E
rror
C
ause
R
emoval
C
urrent signal
greater than
22
m
A
or less than
3
.
6
m
A
O
scillator in the
sensor defective
E
xchange the instrument or send it in
for repair
D
epending on the failure reason and measures taken
,
the steps
described in chapter
"
S
et up
"
must be carried out again
,
if necessary
.
H
owever
,
should these measures not be successful
,
call the
VEGA
service hotline in urgent cases under the phone no
.
+
49 1805 858550
.
T
he hotline is available to you
7
days a week round
-
the
-
clock
.
S
ince
we o
ff
er this service world
-
wide
,
the support is only available in the
E
nglish language
.
T
he service is free of charge
,
only the standard
telephone costs will be charged
.
9
.
5
E
xchanging the electronics module
I
f the electronics module is defective
,
it can be replaced by the user
.
I
n
E
x applications only one instrument and one electronics module with
respective
E
x approval may be used
.
I
f there is no electronics module available on site
,
the electronics
module can be ordered via the agent serving you
.
T
he electronics
modules are adapted to the respective sensor and di
ff
er in the signal
output or the voltage supply
.
T
he new electronics module must be loaded with the default settings
of the sensor
.
T
hese are the options
:
l
I
n the factory
l
O
r on site by the user
I
n both cases
,
the serial number of the sensor is needed
.
T
he serial
numbers are stated on the type label of the instrument
,
inside the
housing as well as on the delivery note
.
W
hen loading on site
,
fi
rst of all the order data must be downloaded
from the
I
nternet
(
see operating instructions manual
"
O
scillator
"
).
9
.
6
S
oftware update
T
he following components are required to update the sensor software
:
l
S
ensor
l
V
oltage supply
l
I
nterface adapter
VEGACONNECT
4
l
PC
with
PACT
ware
R
eaction after fault rec
-
ti
fi
cation
24
hour service hotline
VEGAPULS
62
•
4
…
20
m
A
/
HART
two
-
wire
51
9
D
iagnosis and service
36503
-
EN
-
100607