www.velocitydetection.com Doc: GLT-311-7-1 Issue: 001 Date: 28/10/2020
VDOT-U5015 Explosion Proof Smoke Detector
The detector is not designed to be repaired in the field. If it is
determined that the problem is caused by an electronic defect, the
device must be returned to the factory for repair. The sensor module
is field replaceable in case of dirtiness, damage, or failures incurred in
the field.
Prior to returning devices, contact the Velocity Detection office so
that a Return Material Authorization (RMA) number can be assigned.
A written statement describing the malfunction must accompany
the returned device or component to assist and expedite finding the
root cause of the failure.
Pack the unit properly. Always use sufficient packing material. Where
applicable, use an antistatic bag as protection from electrostatic
discharge.
NOTE
Velocity Detection reserves the right to apply a service charge for
repairing returned product damaged as a result of improper
packaging.
Return all equipment via transportation prepaid to the factory in the
United Kingdom
