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6

Troubleshooting Guide

HydrX Quick Help - ATG Control

Section 5 - HydrX System Alarm Troubleshooting

GENERAL TROUBLESHOOTING

1. Ensure that the STP pump circuit breaker is turned On.
2. Ensure that the handle on STP Adapter ball valve is pointing in the correct direction of flow. You can verify this by the 

curved arrow on the handle. The arrow should be pointing to the pump port and the port that the HydrX hose is connected 

to.

3. Ensure that there are no alarms on the ATG that could possibly prevent the pump from turning on (i.e. DPLLD Gross Line 

Fail or Pump Shutdown Alarm).

4. Look in the Diesel STP Sump for any signs of visible leaks around the filter caps and hose connections and ensure that 

flaretite seals were connected on each hose connections.

5. Check the HydrX Filter Performance screen on the FCC to ensure that the filters are not clogged. If there is a large 

discrepancy between Initial and Last Pressure, the HydrX filters could be clogged.

6. Close the STP Adapter ball valve and remove both filters. Make sure that the plastic wrapping was removed from the 

outside of each filter and then ensure that both filters are seated properly in the bottom of each filter compartment. The 

opening on the bottom of each filter is keyed to the bottom of each filter compartment. You may need to rotate the filter to 

Status: Vacuum 

Fault

Vacuum Fault

Insufficient Vacuum

For New Filter Cycle check that vacuum is 

-

1.25 psi.

For New Filter Cycle check that vacuum is 

-

10 psi.

For Filter Cycle check that vacuum is 

-

1.25 psi.

For Filter Cycle check that vacuum is 

-

13 psi.

Run ‘Fill Cycle’. After running ‘Fill Cycle’ 

check ‘Filter Life’ on FCC controller.

Verify line to which HydrX is assigned is 

enabled and not in alarm.

If P or PO outlet pressure is positive, verify 

inlet and outlet valves are wired correctly.

Verify that HydrX siphon cartridge screen 

is not clogged (ref. manual 577014-478).

Check STP pressure at HydrX adapter 

port.

Vacuum Leak

Run ‘Fill Cycle’. After running Fill Cycle, 

vacuum level should hold below -0.75 psi.

Check drain valve seated.

Check for loose hose connections.

Check filter cover o-rings.

Follow advanced vacuum fault trouble

-

shooting guide on page 10 of this manual.

HydrX Probe Out
(TLS-450PLUS)

FC Mag probe inoperative

Replace FC mag probe (refer to Manual 

577014-469).

HydrX Sensor Out
(TLS-450PLUS)

FC Pressure sensor inopera

-

tive

Replace FC pressure sensor (refer to Man

-

ual 577014-470).

FCC Display

Message

TLS-450PLUS 

Status Message

Cause

Action

Summary of Contents for HydrX

Page 1: ...in this manual Service Technician Certification Previously known as Level 2 3 Contractors holding valid Technician Certifications are approved to perform installation checkout startup programming and...

Page 2: ...ftware To avoid electric shock do not touch any wiring terminals inside the FCC while performing this procedure 1 If you have a FCC upgrade thumb drive with the software upgrade already on it go to St...

Page 3: ...w code and user interfaces are downloaded to the FCC Remove the thumb drive and close and secure the FCC cover Section 4 FCC Clock Setup To set the FCC internal clock on initial startup follow the ste...

Page 4: ...Menu button to return to the System Mode Top Page Screen see Figure 7 then touch the Run button on that page return to the FCC Home screen YYYY MM DD HH MM SS 01 20 01 09 37 9 AC SAVE M a i n M e n u...

Page 5: ...t filter alarms due to filter loading characteristics Status Comm User programmed custom alarm i e HydrX Service Persistent communications errors between HydrX and ATG Check serial cable connection Ch...

Page 6: ...are seated properly in the bottom of each filter compartment The opening on the bottom of each filter is keyed to the bottom of each filter compartment You may need to rotate the filter to Status Vacu...

Page 7: ...nspect the drain valve to ensure it is not stuck open TROUBLESHOOTING TIPS Accessing FCC Manual Control 1 Go to the Self Diag screen on the FCC as follows a Touch and hold the upper left corner of the...

Page 8: ...1 Enter the FCC Self Diag screen see Figure 11 by following the steps in Accessing FCC Manual Control above 2 At the D_OUT buttons on the IN OUT screen see Figure 13 touch 0 and 2 If the pressure is s...

Page 9: ...have been followed a If no leaks are visually present and the system cannot hold vacuum during idle periods the following steps can be followed Run a Fill or New Filter cycle Setting Fill Time to 3 mi...

Page 10: ...e and run a Fill or New Filter cycle If all of the previous steps have been taken contact Veeder Root Technical Support for further instructions Comm Fault 1 The comm parameters for the FCC are 9600 o...

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