background image

Symptoms

Possible cause / remedy

System fails to plan
route despite
destination address
being entered.

Vehicle is not on a digitised road: Drive in the
direction of a digitised road.

Guidance
information not
audible.

Check whether “Audible information” has been
activated in the ”Settings” menu.

Check whether “Volume” in the “Settings” menu is
set to minimum.

If no external speaker is connected:

Check the volume setting of the loudspeaker in the
monitor.

Some of the symbols
shown in the
manual are not
displayed in the
status line.

Activate the respective information in the “Screen
settings” menu under “Setting” for “Status line
right” and “Status line left”.

Colour of the
satellite symbol on
the GPS logo is
constantly red.

No satellite signal reception.

Ensure that the GPS antenna is not obscured by any
objects.

Navigation system
automatically ejects
the CD.

The CD may be dirty: Clean the CD with a special
CD cleaning fluid.

Current time in the
status line is
incorrect.

Set the correct time zone in the “Settings” menu,
function “Date/time”.

Addresses cannot be
stored in the address
book

Address book full: Delete one or more entries from
the address book that are no longer required.

Guidance is not
accurate.

An accuracy of 50m falls within the specified
tolerance limits: Please contact an authorised dealer
if greater inaccuracies repeatedly occur.

65

TROUBLESHOOTING

Summary of Contents for MS 5400 -

Page 1: ...Stand by 10 Inserting changing the map DVD CD 10 C IQ Your key to map traffic and travel information 11 Activation options 11 Reading the Navi ID 12 Code input 12 C IQ SMS list 13 My C IQ 13 Prepaid...

Page 2: ...37 Screen displays 38 Guidance display 38 Map display 39 Split screen 39 Guidance in non digitised areas 40 Guidance in partly digitised areas 40 Audible messages 40 Plan Alternative Route 40 TMC tra...

Page 3: ...g an entry from the phone book 55 Deleting an entry 56 Adding an entry only on SIM card 56 SMS Short Message Service 56 Receiving SMS messages 57 Reading SMS messages 57 Writing SMS messages 58 Sendin...

Page 4: ...ns into consideration You always have priority over the information provided by the navigation system if the actual traffic situation and the information from the navigation system conflict The system...

Page 5: ...e installed in a position where it obstructs the view of any items necessary for the safe operation of the vehicle e g road mirrors instruments surroundings In addition the monitor may not be installe...

Page 6: ...Do not use cleaning fluid alcohol or other solvents A damp cloth is best suited Functions of your navigation system By buying this Multimedia System you have purchased a high performance instrument w...

Page 7: ...he system has been designed to remain operational even when there is poor GPS reception However positional accuracy may be impaired Start up characteristics If the vehicle has been parked for some tim...

Page 8: ...ll be functional Remote control If you wish to use the remote control outside the cradle batteries will be required and these will have to be replaced if the system no longer responds when the buttons...

Page 9: ...to directly access the Start menu Set the volume Cursor keys as well as OK confirmation key VOICE ALT R Press the button 1 second to call up the current audible route guidance information Press the bu...

Page 10: ...dspeakers are connected If you wish to stop navigation press the OK key while one of the navigation screens is displayed Select Stop Navigation and press OK Inserting changing the map DVD CD u If the...

Page 11: ...e You will receive updated CD DVDs at least once a year Customers with unlimited activation will not receive the C IQ Update Service Unlimited activation means that the products concerned can only be...

Page 12: ...r it into the system u In the start menu activate C IQ then Code Input Press the OK key after selecting each option u Move the cursor to the desired letters symbols or numbers and confirm your selecti...

Page 13: ...roducts and press the OK key to receive a summary of previously activated products u By pressing the OK key under Quit you can return to the previous menu If you do not make any selection the system w...

Page 14: ...ed This shows you how many map and travel information products are still available for you to view free of charge u Select Proceed and press the OK key to access the list of products available u Selec...

Page 15: ...hree menu types the popup pull down and the list menu The respective current cursor position is identified by arrows to the left and to the right of the function to be selected Functions that can be s...

Page 16: ...all list entries the cursor can be used to scroll down e g by pressing the cursor key at the lower end of the list It is possible to scroll back up by pressing the cursor key once you have reached Qu...

Page 17: ...eed warning Remote control Favourite function General settings System config Info Points Day night colours Selection of options Automatic switching of day and night colours whereby the night colour is...

Page 18: ...luding delays due to stationary traffic Estimated time of arrival Calculated time of arrival at the next via point or destination Estimated dynamic arrival time including delays due to stationary traf...

Page 19: ...iteria can be selected for route calculation Fast suited to all situations Short recommended for trips within cities Main roads recommended if you prefer routes that use freeways motorways No main roa...

Page 20: ...nes whether or not the system will plan a detour Numerous factors are integrated into the decision process These include for example the conditions on the alternate route such as the road category or...

Page 21: ...can set a warning limit of up to 50 km h above the speed limit that is stored in the system Depending on the value set relevant warnings will appear in the status line For these warnings to appear you...

Page 22: ...the square red off green on Each press of the OK key toggles the speed warning on or off Remote control There are various remote controls for your system The respective remote control used must be ac...

Page 23: ...d from the system software CD or the languages CD u Select General settings in the Settings menu Press the OK key u Select Language Press the OK key u Select Other language in the list that is display...

Page 24: ...on and press the OK key The volume or SDVC setting is set via the remote control cursor keys and by pressing the OK key u Select Audible info on off or Turn now and press the OK key to activate green...

Page 25: ...s the OK key to toggle between active and inactive When the Multimedia box connected and or TV Tuner connected options are active the function TV Video will be displayed in the Start menu This can be...

Page 26: ...ses when the multimedia system is used with the engine switched off Therefore use the timer function sparingly System configuration The System config menu provides the following functions Diagnosis fo...

Page 27: ...tched on or off u Select Info Points in the Settings menu Press the OK key u Activate or deactivate Alert near points of interest by pressing the OK key If an audible message can be activated a speake...

Page 28: ...y Settings for Factory adjusted value Time zone 0 Time format 24 hour format Date format Day month year Measuring units Km m Audible info On Volume Middle position 0 SDVC Off Day colour Blue Night col...

Page 29: ...l usage Deactivated Traffic info Activated Re routing level Medium Delay time Low Automatic mode Off Speed correction 100 Info Points Deactivated Device config Multimedia box deactivated TV tuner deac...

Page 30: ...lephone if the destination is to be stored See chapter Address book u To enter a blank select Blank and confirm with the OK button The character last entered can be deleted with Delete the complete li...

Page 31: ...workshops hospitals airports etc Junction if town and street are already entered All streets Enter street name without town name Quick Access practical for infrequently occurring street names Please...

Page 32: ...the option Special Destination Press the OK button u Select Junction Press the OK button u Enter the junction using the keypad see direct address input or the list see list input All streets Quick Acc...

Page 33: ...ap can be used to enter a destination by means of Cursor Co ordinates Cursor If the destination is not in the vicinity of the vehicle location first enter the destination as accurately as possible usi...

Page 34: ...diate destinations Should you wish to drive to other locations on your way to your destination these can be entered as via points The navigation system then plans the route to include the via points a...

Page 35: ...points can be stored Press the OK button Should you wish to enter a new via point one of the previously entered via points must be deleted t If all via points are to be deleted it is possible to delet...

Page 36: ...line of the list display If additional information about the facilities in the list display is available this is indicated by a provider specific letter e g v for Varta u Press the button to display...

Page 37: ...ip c Car rental company J Clinic r Car repair H Hospital e Railway station k Cultural centre Bank n Military base G Council office M Museum o Library R Park Ride L Education p Park O Embassy P Car par...

Page 38: ...lay Once Guidance has been activated the system will plan the route This may take several minutes In the meantime the first set of guidance information will be displayed by means of the guidance displ...

Page 39: ...dance is active by pressing the MAP or Navigation button or by selecting Map in the Start menu Compass The arrow in the circle points north Selected scale Distance to the next change of direction Simp...

Page 40: ...sation as not all parking areas are digitised for example Audible messages As soon as guidance is activated acoustic routing information is provided in addition to the symbols on the guidance screens...

Page 41: ...to your own requirements Details can be found in the chapter Settings under dynamic route route criteria and traffic inform Urgent traffic reports however cannot be switched off If an expansion is con...

Page 42: ...y switches to an available free station until reception is restored In the map display If traffic information is available the system will show the positions of accidents or stationary traffic on the...

Page 43: ...rmation a special note is displayed on the screen can be deleted by confirming with the OK button In addition this information is provided as an audible message Please not that route specific traffic...

Page 44: ...turns to the list with the abbreviated descriptions of the road obstruction Graphic display of a road obstruction After selecting the option Traffic on route in the Information menu the road obstructi...

Page 45: ...ystem plans a new route within seconds Concurrent dynamic route guidance If a traffic station informs the system that the stationary traffic has dispersed while a detour is active and if automatic mod...

Page 46: ...or queuing traffic Road obstruction in both directions of travel J Stationary traffic In the detailed display and in the guidance display W Delays waiting times R Roadworks g Exceptional vehicles 6 D...

Page 47: ...f road obstructions in a circumference of 400km from the current vehicle position if they are provided by the TMC supplier Traffic at dest List of road obstructions in a circumference of 400km from th...

Page 48: ...the old ones must be deleted Delete address u Select Address book under Navigation Press the OK button u Select Retrieve Address and confirm with the OK button u Should you wish to delete an address...

Page 49: ...ss e g to add a name it must first be loaded from the address book edited and then stored in the address book again Retrieve address from the destination memory u Select Address book under Navigation...

Page 50: ...IX 3000 Blue is a Bluetooth hands free unit It replaces the commercial hands free unit and mobile phone unit cradle and allows you to communicate while driving without the need for cables thanks to th...

Page 51: ...his function is manufacturer specific The navigation system will now need some time to register the mobile phone u If the process has been successful the device name of your mobile phone will appear o...

Page 52: ...tered with the C IQ Service Centre Please have your CIM ID to hand You will find the CIM ID on your device or under Phone Info in the phone settings of your navigation system Please refer to our curre...

Page 53: ...earch for or delete phone book entries Folder Voice recognition only in conjunction with CIX 3000 Blue incoming outgoing and missed calls the option of loading the phone book into the navigation syste...

Page 54: ...and the OK button pressed to confirm the selection the digit will be shown in the right hand display zone u Once entry of the desired phone number is complete press the green handset button and confi...

Page 55: ...ry the complete entry will be displayed above the keypad To accept the call number in the phone menu press the OK button Deleting an entry u Select the phone book in the Telephone menu and confirm wit...

Page 56: ...in the phone book In the event of insufficient SIM card or phone memory an appropriate message will be displayed To store a new entry if necessary first delete another entry SMS Short Message Service...

Page 57: ...r if the system is restarted The number of SMS messages is limited to 50 Please also note that it can take some time for all SMS texts to be read u Select the envelope symbol in the Telephone menu and...

Page 58: ...the OK button When attaching a reply to a received SMS message and displaying the sender s phone number the phone number is automatically transferred to the Send message menu Direct dialling of displ...

Page 59: ...r customer service It should be to hand whenever you phone the Customer Helpdesk u Select the folder in the Telephone menu and confirm with the OK button u Select Phone settings and confirm with the O...

Page 60: ...lder and press the OK button u Select Phone settings Press the OK button u Select Store Mailbox No Press the OK button u Select Yes Press the OK button SW download See page 51 Bluetooth See also page...

Page 61: ...eed Average speed since reset Elapsed distance Route distance since reset Elapsed time Travel time since reset Location with geographical longitude and latitude The speed display serves only as additi...

Page 62: ...digitised road Otherwise or if no or an incorrect map DVD CD is inserted into the navigation system only the geographical latitude and longitude position calculated by the GPS will be displayed Diall...

Page 63: ...ton u Enter the telephone number that you want to use for emergency assistance Confirm each digit you enter with the OK button The entered number will be displayed in the Emergency menu In order to se...

Page 64: ...returned to normal Screen switches off under excessive temperature At temperatures exceeding 75 degrees centigrade the screen switches itself off temporarily to protect against damage It switches on a...

Page 65: ...tings menu under Setting for Status line right and Status line left Colour of the satellite symbol on the GPS logo is constantly red No satellite signal reception Ensure that the GPS antenna is not ob...

Page 66: ...red no traffic information is displayed on the map Poor disrupted TMC reception With TMC radio connected Switch on radio and tune to an RDS transmitter with TMC traffic information System reports Wron...

Page 67: ...See user manual for the radio The control unit of the hands free unit has not been connected correctly to the radio input for the mute function Consult your installation dealer to check the connection...

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