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Vectron POS MobilePro III User Manual Download Page 87

87

Errors

Possible reasons

Troubleshooting

The POS MobilePro III 
is damaged.

Contact your Vectron 
dealer.

The power supply is 
damaged.

Contact your Vectron 
dealer.

The charging station is 
damaged.

Contact your Vectron 
dealer.

9. 3.  Batter y charging station

Errors

Possible reasons

Troubleshooting

The batter-
ies are not 
charged when 
being inserted 
to the bat-
tery charging 
station.

The Euro plug of the 
power supply is not 
plugged to a volt-
age-carrying outlet.

Plug in the Euro plug.

The power supply plug 
is not put into the 
power connector of 
the battery charging 
station.

Plug in the power supply 
plug.

The battery contacts 
do not contact those 
of the battery charg-
ing station. A warning 
appears in the display 

.

Put the battery into the 
battery charging station 
so that the charging 
contacts touch each other. 
Clean the charging 
contacts as described in 
chapter 8.1.3 “Cleaning 
the contacts” on page 
81.

Summary of Contents for POS MobilePro III

Page 1: ...POS MobilePro III VECTRON SYSTEMS User manual...

Page 2: ......

Page 3: ...s AG Vectron Systems AG Willy Brandt Weg 41 www vectron systems com Vectron Leading in POS Technology Your Vectron dealer Stamp Date 23 02 2017 Subject to error and technical modification Manufacturer...

Page 4: ......

Page 5: ...1 Intended use 17 4 2 POS MobilePro III POS system 18 4 2 1 Front view 18 4 2 2 Brightness sensor 23 4 2 3 Tilt sensor 23 4 2 4 Rear view 24 4 2 5 Battery compartment 25 4 2 6 Signaller 26 4 2 7 Wire...

Page 6: ...ng down POS MobilePro III 52 7 1 3 Hardware reset 53 7 2 Idle mode 54 7 2 1 Switching the Vectron POS MobilePro III to idle mode 54 7 2 2 Activating the Vectron POS MobilePro III from idle mode 54 7 3...

Page 7: ...s Local Area Network 73 7 13 Bluetooth 75 7 14 Print data server 76 8 Service and maintenance 77 8 1 Cleaning 77 8 1 1 Cleaning housing and display 77 8 1 2 Cleaning the keyboard 78 8 1 3 Cleaning the...

Page 8: ...15 9 Leather holster 103 15 10 Belt 104 15 11 Safety strap 104 16 Other Vectron products 105 16 1 Stationary Vectron POS systems 105 16 1 1 Vectron POS Touch 15 POS Touch 15 PCT POS Touch 15 II PCT 1...

Page 9: ...9...

Page 10: ......

Page 11: ...users at any time Always enclose the required documents when forwarding the product to others 1 1 Target group of this user manual End users of the POS MobilePro III 1 2 Dealer support Your Vectron sp...

Page 12: ...installation Dispatch box Optional accesso ries 11050012 Leather holster MobilePro 11050013 Belt MobilePro 11050017 Safety strap Vectron Mo bilePro 10260002 MobilePro III battery charg ing station wi...

Page 13: ...tem POS MobilePro III 2 1 1 Warnings A A SIGNAL WORD a Type and source of danger Consequence of non compliance X X Averting of a danger 2 1 2 Warning symbol Warning symbol Meaning A A Warning symbols...

Page 14: ...ger with medium risk which could result in death or severe injury if it is not avoided A A CAUTION The signal word CAUTION indicates a danger with low risk which could result in minor injuries if it i...

Page 15: ...hey do not pose a potential hazard NOTICE Damage of POS system components caused by excessively high voltages or currents X X Use an earthed socket to which alternating current between 110 and 240 vol...

Page 16: ...otect the programming and program functions by means of passwords X X Your Vectron specialist retailer will support you should you have questions on programming or will program the POS system accordin...

Page 17: ...and iin chapter 5 4 Battery charging station on page 39 Operation of the POS MobilePro III is exclusively allowed with Vectron original accessories or Vectron approved accessories The Vectron Systems...

Page 18: ...o III is shock and waterproof 4 2 1 Front view 1 3 2 4 Fig 1 POS MobilePro III Front view Pos Designation Description 1 Status LEDs on upper edge of the POS system Show the operating status 2 Brightne...

Page 19: ...a input 4 2 1 1 Touch screen example configuration The colour display shows 256 colours with a resolution of 480 x 640 pixels NOTICE a Damage of touch screen caused by unsuitable objects X X Touch the...

Page 20: ...Subgroups of the respectively se lected main group 4 Favourites Selected products can be added to the list of favourites 5 Receipt invoice and GC display The receipt invoice and GC display shows e g...

Page 21: ...4 2 1 2 Keyboard Via the keyboard of the POS MobilePro III you can control POS system functions and enter data i To some keys you can assign individual functions Your Vectron specialist retailer will...

Page 22: ...context you either enter 0 or reduce the select count by one digit 6 Correction or On Off key If the POS MobilePro III is switched off you can start it by shortly press ing this key If the POS MobileP...

Page 23: ...4 2 3 Tilt sensor An integrated tilt sensor recognizes changes of the horizontal position With respective programming the screen will rotate by 180 when tilting the display downwards You can program t...

Page 24: ...r view of the POS MobilePro III Pos Designation Description 1 Battery compartment lid The battery compartment lid closes the housing of the POS MobilePro III waterproof 2 Battery compartment lid locki...

Page 25: ...Smartcard reader 2 Charging con tacts The battery is inserted correctly when the contacts apply here 3 MicroUSB port Port for service purposes 4 MicroSD card reader Here you can insert a MicroSD card...

Page 26: ...OS MobilePro III can give various signals to indicate that the inserted battery weakens and should be exchanged You can configure different optical and acoustic signals During operation you can fade i...

Page 27: ...is in the charging station and the battery is being charged green permanent The POS MobilePro III is in the charging station The battery is charged completely green slowly flash ing The POS MobilePro...

Page 28: ...8 Bluetooth The integrated Bluetooth radio module serves for com munication with peripherals Via this radio connection the POS MobilePro III can contact printers scanners etc The range of this connec...

Page 29: ...ule operators can log in to the POS system and customer cards can be read The transponder module serves for contactless reading and writing of RFID cards when these are approached to the rear of the P...

Page 30: ...o III is in the charging station the inserted battery is being charged 1 2 Fig 6 Charging station top view Pos Designation Description 1 Holder 2 Charging sta tion contacts The inserted battery is cha...

Page 31: ...31 1 Fig 7 Charging station rear view Pos Designation Description 1 Power connection The plug of the power supply Vectron PS80 is plugged to the power connection...

Page 32: ...atteries are optionally available 1 2 Fig 8 Battery charging station front view Pos Designation Description 1 Charging con tacts The battery is charged via the charging contacts 2 Operational readines...

Page 33: ...y is not complete ly charged Battery left in good condition Battery right with restricted capacity Battery left damaged Battery left communication error Clean the charging contacts at the battery char...

Page 34: ...9 Power supply Vectron PS80 Pos Designation Description 1 Label Technical data and the serial num ber of the power supply Vectron PS80 are printed on the label 2 Power supply plug The power supply pl...

Page 35: ...on PS60 or Vectron PS61 is required for max two stations 1 2 Fig 10 Y extension for connection of two stations Pos Designation Description 1 Power supply plug The plugs are connected to the pwo er sup...

Page 36: ...on Description 1 Grip At the grip you can take the battery out of the POS MobilePro III 2 Label Technical data and the serial number of the power supply battery Vectron B60 are printed on the label 3...

Page 37: ...legibility Lighting LED backlight Display size active 53 2 x 71 mm active Resolution 480 x 640 pixel Colours Up to VPOS version 5 x 256 colours As of VPOS version 6 0 0 0 True Color Input capacitive t...

Page 38: ...standby Temperature storage 20 to 70 C operation 10 to 50 C Air humidity 10 to 80 non condensing Dimensions W x H x D 75 x 183 x 22 mm Weight 240 g without battery Certified CE 5 2 Battery B60 Technic...

Page 39: ...aded as of 5 C for safety reasons Dimensions W x H x D 103 7 x 93 4 x 121 4 mm Weight ca 400 g Certified CE 5 4 Battery charging station Technical data of the battery charging station Input voltage pe...

Page 40: ...to 240 V alternating voltage Output voltage 24 V direct voltage Output current max 1 67 A Output power max 40 W Power consumption max 44 W No load loss max 0 3 W Temperature storage 40 to 85 C operati...

Page 41: ...images and icons also with transparency channel Unrestricted support of the bonVito online marketing tool liable to costs more information and prices at www bonvito net bonVito Unrestricted support o...

Page 42: ...42 POS MOBILEPRO III 5 7 Dimensions 183 75 22 1 7 2 3 0 0 9 Fig 13 POS MobilePro III in mm and inch...

Page 43: ...43 211 4 103 7 121 4 8 3 4 1 4 8 Fig 14 Total height POS MobilePro III in charging station dimensions in mm and inch...

Page 44: ...44 POS MOBILEPRO III 93 4 103 7 121 4 3 7 4 1 4 8 Fig 15 Charging station dimensions in mm and inch...

Page 45: ...45 121 1 128 7 45 1 8 5 1 4 8 Fig 16 Battery charging station dimensions in mm and inch...

Page 46: ...e Set up the charging station or battery charging station in a well ventilated room with a temperature of between 0 and 40 C The devices must not be covered during operation Select the set up site so...

Page 47: ...earthed socket to which alternating current between 110 and 240 volts is connected X X Use power sources which are protected with a residual current circuit breaker Put the power supply plug into the...

Page 48: ...you have to charge the battery completely 6 2 1 Inserting the battery NOTICE a Damage of POS MobilePro III caused by unsuitable battery X X Use exclusively the Vectron B60 battery Fig 18 Opening the...

Page 49: ...49 Fig 19 Battery compartment lid open Fold up the battery compartment lid Put it aside Fig 20 Inserting the battery Insert the battery to the compartment Press down the battery...

Page 50: ...erted battery Put back the battery compartment lid as described iin Fig 19 Battery compartment lid open on page 49 Fold down the battery compartment lid Close the battery compartment lid by pressing d...

Page 51: ...out 2 5 hours 1 Fig 22 POS MobilePro III in charging station Pos Designation Description 1 Status LED on upper edge of the POS sys tem The status LED flashes green while the battery is being charged W...

Page 52: ...s started as described in chapter in chapter 6 Start up on page 46 you can switch on your POS system Shortly press the on off key at the bottom left on the keyboard to switch on the POS MobilePro III...

Page 53: ...hen the system cannot be shut down In order to switch off the POS system independent of the POS software you can carry out a hardware reset Press simultaneously the on off key at the bottom left on th...

Page 54: ...rd pressed until the screen is switched off The POS MobilePro III is switched to idle mode The status LED slowly flashes green i Your Vectron dealer can program your POS MobilePro III so that the POS...

Page 55: ...Touch the screen exclusively with the provided stylus or with your fingers Enter the operator number to the keyboard Press the grey field on top left in the status display see in chapter 4 2 1 1 Touc...

Page 56: ...e rear of the POS MobilePro III 7 4 Data input to the POS MobilePro III After having started and switched on the POS MobilePro III your POS system is ready for data input Data can be entered via touch...

Page 57: ...n be displayed as graphical elements are shown in chapter 13 Icons on page 94 7 5 1 Opening a guest check In order to store GC bookings you first have to open a guest check GCs that already contain bo...

Page 58: ...want to enter PLUs as described in chapter 7 5 1 Opening a guest check on page 57 Select main group Food or main group Drinks Select the department Press the desired PLUs on the PLU selection list Beh...

Page 59: ...7 5 1 Opening a guest check on page 57 i If you close a GC to which no PLUs were booked it will not appear in the list of open GCs 7 5 4 Finalizing a GC Various media are available for finalization Th...

Page 60: ...ia button Press the Cash button Example 2 POS system calculates the change Open the GC that you want to finalize as described in chapter 7 5 1 Opening a guest check on page 57 Enter the amount you got...

Page 61: ...rried out if all PLUs of the GC have been booked Close the open GC as described in chapter 7 5 3 Closing a GC on page 59 If a GC is open close it as described in chapter 7 5 3 Closing a GC on page 59...

Page 62: ...If a GC is open close it as described in chapter 7 5 3 Clos ing a GC on page 59 Open the GC that you want to split as described in chapter 7 5 1 Opening a guest check on page 57 Enter the GC no to whi...

Page 63: ...cribed in chapter 7 5 3 Closing a GC on page 59 Open the GC that you want to move as described in chapter 7 5 1 Opening a guest check on page 57 Enter the GC no to which the PLUs are to be moved Press...

Page 64: ...be enabled optionally Your Vectron specialist retailer will support you with the programming of required functions 7 7 Working with reports Reports serve for evaluating data that was stored in the PO...

Page 65: ...er be made manually or automatically on sign in of the operator As a result the operator will always find his GC range in the POS MobilePro III This GC range is blocked for other POS systems or other...

Page 66: ...ife on page 71 7 10 2 Charging the battery in the charging station See the instructions in chapter 6 2 Inserting the battery to the POS MobilePro III and charging on page 48 7 10 3 Charging the batter...

Page 67: ...tery X X Use exclusively Vectron B60 batteries i One battery charging station charges up to two batteries simultaneously i The complete charging of an empty battery in the battery charging station tak...

Page 68: ...compartment Press down the battery Fig 25 Battery charging station with inserted battery i Out of a temperature range of ca 5 to 40 C the battery charging station will interrupt the charging A warnin...

Page 69: ...will not always recognize the exchange correctly The POS MobilePro III does not start and by mistake may warn of too low battery X X Remove the battery for more than three second or put the POS Mobile...

Page 70: ...the locking of the battery compartment lid Fig 27 Battery compartment lid open Fold up the battery compartment lid Put it aside Fig 28 Inserted battery At the bottom of the battery housing you find a...

Page 71: ...on page 70 Fold down the battery compartment lid Close the battery compartment lid by pressing down the locking until it snaps 7 10 5 Prolonging the battery service life The battery is a chargeable li...

Page 72: ...e the battery in the battery charging station afterwards 7 11 MicroSD card The POS MobilePro III has an installed MicroSD card slot You can use a MicroSD card e g for loading a backup or an update or...

Page 73: ...m pushes the MicroSD card some millimetres out of the card reader Take the card with the tweezers and take it out of the card reader Insert the battery and close the POS MobilePro III as described in...

Page 74: ...ode the POS MobilePro III establishes a direct connection to another device e g a printer with WLAN module WLAN modules are available as accessories In infrastructure mode an access point must be avai...

Page 75: ...when returning to the WLAN radio network and transmits the buffered data By means of the Vectron Commander you can retrieve booking data via the WLAN connection and update the Vectron POS software 7 1...

Page 76: ...eceiving print data from another POS system in network for processing them and printing them on a locally connected printer You can install several print data servers Orders that you enter to your POS...

Page 77: ...not open charging station battery charging station and power supply 8 1 Cleaning 8 1 1 Cleaning housing and display NOTICE a Aggressive cleansers can damage the housing surface X X Do not use any sco...

Page 78: ...you don t have to open the POS MobilePro III NOTICE a Damage of keyboard grid and housing caused by lever X X Use a plastic screw driver as lever 1 Fig 30 Notch in keyboard grid Pos Designation Descr...

Page 79: ...79 Carefully lift the keyboard grid Fig 31 Released keyboard grid Remove the keyboard grid Fig 32 Removed keyboard grid...

Page 80: ...ct arrangement of keys please see in chapter 4 2 1 2 Keyboard on page 21 Align the keyboard grid as shown in Fig 31 Released key board grid on page 79 NOTICE a Damage of keyboard mat or malfunctions c...

Page 81: ...lean the contacts of the POS MobilePro III charging station battery charging station and batteries regularly with a spirit soaked cotton bud and without applying pressure 8 2 Contacting the customer s...

Page 82: ...age 48 The battery is not charged Charge a battery as described in chapter 7 10 3 Charging the batteries in the battery charging station on page 66 or in chapter 6 2 2 POS MobilePro III Charg ing the...

Page 83: ...on and shutting down POS MobilePro III on page 52 Faulty programming of MobilePro III Contact your Vectron dealer The touch screen is damaged Contact your Vectron dealer The POS MobilePro III is dama...

Page 84: ...utting down POS MobilePro III on page 52 The POS MobilePro III is damaged Contact your Vectron dealer The battery is dam aged Contact your Vectron dealer The POSMobileProIII processes other entries th...

Page 85: ...access point is switched off Switch on the access point The POS MobilePro III is out of the radio sig nal range Bring the POS MobilePro III to radio signal range or expand the range of your WLAN Conta...

Page 86: ...the charging station Put the POS MobilePro III into the charging station so that the charging contacts touch each other Clean the charging contacts as described in chapter 8 1 3 Cleaning the contacts...

Page 87: ...e bat tery charging station The Euro plug of the power supply is not plugged to a volt age carrying outlet Plug in the Euro plug The power supply plug is not put into the power connector of the batter...

Page 88: ...by Vectron Connect the Vectron PS80 or another approved power supply to the battery charging station The battery is damaged A warning appears in the display Contact your Vectron dealer The power suppl...

Page 89: ...POS MobilePro III Switch off the POS MobilePro III as described in chapter 7 1 2 Shutting down POS MobilePro III on page 52 Remove the battery as described in chapter 7 10 4 Ex changing the battery i...

Page 90: ...connector Pack the charging station or battery charging station and the power supply in the original packaging Store the charging station or battery charging station in a room where the temperature is...

Page 91: ...e 1 January 2004 Please send back waste electric and electronic equipment that was produced by or on behalf of Vectron Systems AG as well as their accessories in the original packaging marked Waste el...

Page 92: ...releases commands The programmed commands can be called via touch screen or keyboard of the POS system CE A manufacturer confirms with the CE mark that his products were produced in accordance with th...

Page 93: ...work takes over the central guest check management Touchscreen Touchscreen with entry function Transponder Device for wireless communication WLAN Wireless Local Area Net work Wireless radio network fo...

Page 94: ...bilePro III you call functions or select PLUs This chapter lists the icons integrated in Vectron POS software and explains their meaning Furthermore you can load additional icons Icon Meaning Icon Mea...

Page 95: ...s only GC Open GC Operator GC 0 GC split Side dishes Transfer GC Beer GC moven Icecream Table map Fish Enter GC text Meat X report Drinks Z report Main courses Subtotal GC Desserts Subtotal Pizza Cash...

Page 96: ...ipulated in the directives of the European Council The below mentioned standards that were harmonised under the relevant directives were applied Directive Standards 2014 53 EG EN 55022 Kl B 2010 EN301...

Page 97: ...MobilePro III For more information and the technical data for accessories please see the website at www vectron de For questions concerning our products please contact your Vectron dealer 15 1 Batter...

Page 98: ...98 POS MOBILEPRO III 15 2 Charging station In the charging station you can charge a battery installed in the POS MobilePro III Fig 34 Charging station...

Page 99: ...attery charging station you can charge up to two batteries simultaneously Fig 35 Battery charging station 15 4 Connecting plate Plate for connecting the groundplates of charging stations and battery c...

Page 100: ...RO III 15 5 Lancom WLAN Access Points The WLAN Access Points Lancom L 151gn and L 321agn serve for wireless networking of POS systems Fig 37 WLAN Access Point Lancom L 151gn Fig 38 WLAN Access Point L...

Page 101: ...nting from a POS MobilePro III on a WLAN printer 15 7 Printer Bixolon SPP R200II The POS MobilePro III triggers the mobile thermal printer Bix olon SPP R200II via Bluetooth You can attach the printer...

Page 102: ...WLAN The TM P20 WLAN EU and the TM20 P20 WLAN UK are mobile thermal printers The new Epson printer generation can be configured via App Epson TM Utility which is available for Android as well as for...

Page 103: ...s holster can be attached to a suitable belt and allows carrying the POS MobilePro III conveniently at the hip The holster is made of robust calf leather The metal lug at the side serves for attaching...

Page 104: ...ying the POS MobilePro III conveniently at the hip Fig 42 Belt 15 11 Safety strap NOTICE a X X Do not use any metal safety straps These can scratch the housing of the POS MobilePro III irreparably whe...

Page 105: ...m For questions concerning our products please contact your Vectron dealer 16 1 Stationary Vectron POS systems Stationary Vectron POS systems with fast and reliable hard ware are perfectly suited to s...

Page 106: ...BILEPRO III 16 1 1 Vectron POS Touch 15 POS Touch 15 PCT POS Touch 15 II PCT Vectron POS Touch 15 II PCT has a 38 1 cm display 15 Data is entered via touch screen Fig 44 Vectron POS Touch 15 POS Touch...

Page 107: ...107 16 1 2 Vectron POS Touch 12 POS Touch 12 PCT POS Touch 12 II PCT Vectron POS Touch 12 has a 307 mm display 12 1 Data is entered via touch screen Fig 45 Vectron POS Touch 12...

Page 108: ...108 POS MOBILEPRO III 16 1 3 Vectron POS Vario II Vectron POS Vario II has a 307 mm display 12 1 Data is entered either via the flat keyboard or via touch screen Fig 46 Vectron POS Vario II...

Page 109: ...Vectron POS Mini II POS Mini II has a 178 mm display 7 Data is entered either via the flat keyboard or via touch screen when using the software light licence data input is made exclusively via keyboa...

Page 110: ...bile App The new ECR app for hospitality professionals is so easy to operate that you will be familiar with all the functions within minutes At the same time the app provides you all the com fort you...

Page 111: ...s you get an overview on sales order and the working times of your staff Data can be sent to and received from several POS systems simultaneously Vectron Commander has an integrated user rights admini...

Page 112: ...4 Vectron POS PC POS PC is software that you can use on computers with operating system Microsoft Windows You can use the software in addition to the usual Windows applications like e mail office and...

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