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7.2 A

NNUAL

M

AINTENANCE

(

ESSENTIAL

)

Perform this maintenance when the 

Filter Maintenance light stays ON

.

HRV 2500 

AND

HR 2.5 

UNITS ONLY

Do the same operations as the Biannual Maintenance (Section 7.1). Then, clean the exterior hood (s).

HEPA 3000, HF 3.0 

AND

HEPA 4000 

UNITS ONLY

Proceed as the Biannual Maintenance (Section 7.1), but instead of replacing the prefilter (point 4), discard the complete HEPA filter 
cartridge (including prefilter). Install a new HEPA filter cartridge (or a new pleated filter cartridge) with a new prefilter on it.

7.3 M

ASTER

R

ESET

(C34 / CMR C

ONTROLS

)

Use the master reset only if you replace the filters before the annual maintenance indicator is on. By inserting a small rod (eg: paper clip
end) during 5 seconds and more into the reset filter hole of the wall control, a master reset will be done and both biannual and annual
maintenance filter are reset.

C34 / CMR Control: If the wall control is in ”Off” position, “Fresh air” light indicator will flash for 1 second.

If the wall control is in ”Normal” or “Boost” position, the unit motor, the “Fresh air” light indicator and speed light 
indicator (“Normal” or “Boost”) will turn off for 3 seconds.

If the wall control is in ”Recirculation” position, the “Recirculation” light indicator and the unit motor will turn off 

7. MAINTENANCE 

(CONT’D)

8. PARTS ORDERING CHART

*The HEPA filter is factory installed in HEPA 3000, HF 3.0 and HEPA 4000 units. However, when it will be time to be replaced, a pleated 

filter or a foam filter can be purchased, but the filtration efficiency will not be the same as a HEPA filter.

1

Item 6 is optional.

2  

C34 is the wall control for HRV 2500, HEPA 3000 and HEPA 4000 units only.

3

CMR is the wall control for HV 2.5 and HF 3.0 units only.

All listed parts are available where you have bought your unit.
NOTE: Please note that parts not listed are not available; those parts require assembly knowledge that only manufacturer can garantee.

#   Description

Part

HRV 2500  HEPA 3000 

HEPA 4000

Number

HR 2.5        HF 3.0

1   Prefilter Kit (2)

05123

-

1

1

2   HEPA Filter Kit

04803

1* 

1

1

3   Pleated MERV 12 Filter Kit*

04804

1*

1*

1*

4   Washable Foam Filter MERV 8

04852

1

1*

1*

5A  Core Filter Kit (2)

05120

1

1

-

5B  Core Filter Kit (2)

05689

-

-

1

6   Single Exterior Hood Kit

1

13940

1

1

1

7A  Wall Control C34

2

04391

1

1

1

7B  Wall Control CMR

3

04864

1

1

-

If the problem is still not solved, call your installer or the nearest approved Service Center.

Also, you can reach the Customer Service Department at one of the following telephone numbers:

Exclusively for models HRV 2500, HEPA 3000 and HEPA 4000:

Exclusively for models HR 2.5 and HF 3.0:

1 800 567-3855.

1 866 737-7770.

PROBLEMS

SOLUTIONS

• Check breaker or fuse in main distribution panel.

1.Unit does not start at Normal

• Check there is 120V at the electrical outlet.

or Boost position.

• Make sure the unit main switch is properly set in Normal or Boost position.
• Disconnect control wire from the unit, then make sure the unit main switch is 

properly set in Normal or Boost position.

2. Unit does not run at Normal

• Disconnect control wire from the unit. Then, if the unit runs at Normal speed,

speed, but runs at Boost.

chech control wiring and wall control connections.

3. Unit is not operating as per

• Check if the unit main switch is in “Normal/Remote” position.

the selected mode.

• Check wall control wiring.

4. Wall control indicators do not work

• Check wall control wiring.

properly or not at all.

5. One or two light indicators 

• Check if the unit main switch is in “Normal/Remote” position.

are flashing every second.

• Check wall control wiring.

9. TROUBLESHOOTING

- 20 -

Summary of Contents for HEPA 3000

Page 1: ...OMEOWNER HOMEOWNER USE AND CARE INFORMATION ON PAGES 18 TO 20 READ AND SAVE THESE INSTRUCTIONS 04313 rev F M O D E L S VB0064 HEPA 3000 HF 3 0 HEPA 4000 HRV 2500 HR 2 5 Patents pending NOTES 1 HRV 250...

Page 2: ...et 4 Installation must be done in accordance with all applicable codes and standards including fire rated construction codes and standards 5 This unit is not designed to provide combustion and or dilu...

Page 3: ...HANG THE UNIT 11 5 3 PLANNING OF THE DUCTWORK 12 5 4 INSTALLING NON INSULATED DUCTS AND REGISTERS 12 5 4 1 STAND ALONE SYSTEM 12 13 5 4 2 CENTRAL DRAW POINT 13 14 5 4 3 RETURN TO RETURN 14 5 5 INSTALL...

Page 4: ...Fresh filtered air is supplied by the register located in the lowest liveable level See figure at right 1 1 2 CENTRAL DRAW POINT CONNECTION TO A FORCED AIR SYSTEM VH0040 ALL UNITS For this type of ins...

Page 5: ...RRISBURG SACRAMENTO DENVER TOPEKA DETROI T INDIANAPOLIS SANTA FE SPRINGFIELD OKLAHOMA CITY PHOENI X COLUMBUS NASHVILLE ATLANTA BATON ROUGE AUSTIN COLUMBI A RALEIG H WASHINGTON HARTFORD BOSTON REN O HE...

Page 6: ...of the forced air unit To avoid cross contamination and achieve the highest efficiencies the forced air system blower must always be ON See figure below NOTE Home with multiple forced air systems shou...

Page 7: ...g the minimum clearance needed to open the door completely 22 5 15 75 572 mm 400 mm VD0117 VD0116 22 559 mm NOTE A minimum of 8 203 mm clearance from any obstruction on top of the unit is required for...

Page 8: ...ction installation only to cut ductwork Aluminum duct tape for plenum connection installation only Jig saw Caulking gun and caulking For HRV 2500 and HR 2 5 units the installation kit is 15273 For HEP...

Page 9: ...s the other end of the cable through the wall Reinstall the cover plate Using wall anchors and provided screws mount the wall control on the wall See illustrations below 1 Wall anchors 4 Control 1 Out...

Page 10: ...d front plate of the unit at this time they need to be removed for preparing the unit to be hung 2 When using the wall control the main switch on the unit must always be positioned to NORMAL REMOTE 6...

Page 11: ...ORTS ON THE UNIT Mount the 8 oval ports and the 5 to 6 oval ports on the top of the unit using the screws provided in the hardware box 4 screws 8 x 3 4 long per port See figure beside NOTE All ports o...

Page 12: ...e air circulation Keep in mind that the filtered air register must be located as far as possible from the stale air register If desired you can install another register sold separately Install the reg...

Page 13: ...ystem described in point 5 4 1 Fresh Filtered air ductwork Return side connection HRV 2500 AND HR 2 5 UNITS ONLY Locate the opening for fresh filtered air ductwork on the forced air unit at a minimum...

Page 14: ...1 1 3 AND 1 2 2 Fresh Filtered air ductwork Return side connection Same as for Central Draw Point described in point 5 4 2 Stale air ductwork Return side connection ALL UNITS Locate the stale air duc...

Page 15: ...the vapor barrier over the insulation 4 Apply duct tape gently to the joint in order to make an airtight seal See figures below Identify each insulated duct For fresh air from outside duct use the blu...

Page 16: ...exterior hood must be installed at a minimum distance of 18 inches 457 mm from the ground See illustration beside 5 6 3 CONNECTING TANDEM TRANSITION TO THE DUAL EXTERIOR HOOD 1 Using a jig saw cut a 6...

Page 17: ...the 2 plastic drain fittings 1 using the gaskets 2 and nuts 3 as shown Close the door VO0027 27 686 mm 7 178 mm 3 Cut 2 sections of plastic tubing one 7 178 mm long and one 27 686 mm long and attach...

Page 18: ...from a wood stove through out the house or the fresh air from a cooling system 6 CONTROLS OFF UNIT IS OFF AND DOOR IS UNLOCKED NORMAL REMOTE UNIT IS OPERATING ON NORMAL SPEED THIS IS THE RIGHT POSITI...

Page 19: ...cuum to remove most of the dust Let it soak in a solution of warm water and mild soap Rinse thoroughly and let dry before reinstalling it 5 Clean the inside walls of the unit with a clean damp cloth t...

Page 20: ...control for HV 2 5 and HF 3 0 units only All listed parts are available where you have bought your unit NOTE Please note that parts not listed are not available those parts require assembly knowledge...

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