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VeriFone Omni 3200M Installation Manual Download Page 41

4988 Great America Parkway

10 Woodbridge Center Drive

Santa Clara, CA 95054-1200 USA

Woodbridge, NJ 07095 USA

TEL: 408-496-0444

TEL: 1-800-726-3210

FAX: 408-919-1405

FAX: 732-602-5736

NET: www.verifone.hp.com

NET: www.bellsouthwd.com/pos

Omni 3200M

Installation Guide

VeriFone Part Number 19595, Rev. B
© 2000 VeriFone, a division of Hewlett-Packard Company. All rights reserved.

Printed on recycled paper.

Summary of Contents for Omni 3200M

Page 1: ...by Switch to Infinity Data Corp for your processing needs Infinity offers great rates excellent customer support and a wide range of payment processing solutions http www infinitydata com Call Today S...

Page 2: ...Omni 3200M Installation Guide...

Page 3: ...ime and without notice Document Title Omni 3200M Installation Guide VeriFone Part Number 19595 Revision B Copyright 2000 VeriFone a division of Hewlett Packard Company All rights reserved Printed in t...

Page 4: ...e 9 Step 5 Connect the Terminal to a Telephone Line Optional 10 Step 6 Connect Optional Device s 13 Step 7 Connect the Terminal Power Pack 17 Step 8 Install a Paper Roll in the Printer 19 Maintaining...

Page 5: ......

Page 6: ...link with processing institutions running exclusively over the nationwide BellSouth Intelligent Wireless NetworkSM from BellSouth Wireless Data an expert in providing proven wireless data communicati...

Page 7: ...tronic benefits transfer EBT and inventory and process tracking Installing the Omni 3200M Step 1 Select an Indoor Location for the Terminal Select an indoor location for the Omni 3200 wireless termina...

Page 8: ...sture rain or very high humidity Avoid locating the terminal near electrical appliances or other devices that may cause excessive voltage fluctuations or electrical noise such as air conditioners fans...

Page 9: ...immediately with the correct replacement part from VeriFone see Accessories on page 34 Figure 2 Omni 3200M Product Components Follow these four steps to unpack the shipping carton 1 With the carton ri...

Page 10: ...the clear protective strip from the display lens 4 Save the shipping carton and packing material for repacking or moving the terminal in the future Step 3 Examine Terminal Features Before you continu...

Page 11: ...tive lens 24 keys arranged in groups see Figure 3 A 12 key telephone style keypad Eight function keys four to the right of the 12 key keypad and four above the keypad Four ATM style keys to the right...

Page 12: ...and located to the right of the paper roll holder In a later step you will install the antenna onto the threaded connector post on this base Connection Ports on the Back Panel If you turn the termina...

Page 13: ...r telephone wall jack Ports for Attaching Optional Peripherals There are two RJ45 type modular jacks serial ports for connecting optional peripheral devices The first serial port is identified by an R...

Page 14: ...tom of the antenna onto the threaded connector post of the antenna base Carefully insert the male connector pin that is inside the antenna into the gold colored female receptacle in the center of the...

Page 15: ...one of two ways direct the preferred method or pass through Direct connection The telephone line cord runs from the Telco port directly to a RJ11 type telephone company wall jack With a direct connec...

Page 16: ...terminal The Telco port is identified by the icon shown to the right 2 Insert the connector on the other end of the telephone line cord into a RJ11 type telephone company wall jack If you do not have...

Page 17: ...on the other end of the telephone line cord into the empty RJ11 type modular jack located on the telephone base unit Figure 8 Pass Through Telephone Line Connection Caution If you use an optional pass...

Page 18: ...he user documentation supplied with the device Warning Before you connect a peripheral device to the Omni 3200M be sure the terminal is not connected to a power source If necessary remove the power ca...

Page 19: ...000 Connection Connect a CR 600 Check Reader Warning Check readers may require a separate power source Before you connect a check reader or a similar device to the Omni 3200M terminal be sure the devi...

Page 20: ...minal Figure 11 CR 600 Check Reader Connection When you complete the next step of this installation procedure Step 7 Connect the Terminal Power Pack you may then also connect the CR 600 check reader t...

Page 21: ...PIN Pad serial port on the back panel of the terminal Figure 12 SC 4xx SC 5xx and PINpad 501 Connection Connect a Bar Code Wand To connect a bar code wand insert the RJ45 type plug on the end of the c...

Page 22: ...minal To insert the end of the connector into the power port align the connector so the plastic locking part that projects from the connector is pointing upward When the connector is in position twist...

Page 23: ...r electrical surges Figure 14 Omni 3200M Power Pack Connection When you connect the power the Omni 3200M display screen and the green LED at the top left corner of the terminal light up The LED should...

Page 24: ...uire a receipt or record you must install a roll of paper in the printer This procedure is described below The Omni 3200M printer uses single ply thermal sensitive roll paper that is 58 millimeters 2...

Page 25: ...al on a flat surface and facing toward you remove the paper roll cover from the top of the terminal by lifting up on the back of the cover The two ridges on each side of the black plastic cover show y...

Page 26: ...er so that the paper rests on top of the cover Note The integrated printer has a paper feed release lever that lets you manually adjust the position of the paper you have loaded into the printer see F...

Page 27: ...utton to advance the paper roll a few centimeters inches and then tear off the printout using the serrated metal tear strip Congratulations Your Omni 3200M wireless payment terminal and any optional p...

Page 28: ...Do not attempt to pull paper out from the back of the printer This could damage the paper feed mechanism 5 Remove any dirt dust or scraps of paper that may be adhering to or lodged in the printer par...

Page 29: ...test solves the problem contact your local VeriFone distributor to obtain a replacement power pack 4 If you are unable to solve the problem with the display contact your local VeriFone distributor or...

Page 30: ...see Performing a Power On Printer Test on page 21 4 If the problem persists contact your VeriFone distributor or service provider Printer Paper is Jammed in the Feed Mechanism 1 Remove the paper roll...

Page 31: ...pad instead of the card reader If the manual transaction works the problem may be a defective card reader Contact your VeriFone distributor or service provider 4 If the manual transaction does not wor...

Page 32: ...rks contact your VeriFone distributor or service provider for assistance Serial Port Does Not Work 1 Check that the device connected to the RS232 or Bar Code PIN Pad serial port on the back panel of t...

Page 33: ...If the other telephone works have the defective telephone repaired or replaced 3 If you are using a direct connection check the telephone line using another Omni 3200M terminal If the telephone connec...

Page 34: ...for assistance To return a terminal for service follow these steps 1 First obtain the following information from the three printed labels that are affixed to the bottom of each Omni 3200M terminal se...

Page 35: ...nd provide the shipping address where the repaired or replacement unit will be returned 4 Be sure to keep records of the following items VeriFone Serial Number Product ID and the MAN and MSN numbers t...

Page 36: ...04 F Storage temperature 18 to 66 C 0 to 150 F Relative humidity 15 to 95 no condensation Dimensions Height 75 mm 2 95 inches Width 148 mm 5 8 inches Depth 294 mm 11 6 inches Weight Terminal unit weig...

Page 37: ...off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment...

Page 38: ...vice No repairs may be performed by the user If trouble is experienced with this equipment contact your VeriFone representative or service provider Or call the VeriFone Service and Support Group at 1...

Page 39: ...documentation are listed below When ordering please refer to the VeriFone Part Number in the left hand column Download Cables 05651 xx MOD10 MOD10 terminal to terminal 26263 xx 02xxx MOD10 PC DB25F te...

Page 40: ...A Thermal Printer Paper CRM0039 High grade thermal printer paper 58 mm 2 25 inch width single roll CRM0039 01 High grade thermal printer paper 58 mm 2 25 inch width 30 roll bulk package Paper Roll Sp...

Page 41: ...NJ 07095 USA TEL 408 496 0444 TEL 1 800 726 3210 FAX 408 919 1405 FAX 732 602 5736 NET www verifone hp com NET www bellsouthwd com pos Omni 3200M Installation Guide VeriFone Part Number 19595 Rev B 20...

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