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1101

1 9

Illustrations may differ from actual product 

Subject to printing/proofreading errors

Troubleshooting

Resetting the alarm

Switch off the power to the burner for approximately 10 seconds. 

In the event of a fault that requires intervention in the burner, the power 

must always be switched off before work begins. After action has been 

taken, the alarm is reset automatically when the power to the burner is 

switched on.

ALARM

High temperature in downpipe

Failed start

High ambient temperature

Fan not working

Excess pressure, combustion chamber

Starter element not working

21

 Risk of entrapment! 

Do not insert hands or objects in the feed auger. 

Before any work is done on the feed auger, the power cable 

must be disconnected from the burner.

Temperature sensor's resistance (accessory)

Temp 

°C

Resistance 

k

Voltage 

V

Temp 

°C

Resistance 

k

Voltage 

V

20

12.5

4.25

55

3

2.88

25

10

4.10

60

2.5

2.65

30

8.1

3.93

65

2.1

2.43

35

6.5

3.74

70

1.8

2.22

40

5.3

3.54

75

1.5

2.01

45

4.4

3.33

80

1.3

1.82

50

3.6

3.10

85

1.1

1.64

The voltage is measured in the sensor's connection points on the circuit 
board when the burner is live. During resistance measurement, the sensor 
must 

not

 be connected.

  Switch off the power to the burner and detach the plug before 

cleaning or service or before the burner is detached from the 

boiler.

Troubleshooting

In the event of a problem, first check all the conditions required for the 

burner to work:

• Does the burner have power? Is the operation indicator lit up?
• Are all control units, thermostats, etc. set correctly?
•  Are all safety devices, overheating protection, hatch switches, etc. in 

normal operating mode?

• Is the burner receiving pellets?

Look at the grate after a failed start. If there are unburned or slightly 
singed pellets there, the most probable cause is that the draught is too 
high. 
If all the pellets have burned up, the most probable cause is that there is a 
problem with the pellet supply.

If the cause of the problem is none of the above, all the burner's functions 

must be checked. If the burner is in alarm mode, i.e. the alarm indicator is 

lit up, it must be reset.
Follow the operation of the burner. Measuring instruments can be very helpful 

when troubleshooting.

External fault sources

Common circumstances that give rise to operating problems:

•  the inclination of the feed auger from the horizontal plane is not 

40°±5°.

• the pellets do not meet the requirements under the standard.
• draught >15 Pa.
• lack of draught damper.
• large area in flue.
•  irregular fuel supply because the feed auger has not travelled far 

enough, the pellet store is of poor quality or there are a lot of crushed 

pellets in the store.

• grate in incorrect position.

Checking the feed auger's capacity

A.  Detach the quick coupler at the downpipe and hold your hand over the 

quick coupler part that is attached to the hose.

B.  Connect the feed auger to a wall outlet and let it rotate through 3.5-4 

revolutions.

C.  The quick coupler part on the hose must be filled with pellets. If this is 

not the case, check the inclination of the feed auger and its insertion 
into the pellet store.

Summary of Contents for Viking Bio 20

Page 1: ...Installation operation and maintenance 18 01 2011 Ver konv012 Replaces Pellet burner...

Page 2: ...uirements Flue gas temperature Turbulators Smoke in boiler room Combustion values Adjustment 13 Adjustment Choice of operating mode Boiler temperature control via the burner Start delay Pellet firing...

Page 3: ...d in boiler make type Installer Tel Other Combustion values 1 2 3 4 Date Date Date Date Draught Pa Draught Pa Draught Pa Draught Pa Soot no Soot no Soot no Soot no O2 O2 O2 O2 CO ppm CO ppm CO ppm CO...

Page 4: ...ings are important for good heating economy and the service life of the parts in contact with flames Optimum adjustment is possible only using flue gas analysis instruments The burner s parts in conta...

Page 5: ...burner By flashing in different ways they provide information about operating phases and alarms Pel lets are fed to the burner automatically from the fuel store via a feed auger controlled by the burn...

Page 6: ...ase of the combustion chamber should be high enough for there to be space for the quantity of ash formed during a weeks firing in winter The highest quantity of ash is to be found at the rear of the c...

Page 7: ...hten the locking screw well so that the motor does not slip on the feed auger shaft The feed auger must be well anchored as it will work its way into the store Anchor the feed auger with a chain on th...

Page 8: ...h can be opened The jumper T1 T2 in the power cable s contact part must be removed when a hatch switch is connected Boiler temperature control via the burner The boiler temperature sensor accessory is...

Page 9: ...n boiler temperature Pellmax VX Boiler thermostat controls boiler temperature Boiler temperature control via the burner N N CP N N N S3 L B4 N F 2 1 VX L1 L2 L3 N 230V BLUE BLACK BROWN GREY YELLOW GRE...

Page 10: ...CABLE SIDE TEMP START DOSE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 Connector for supply thermostat etc See electrical installation 230V in all conductors L1 supply to burner via overheating protection B4 c...

Page 11: ...shes high ambient temperature One long four short flashes fan not working One long four short flashes synchronously with FLAME low fan RPM in operating phase Flashing low element current 22 TEMP tempe...

Page 12: ...voided if the flue gas temperature is mini mum 70 C one metre below the top of the chimney A low flue gas tem perature results in higher efficiency but this must be weighed up against the risk of cond...

Page 13: ...t for good heating economy high efficiency low emissions of environmentally hazardous substances and the service life of the parts of the burner in contact with the flame On account of irregular suppl...

Page 14: ...sh short flame depending on whether there is too much air or too little fuel low efficiency high flue gas temperature Flue gas temperature A high flue gas temperature may be because the boiler has not...

Page 15: ...to produce hot water pellet firing is usually unsuitable During this period the burner operates for short periods of time which means high stoppage losses and lower efficiency When heating requirement...

Page 16: ...reate a flame as described above it will stop and produce the Failed start alarm The most probable causes of this are excessive draught the grate is in the incorrect position or the burner is not rece...

Page 17: ...the grate must not be pressed together The opening must be approximately 1 mm Each time cleaning takes place check the condition of the parts in contact with the flame the grate the inner burner pipe...

Page 18: ...ews c on the flange against the burner housing Pull out all parts from the burner housing as shown in the above figure C Separate as shown in the figure Notice how gaskets f and g are fitted The inner...

Page 19: ...have power Is the operation indicator lit up Are all control units thermostats etc set correctly Are all safety devices overheating protection hatch switches etc in normal operating mode Is the burner...

Page 20: ...emperature possibly because the com bustion chamber hatch is poorly insulated Check the ambient temperature Should be max 30 C Take action Faulty temperature sensor on circuit board Change circuit boa...

Page 21: ...ouble pole 1 700204 Silicone gasket 1 440060 Chain 1500 mm 1 13 440158 Electrical intake triple pole 1 37 710050 Lip 1 440061 Snap hook 1 1 440163 Electrical intake septuple pole 1 38 710065 End wall...

Page 22: ...x Combimax CU and older Combimax UB 3322 Installation bag pellets measuring instruments etc 3315 Spacer extends Viking Bio 105 mm from hatch 3323 621 05 60 Draught damper 150 x 130 mm for flue pipe 90...

Page 23: ...1101 23 Illustrationsmaydifferfromactualproduct Subjecttoprinting proofreadingerrors...

Page 24: ...6 849 098 www varmebaronen org info varmebaronen org V rmebaronen AB reserves the right to change the specification of components in accordance with its policy of continuous improvement and developmen...

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