6. Troubleshooting
EzRay Air Portable
(Model: VEX-P300) User Manual 59
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6.
Troubleshooting
In instances of abnormal operation, error messages will be displayed on the Control
panel. If a problem persists, please request assistance from the customer support
information services.
Alarm/Error Messages
A.XX:
A problem occurred, and the system performs the
correction automatically. This alarm clears after the correction
is completed.
E. XX:
An error occurred. Turn the power off, and then turn it
back on. If the error persists, contact your Service
Representative.
Error Code
Check Parameter
Description
E.02
X-ray Generator
When error codes "E.02", "E.03", "E.04," and
"E.05” appear, X-ray exposure is impossible
even as the device’s power remains steady.
Restart the device to resolve those error codes.
The device resumes to normal operations after
a re-boot. (If the problem persists, please
contact your Vatech representative.)
E.03
E.04
E.05
A.06
Appears when the system needs cooling time
due to continuous operation. This alarm clears
when the system temperature goes down to
normal.
A.07
System
Appears when the power is turned on while the
user is pressing the
Exposure Button
or
Remote Exposure Switch.
Release the switch.
A.08
User
Appears when the exposure button is released
before the due time. Hold the exposure button
until the end of the selected exposure time.
A.09
Battery
Appears when the battery voltage is higher than
the reference value. Check the battery.
A.10
Appears when the battery voltage is lower than
the reference value during X-ray exposure.
Charge the battery.
A.11
Appears when the user attempts imaging while
the device is still connected to the charger.
Always disconnect the device from the charger
before the start.
E.12
Appears when the battery level is below the
reference value during X-ray exposure.
