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5

Troubleshooting Guide

HydrX Quick Help - ATG Control

Section 5 - HydrX System Alarm Troubleshooting

Section 5 - HydrX System Alarm Troubleshooting

HYDRX SYSTEM MAINTENANCE ALERTS

FCC Display

Message

TLS-450PLUS 

Status Message

Cause

Action

Status: Drain

User programmed custom 

alarm, i.e., "HydrX Service"

HydrX water collection tank 

full

Drain tank (refer to Manual 577014-474).

HydrX "Tank Volume" set to 0

Set proper Tank Volume, Refer to page 5 

of this manual.

Status: Filter

User programmed custom 

alarm, i.e., "HydrX Service"

HydrX filter at end of life 

(EOL)

Run ‘Fill Cycle’, if alarm persists, move to 

next action step. 

Replace filters (refer to Manual 577014-

473).

Filter EOL% settings (page 7) can be low

-

ered to continue operation; however, a 

system operating with filters below 5% life 

will quickly produce subsequent filter 

alarms due to filter loading characteristics.

Status: Comm

User programmed custom 

alarm, i.e., "HydrX Service"

Persistent communications 

errors between HydrX and 

ATG

Check serial cable connection.

Check ATG serial settings.

Test serial cable continuity.

HydrX Mag Probe or 
Pressure Sensor out

Check ATG for probe or sensor out alarm.

Check wiring on HydrX probe or pressure 

sensor.

Replace HydrX Mag Probe or Pressure 

Sensor as outlined in manual 577014-469 

or 577014-470 respectively.

Status: Pressure 

Fault

Pressure Fault

Insufficient Pressure

Check that pressure for New Filter Cycle 

is at least15 psi.

Ensure current filter life% is above EOL% 

set by user.

Run ‘Fill Cycle’. After running ‘Fill Cycle’ 

check ‘Filter Life’ on FCC controller.

Verify line HydrX is assigned to is enabled 

and not in alarm.

If P or PO inlet is negative, verify inlet and 

outlet valves are wired correctly.

Check STP pressure at HydrX adapter 

port.

Follow Pressure fault advanced trouble

-

shooting guide on page 10 of this manual.

Summary of Contents for HydrX

Page 1: ...in this manual Service Technician Certification Previously known as Level 2 3 Contractors holding valid Technician Certifications are approved to perform installation checkout startup programming and...

Page 2: ...ftware To avoid electric shock do not touch any wiring terminals inside the FCC while performing this procedure 1 If you have a FCC upgrade thumb drive with the software upgrade already on it go to St...

Page 3: ...w code and user interfaces are downloaded to the FCC Remove the thumb drive and close and secure the FCC cover Section 4 FCC Clock Setup To set the FCC internal clock on initial startup follow the ste...

Page 4: ...Menu button to return to the System Mode Top Page Screen see Figure 7 then touch the Run button on that page return to the FCC Home screen YYYY MM DD HH MM SS 01 20 01 09 37 9 AC SAVE M a i n M e n u...

Page 5: ...t filter alarms due to filter loading characteristics Status Comm User programmed custom alarm i e HydrX Service Persistent communications errors between HydrX and ATG Check serial cable connection Ch...

Page 6: ...are seated properly in the bottom of each filter compartment The opening on the bottom of each filter is keyed to the bottom of each filter compartment You may need to rotate the filter to Status Vacu...

Page 7: ...nspect the drain valve to ensure it is not stuck open TROUBLESHOOTING TIPS Accessing FCC Manual Control 1 Go to the Self Diag screen on the FCC as follows a Touch and hold the upper left corner of the...

Page 8: ...1 Enter the FCC Self Diag screen see Figure 11 by following the steps in Accessing FCC Manual Control above 2 At the D_OUT buttons on the IN OUT screen see Figure 13 touch 0 and 2 If the pressure is s...

Page 9: ...have been followed a If no leaks are visually present and the system cannot hold vacuum during idle periods the following steps can be followed Run a Fill or New Filter cycle Setting Fill Time to 3 mi...

Page 10: ...e and run a Fill or New Filter cycle If all of the previous steps have been taken contact Veeder Root Technical Support for further instructions Comm Fault 1 The comm parameters for the FCC are 9600 o...

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