Vante SEBRA 2605, Operation Manual

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P/N VT-108732-US, Manual revision: C
5-2 Repair
C
USTOMER SERVICE
Services
Clinical training
The local Vante representative will provide staff training upon delivery of the
equipment and should be contacted to organize further instruction if needed.
Repair service
Vante maintains a worldwide network of company-trained service
representatives responsible for responding to technical needs concerning
equipment. If service beyond the routine maintenance and cleaning described in
this manual is required, Vante should be contacted to provide specific
instruction.
In the continental U.S., Vante may be reached by calling (877) 565-5557.
Product return guidelines
If, for any reason, merchandise must be returned to the company, the customer
should contact the local Vante representative to arrange for repairs or returns
using procedures to ensure proper handling and subsequent analysis. No
returns will be accepted without advanced authorization.
Warning: Vante products must be properly cleaned and packaged prior to
their return. It remains an important responsibility of the customer to reduce
potential health hazards by being aware of the risks involved in the shipping,
handling and testing of this material. Units returned to Vante for repair are
subject to biohazard charges if any component is contaminated with blood or
blood products.