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24

9. TROUBLESHOOTING 

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CONT

D

)

P

ROBLEMS

P

OSSIBLE

 

CAUSES

Y

OU

 

SOULD

 

TRY

 

THIS

8 B

The LED flashes RED as 
soon as the unit is set to 
low speed.

• 

The J11 connector may be 
misconnected or there may be a bad 
contact.

•  Check J11 wires connection.

The exhaust motor does 
not run at all (not even 
a pulse when hitting the 
button) and LED flashes 
RED after 20 seconds.

• 

The J5 connector may be 
misconnected.

• 

The JU1 jumper may be 
mispositioned.

•  The PCB may be defective.

•  The motor may be defective.

•  Check J5 wires connection. 

•  Check that JU1 jumper is positioned in H (pins 1-2).

• Invert J4 and J5 connectors. If the issue is now with the 

supply motor, replace PCB. If the issue remains with the 
exhaust motor, replace motor.

•  Replace exhaust motor.

The exhaust motor is 
running at a wrong speed 
and LED flashes RED after 
20 seconds.

• 

The J17 connector may be 
misconnected.

• 

The JU1 jumper may be 
mispositioned.

•  The PCB may be defective.

•  The motor may be defective.

•  Check J17 wires connection.

•  Check that JU1 jumper is positioned in H (pins 1-2).

•  Invert J17 and J15 connectors. If the issue is now with the 

supply motor, replace PCB. If the issue remains with the 
exhaust motor, replace motor.

•  Replace exhaust motor.

The supply motor does 
not run at all (not even 
a pulse when hitting the 
button) and LED flashes 
RED after 20 seconds.

• 

The J4 connector may be 
misconnected or there may be a bad 
contact.

• 

The JU1 jumper may be 
mispositioned.

•  The PCB may be defective.

•  The motor may be defective.

•  Check J4 wires connection.

•  Check that JU1 jumper is positioned in H (pins 1-2).

• Invert J4 and J5 connectors. If the issue is now with the 

exhaust motor, replace PCB. If the issue remains with the 
supply motor, replace motor.

•  Replace supply motor.

The supply motor is 
running at a wrong speed 
and LED flashes RED after 
20 seconds.

• 

The J15 connector may be 
misconnected.

• 

The JU1 jumper may be 
mispositioned.

•  The PCB may be defective.

•  The motor may be defective.

•  Check J15 wires connection.

•  Check that JU1 jumper is positioned in H (pins 1-2).

•  Invert J17 and J15 connectors. If the issue is now with the 

exhaust motor, replace PCB. If the issue remains with the 
supply motor, replace motor.

•  Replace supply motor.

Table 8 B only applies for AVS E15 ECM HRV, AVS E15 ECM ERV, 90H-V ECM HRV and 90H-V ECM ERV units.  
For all of the aforementionned units having a RED flashing LED, follow these few steps before proceeding to troubleshooting:
• 

Unplug the unit.

• 

Unplug the green control terminal connector.

• 

Remove the unit door in order to see the motors, making sure that there is no risk of injury.

• 

Plug unit back and wait until the booting sequence is completed. 

• 

Press the integrated control push-button, and observe the LED and motors.

• 

Proceed to troubleshooting.

Summary of Contents for 60H-V+

Page 1: ...V These products earned the ENERGY STAR by meeting strict energy efficiency guidelines set by Natural Resources Canada and the US EPA They meet ENERGY STAR requirements only when used in Canada 21781...

Page 2: ...prong Do not use an extension cord 8 Do not install in a cooking area or connect directly to any appliances 9 Do not use to exhaust hazardous or explosive materials and vapors 10 When performing inst...

Page 3: ...IT 10 3 8 INSTALLING TWO EXTERIOR HOODS 11 3 9 CONNECTING THE DRAIN 11 4 CONTROLS 12 15 4 1 UNITS BOOTING SEQUENCE 12 4 2 INTEGRATED CONTROL 12 4 3 SPEED AND DEFROST SETTINGS FOR AVS E15 ECM ERV AVS E...

Page 4: ...MIN NORMAL DEFROST CYCLE MIN EXTENDED DEFROST CYCLE MIN C F DEFROSTING OPERATION BETWEEN EACH DEFROST DEFROSTING OPERATION BETWEEN EACH DEFROST DEFROSTING OPERATION BETWEEN EACH DEFROST DEFROSTING OP...

Page 5: ...one level require at least one exhaust register at the highest level See figure at right 2 2 CENTRAL DRAW POINT CONNECTION TO A FORCED AIR SYSTEM Stale air coming from the registers located at the hig...

Page 6: ...H V ECM HRV units have one front door and one back door while the AVS E15 HRV AVS E10 HRV 90H V and the 60H V units only have one door For these last models the unit door can be relocated on the back...

Page 7: ...onnect these registers to a main duct which will connect to the unit high speed performance value of 140 cfm What size of duct should I use for the main exhaust duct and for both end branches leading...

Page 8: ...gas furnace a gas water heater or a fireplace 3 6 2 CENTRAL DRAW POINT SYSTEM AS ILLUSTRATED IN SECTION 2 2 Stale air exhaust ductwork Same as for Fully Ducted System described on point 3 6 1 Fresh ai...

Page 9: ...on the furnace blower must be in operation when the unit is in operation VJ0063 A B METAL DUCT A B NOT LESS THAN 10 3 1 M MINIMUM 18 0 5 M B A VJ0064 MINIMUM 3 0 9 M A B NOT LESS THAN 10 3 1 M Stale a...

Page 10: ...the insulation over the joint and tuck in between the inner and outer rings of the double collar 4 Pull down the vapor barrier shaded part in illustrations below over the outer ring to cover it comple...

Page 11: ...r it is recommended for climates where the outdoor temperature typically remains below 25 C 13 F over a 24 hour period for several days in a row combined with an indoor humidity of 40 or higher VO0258...

Page 12: ...uence the integrated control LED will light GREEN unit set in normal defrost or amber unit set in extended defrost for 3 seconds and then will shut off for 2 seconds After that the LED will light RED...

Page 13: ...tegrated control is in CFM setup mode HIGH speed Every 3 seconds the LED will blink RED the number of times corresponding to the chosen speed range See table below NOTE Anytime in setting process if t...

Page 14: ...tribution panel Use the terminal connector included in the installation kit to perform the electrical connection for main and optional wall controls Check if all wires are correctly inserted in their...

Page 15: ...the terminals of the furnace interlock standard wiring Only use the low voltage class 2 circuit of the furnace blower control For a furnace connected to a cooling system On some older thermostats ene...

Page 16: ...L listed CSA Certified line fuse 3A 3AG Type 2 If any of the original wire as supplied must be replaced use the same equivalent wire 3 Field wiring must comply with applicable codes ordinances and reg...

Page 17: ...ptional see notes 3 4 VE0086A Critical characteristic JU1 1 2 3 MED HI 3 2 1 HI MED JU1 FAN MOTORS SPEED SELECTION NOTES 1 Use specified UL listed CSA Certified line fuse 3A 3AG Type 2 If any of the o...

Page 18: ...otor J5 1 J5 3 J7 2 J7 1 J4 1 J4 3 J6 2 J6 1 K1 K3 K2 J9 1 J9 2 J9 3 J4 2 J9 4 Exhaust fan motor capacitor Supply fan motor capacitor J8 1 J8 2 J8 4 J8 5 K4 J12 2 J12 1 A1 Damper motor J3 2 J3 1 J2 2...

Page 19: ...ation at right Be sure to connect the tubes to their appropriate high low fittings If the gauge drops below zero reverse the tubing connections 4 Note the CFM value from balancing chart on unit 5 Repe...

Page 20: ...207 18207 18207 18207 18207 18207 18207 3 EXHAUST DAMPER SPRING 1 18221 18221 18221 18221 18221 18221 18221 18221 4 MOTOR ASSEMBLY 2 18198 18198 18197 18197 18198 18198 18197 18197 5 BALANCING TOOL 2...

Page 21: ...he wires are correctly connected Inspect every wire and replace any damaged ones If wires are hidden into walls test the control using a shorter wire 2 There is no outside temperature displayed on Alt...

Page 22: ...ED LED At power up LED lights up in RED and there is a clicking sound coming from electrical compartment but damper does not move Ice or other things hindering the damper movement J12 unconnected or b...

Page 23: ...otor capacitor may be defective Tranformer wire s bad connection The transformer or the PCB may be defective Plug exhaust motor to J4 connector and supply motor to J5 connector If supply motor works b...

Page 24: ...g the button and LED flashes RED after 20 seconds The J4 connector may be misconnected or there may be a bad contact The JU1 jumper may be mispositioned The PCB may be defective The motor may be defec...

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