Vantage Hearth VD1824NM Owner'S Manual Download Page 25

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125501-01B

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

ODS/pilot lights but flame

goes out when control knob

is released

Burner does not light after

ODS/pilot is lit

Delayed ignition of burner

Burner backfiring during com

bustion

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep

control knob pressed in 30

seconds

3. Fully open equipment shut-

off valve

4. A) Contact local natural or

propane/LP gas company

B) Clean ODS/pilot (see

Cleaning and Maintenance

page 23) or replace ODS/

pilot assembly

5. Hand tighten until snug,

then tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

1. Clean burner (see

Cleaning

and Maintenance

, page 23)

or replace burner orifice

2. Contact local natural or

propane/LP gas company

1. Contact local natural or

propane/LP gas company

2. Clean burner (see

Cleaning

and Maintenance

, page 23)

or replace burner orifice

1. Clean burner (see

Cleaning

and Maintenance

, page 23)

or replace burner orifice

2. Replace damaged burner

3. Replace gas regulator

POSSIBLE CAUSE

1. Control knob not fully

pressed in

2. Control knob not pressed in

long enough

3. Equipment shutoff valve not

fully open

4. Pilot flame not touching

thermocouple, which al

lows thermocouple to cool,

causing pilot flame to go

out. This problem could be

caused by one or both of

the following:

A) Low gas pressure

B) Dirty or partially clogged

ODS/pilot

5. Thermocouple connection

loose at control valve

6. Thermocouple damaged

7. Control valve damaged

1. Burner orifice clogged

2. Inlet gas pressure is too

low

1. Manifold pressure is too

low

2. Burner orifice clogged

1. Burner orifice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

Summary of Contents for VD1824NM

Page 1: ...ing Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference UNVENTED VENT FREE GAS LOG HEATER OWNER S ...

Page 2: ...his is an unvented gas fired heat er It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ven tilation section on page 6 of this manual This appliance may be in stalled in an aftermarket permanently located manufactured mobile home where not prohib ited by local codes This appliance is only...

Page 3: ...esent even though no odor exists Make certain you read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this fireplace WARNING Any change to this heater or its controls can be dangerous SAFETY Continued WARNING Do not use a blower insert heat exchanger insertorotheraccessorynotap proved for use with this heater WARNING Donotallowfans toblo...

Page 4: ...al operation slight smok ing could occur due to log curing and heater burning manufacturing residues 10 To prevent the creation of soot follow the instructions in Cleaning and Maintenance page 23 11 Before using furniture polish wax carpet cleaner or similar products turn heater off If heated the vapors from these products may create a white powder residue within burner box or on adjacent walls or...

Page 5: ...ates contain important warranty and safety information 1 Remove logs and heater base assembly from cartons Note Do not pick up heater base assem bly by burners This could damage heater Always handle base assembly by grate 2 Remove all protective packaging applied to logs and heater for shipment 3 Check heater for any shipping damage If heater is damaged call FMI PRODUCTS LLC at 1 866 328 4537 for ...

Page 6: ... tight construction you must provide additional fresh air Unusually tight construction is defined as construction where a walls and ceilings exposed to the out side atmosphere have a continuous water vapor retarder with a rating of one perm 6x10 11 kg per pa sec m2 or less with openings gasketed or sealed and b weather stripping has been added on openable windows and doors and c caulking or sealan...

Page 7: ...than the maximum Btu Hr the space can support You must provide additional fresh air Your options are as follows A Rework worksheet adding the space of an adjoining room If the extra space provides an unconfined space remove door to adjoining 40 000 31 500 71 500 AIR FOR COMBUSTION AND VENTILATION Continued Figure 2 Ventilation Air from Inside Building Or Remove Door into Adjoining Room Option 3 Ve...

Page 8: ...tilation for required size of ventilation grills or ducts IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermo stat controlled power vent Heated air entering the attic will activate the power vent AIR FOR COMBUSTION AND VENTILATION Continued NOTICE Stateorlocalcodesmay only allow operationofthisappli ance in a vented configuration Check your state or local cod...

Page 9: ...stallation into a masonry UL127 listed manufactured fireplace or certi fied vent free firebox MINIMUM CLEARANCES FOR SIDE COMBUSTIBLE MATERIAL SIDE WALL AND CEILING A Clearances from the side of the fireplace cabinet to any combustible material and wall should follow diagram in Figure 4 Example The face of a mantel bookshelf etc is made of combustible material and protrudes 3 1 2 from the wall Thi...

Page 10: ...u must also meet required clearances between fireplace opening and mantel shelf If you do not meet the clearances listed below you will need a hood Determining Minimum Mantel Clearance If you meet minimum clearance between mantel shelf and top of fireplace opening a hood is not required see Figure 6 Figure 6 Minimum Mantel Clearances Without Using Hood MINIMUM NONCOMBUSTIBLE MATERIAL CLEARANCES If...

Page 11: ...l minimum clearances shown in this manual NOTICE Ifyourinstallationdoes not meet the minimum clear ances shown you must do one of the following raise the mantel to an accept able height FLOOR CLEARANCES A If installing appliance on the floor level you must maintain the minimum distance of 14 to combustibles see Figure 8 B If combustible materials are less than 14 to the fireplace you must install ...

Page 12: ... to heater control panel This will in sure adequate air flow and guard against sooting and controls being damaged Raise fireplace floor with noncombustible mate rial Makesurematerialissecure CAUTION Do not pick up heater base assembly by burn ers This could damage heater Only handle base assembly by grates IMPORTANT Make sure the heater burners are level If heater is not level heater will not work...

Page 13: ...or not supplied Install the external regulator between the heater and propane LP supply Installation Items Needed Before installing heater make sure you have the items listed below external regulator supplied by installer piping check local codes sealant resistant to propane LP gas equipment shutoff valve test gauge connection sediment trap tee joint pipe wrench A equipment shutoff valve with 1 8 ...

Page 14: ...ment shutoff valve is for turning on or shutting off the gas to the appliance Check your building codes for any special requirements for locating equipment shutoff valve to fireplaces Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged heater valves WARNING Use pipe joint sealant that is resistant...

Page 15: ... and equipment shutoff valve to gas supply Check reconnected fittings for leaks Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Figure 15 2 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air 3 Checkalljointsfromgasme...

Page 16: ...n and periodically thereafter check to ensure that no flame comes in contact with any log With the heater set to HI check toseeifflamescontactanylog If so reposition logs according to the log installation instructions in this manual Flames contact ing logs will create soot 4 Place left crossover log as shown in Fig ure 20 page 17 Match square peg on top of center log with square hole on bottom of ...

Page 17: ...Middle Logs Burner Middle Log Rear Log Pin for Hole in Bottom of Log Figure 22 Installing Front Log Figure 23 Installing Left and Right Logs Front Log Grate Left Top Log Square Peg on Rear Log Right Top Log Round Peg on Front Log 3 Place front log 3 onto grate as shown in Figure 22 4 Place left top log 4 as shown in Figure 23 Match square peg on top of rear log 1 with square hole on bottom of left...

Page 18: ...27 Installing Top Right Log Figure 25 Installing Middle Log 2 Place the middle log on base Holes in bottom of log must seat over pins on base as shown in Figure 25 3 Place the front log onto grate as shown in Figure 26 4 Place the top right log onto the rear middle and front logs as shown in Figure 27 The rear middle and front logs has notches for the top right log to set into You may have to move...

Page 19: ...ure to match up the shape on the bottom of the top middle log with the notches in the rear and middle logs 6 Place the top left log onto the middle and front logs as shown in Figure 29 Make sure to match up the shape on the bot tom of the top left log with the notches in the middle and front logs 7 Final assembly is shown in Figure 30 Log Notch Front Log Notch Top Left Log Middle Log Top Middle Lo...

Page 20: ...d to replace any part of the control system and any gas control which has been under water LIGHTING INSTRUCTIONS WARNING If fireplace has glass doors never operate this heater with glass doors closed If you op erateheaterwithdoorsclosed heat buildup inside fireplace willcauseglasstoburst Make suretherearenoobstructions across openings of fireplace You must operate this heater withafireplacescreeni...

Page 21: ...ssed in for 30 sec onds after lighting pilot After 30 seconds release control knob Note If pilot goes out repeat steps 3 through 7 OPERATION Continued Figure 31 Control Knob and Ignitor Button Location PILOT OFF LO HI Control Knob If control knob does not pop out when released contact a qualified service person or gas supplier for repairs 8 Slightly press and turn control knob coun terclockwise to...

Page 22: ... a small blue flame present Some burner flame holes may become blocked by debris or rust with no flame present If so turn off heater and let cool Remove blockage blocked burner flame holes will create soot Figure 32 Correct Pilot Flame Pattern Figure 33 Incorrect Pilot Flame Pattern Pilot Burner Thermocouple Pilot Burner Thermocouple INSPECTING BURNERS Check pilot flame pattern and burner flame pa...

Page 23: ...r tube and pilot assembly clean and free of dust and dirt To clean these parts we recommend using compressed air no greater than 30 PSI Your local computer store hardware store or home center may carry compressed air in a can If using compressed air in a can please follow directions on can If you don t follow directions on can you could damage pilot assembly 1 Shut off unit including pilot Allow u...

Page 24: ... position 4 Air in gas lines when in stalled 5 Depleted gas supply pro pane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct OBSERVED PROBLEM When control knob is pressed in and turned to PILOT there is not spark at ODS pilot When control knob is pressed in and turned to PILOT there is spark at ODS pilot but no ignition REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if ...

Page 25: ...al or propane LP gas company 1 Contact local natural or propane LP gas company 2 Clean burner see Cleaning and Maintenance page 23 or replace burner orifice 1 Clean burner see Cleaning and Maintenance page 23 or replace burner orifice 2 Replace damaged burner 3 Replace gas regulator POSSIBLE CAUSE 1 Control knob not fully pressed in 2 Control knob not pressed in long enough 3 Equipment shutoff val...

Page 26: ...e burner until air is removed from line Have gas line checked by local natural or propane LP gas company 3 Observe minimum instal lation clearances see page 9 4 Clean burner see Cleaning and Maintenance page 23 or replace burner orifice 1 Turn heater off when us ing furniture polish wax carpet cleaners or similar products 1 This is normal with most heaters If noise is exces sive contact qualified ...

Page 27: ...ks see Checking Gas Con nections page 14 1 Open window and or door for ventilation 2 Contact local natural or propane LP gas company 3 Clean ODS pilot see Cleaning and Maintenance page 23 1 Locate and correct all leaks see Checking Gas Con nections page 14 2 Replace control valve 1 Take apart gas tubing and remove foreign matter 2 Locate and correct all leaks see Checking Gas Con nections page 14 ...

Page 28: ...www fmiproducts com 125501 01B 28 PARTS BURNER SYSTEMS VD1824NM AND VD1824PM 1 9 10 2 16 4 15 15 8 11 13 5 12 3 14 7 6 ...

Page 29: ...Gas Regulator LP 1 7 122142 01 Manual Valve with Ignitor NG 1 122142 02 Manual Valve with Ignitor LP 1 8 123483 01 Inlet Tube Assembly 1 122484 01 Burner Inlet Tube 1 9 122568 01 Screw 12 x 1 25 Hex Head 4 10 122569 01 Washer 4 11 099056 26 Orifice 0 1070 1 099056 19 Orifice 0 0670 1 12 099387 08 Pilot Tube 1 13 098249 01 ODS Nut 2 14 M11084 38 Screw HWH AB 8 18 x 0 38 2 15 M11084 26 Screw HWH AB ...

Page 30: ...1 2 124673 02 Center Log 1 124674 02 Center Log 1 3 124673 03 Rear Log 1 124674 03 Rear Log 1 4 124673 04 Left Crossover Log 1 124674 04 Left Crossover Log 1 5 124673 05 Center Crossover Log 1 124674 05 Center Crossover Log 1 6 124673 06 Right Front Crossover Log 1 124674 06 Right Front Crossover Log 1 L V D 1 8 G O L V D 2 4 G O 4 5 1 3 6 2 ...

Page 31: ...TION QTY 1 123190 01 Rear Log 1 123190 06 Rear Log 1 2 123190 02 Middle Log 1 123190 07 Center Log 1 3 123190 03 Front Log 1 123190 08 Front Log 1 4 123190 04 Top Right Log 1 123190 09 Top Right Log 1 5 123190 10 Top Left Log 1 123190 05 Top Left Log 1 L V D 1 8 P P L V D 2 4 P P 5 3 1 4 2 ...

Page 32: ...KEY NO PART NUMBERS DESCRIPTION QTY LVD18 CH LVD24 CH 1 125959 04 125959 05 Rear Log 1 1 2 125959 03 125959 03 Middle Log 2 1 3 125959 01 125959 02 Front Log 3 1 4 125959 08 125959 08 Top Right Log 4 1 5 125959 07 125959 07 Top Middle Log 5 1 6 125959 06 125959 06 Top Left Log 6 1 ...

Page 33: ... 1 866 328 4537 When calling please have your model and serial numbers of your heater ready You can also visit our web site at www fmiproducts com SERVICE HINTS When Gas Pressure Is Too Low pilot will not stay lit burners will have delayed ignition heater will not produce specified heat propane LP gas supply may be low You may feel your gas pressure is too low If so contact your local natural or p...

Page 34: ...OL COVER KIT CC100 For all models Includes control cover log and 6 unique fall away logs Purchase these accessories from your local dealer If they can not supply these acces sories either contact your nearest Parts Central or call FMI PRODUCTS LLC at 1 866 328 4537 for information You can also write to the address listed on the back page of this manual FIREPLACE HOOD Black GA6050 Antique Brass GA6...

Page 35: ..._______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________...

Page 36: ...is product and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material labor and incidental costs associated with warranty repairs unless expressly covered by this warranty are not reimbursable under this warranty and are the responsibility of the owner Excluded ...

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