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9

Troubleshooting Guide

HydrX Quick Help - ATG Control

Section 5 - HydrX System Alarm Troubleshooting

Vacuum Fault Actions

The HydrX system requires a minimum vacuum level of -1.25 psi on its pressure sensor for startup with new filters. If at least 
-1.25 psi cannot be generated the following steps can be taken.
1. Enter the FCC Self Diag. screen by following the steps in “Accessing FCC Manual Control” above.
2. Turn on the STP and Outlet Valve (Touch 0 and 1 on the IN OUT screen). Observe the Pressure reading in the Fuel 

Conditioner tab on the TLS-4xx HydrX Overview>Fuel Conditioner screen (see Figure 14).

3. If the vacuum level cannot reach at least -1.25 psi, de-energize the devices and verify general troubleshooting steps have 

been followed before continuing.

4. Excessive Vacuum. If at system startup, the HydrX pressure sensor is reading more than -10 psi vacuum, an alarm will be 

generated. This is generally due to a blockage in or damage to the WID. 

Tag, lockout power to the STP.

- Close the STP Adapter ball valve.
- Remove the (3) 1/4" bolts securing the WID to the guide tube and raise the WID so the tubing is visible. Once damage 

such as kinked tubing or excessive debris is corrected, repeat step 1 after power is restored to check vacuum levels.

5. Vacuum Loss during Idle Periods. 30 minutes after each HydrX cycle, a leak check is performed on the fuel conditioner 

housing. Under normal circumstances the housing will hold a vacuum of around -1.5 psi during idle periods. If after 30 

minutes from the last HydrX cycle the vacuum in the housing is between -0.75 and 0 psi, an alarm will be generated. This 

indicates that there is a small leak in the system. At system startup verify that the general troubleshooting steps have been 

followed.
a. If no leaks are visually present and the system cannot hold vacuum during idle periods the following steps can be 

followed
- Run a Fill or New Filter cycle. Setting ‘Fill Time’ to 3 minutes allows for quicker troubleshooting.
- After running a complete Fill or New Filter Cycle, the clear tubing on the WID should be filled with fuel. Any presence 

of bubbles or air cavities indicate a leak in the WID. This can be checked at the end of the cycle.

Tag, lockout power to the STP.

- Close the STP Adapter ball valve. Visually inspect tubing by removing the (3) 1/4" bolts securing the WID to the 

guide tube and raising the WID so the tubing is visible. If any significant air leaks are present, contact technical 

support for further action.

b. Uneven or obstructed valve sealing surfaces can also cause slow leaks in the system that will cause it to fail the idle 

leak check.

Tag, lockout power to the STP.

- Close the STP Adapter ball valve and ensure that FC Outlet Valve (round body) was not accidentally loosened during 

installation. Loosen valve coil nut and snug valve body by turning the knurled valve body clockwise.

- If the valve body was loose, tighten the coil nut and re-enable the system by unlocking the STP breaker, opening the 

pump adapter ball valve and running a fill or new filter cycle. If the outlet valve body was tight, continue with the 

following steps.

c. Debris accumulated in the valve seats can also cause slow vacuum loss. This generally applies to systems that have 

been in service for an extended period of time, however, this can be an issue with highly contaminated retrofit sites or 

construction debris in new installations.

Tag, lockout power to the STP.

- Close the STP Adapter ball valve.
- Remove the Siphon Cartridge from the HydrX manifold and inspect the screen. If heavy debris is present on this 

screen and siphon cavity, the Inlet Valve sealing surfaces may also contain similar debris. 

Summary of Contents for HydrX

Page 1: ...in this manual Service Technician Certification Previously known as Level 2 3 Contractors holding valid Technician Certifications are approved to perform installation checkout startup programming and...

Page 2: ...ftware To avoid electric shock do not touch any wiring terminals inside the FCC while performing this procedure 1 If you have a FCC upgrade thumb drive with the software upgrade already on it go to St...

Page 3: ...w code and user interfaces are downloaded to the FCC Remove the thumb drive and close and secure the FCC cover Section 4 FCC Clock Setup To set the FCC internal clock on initial startup follow the ste...

Page 4: ...Menu button to return to the System Mode Top Page Screen see Figure 7 then touch the Run button on that page return to the FCC Home screen YYYY MM DD HH MM SS 01 20 01 09 37 9 AC SAVE M a i n M e n u...

Page 5: ...t filter alarms due to filter loading characteristics Status Comm User programmed custom alarm i e HydrX Service Persistent communications errors between HydrX and ATG Check serial cable connection Ch...

Page 6: ...are seated properly in the bottom of each filter compartment The opening on the bottom of each filter is keyed to the bottom of each filter compartment You may need to rotate the filter to Status Vacu...

Page 7: ...nspect the drain valve to ensure it is not stuck open TROUBLESHOOTING TIPS Accessing FCC Manual Control 1 Go to the Self Diag screen on the FCC as follows a Touch and hold the upper left corner of the...

Page 8: ...1 Enter the FCC Self Diag screen see Figure 11 by following the steps in Accessing FCC Manual Control above 2 At the D_OUT buttons on the IN OUT screen see Figure 13 touch 0 and 2 If the pressure is s...

Page 9: ...have been followed a If no leaks are visually present and the system cannot hold vacuum during idle periods the following steps can be followed Run a Fill or New Filter cycle Setting Fill Time to 3 mi...

Page 10: ...e and run a Fill or New Filter cycle If all of the previous steps have been taken contact Veeder Root Technical Support for further instructions Comm Fault 1 The comm parameters for the FCC are 9600 o...

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