WARRANTY TERMS
Warrant Terms
VALEO Climatização do Brasil - Veículos Comerciais S/A warrants its products for
two-years period in accordance with the terms listed below:
1 - The warranty will be valid for the period above specified, counting from the
date when the equipment is installed in keeping with the warrant certificate,
even after the property there of has ben transfered.
2 – Should the equipment be installed by a third part, VALEO Climatização do
Brasil - Veículos Comerciais S/A warrant only the product and not its instalations.
3 - During the stipulated period, the warranty completely covers the workman-
ship and spare parts used to repair defects duly identified as being:
premature failure of material and components defects used on its manufacture.
4 - Only a techinician from the VALEO Climatização do Brasil - Veículos Comerciais
S/A authorized network of services is qualified to repair the defects coverd
under the warranty.
5 - The warranty approval is subject to the technical analysis of the defects
shown in the components and operational conditions to which the equipment
has been subjected.
6 - No claims will be accepted if the vehicle is still in use after the defect is
found, even if there is lack of pieces, delay in transportation or any other such
incident.
b) If the product suffers any damage caused by improper use, neglect, accident,
failures caused by external agents and even lack of maintenance (see owner's
manual) or services performed by unqualified person.
c) If the warranty certificate and/or the serial number of the product are
adulterated, overwritten or damaged.
d) If defects or unsatisfactory performance are caused by the use of non original
spare parts and in disagreement with the technical specifications from VALEO
Climatização do Brasil - Veículos Comerciais S/A.
8 - The Warranty Does Not Cover
a) Displacement of the bus for repairing of the equipment. In case the customer
requests to be attended in the same place where products is operating, the
collection or not of the visitation charge will be the criterion of the authorized
service provider.
b) The attending to the consumer, free or paid, in cities that do not have
authorized services providers. So the expenses with displacement are the sole
responsibility of the owner.
c) Lack of proper preventive maintenance, as described in the preventive
maintenance item in this manual.
d) Replacement of bearings, belts, filters in general and lubricating oil, since
they are considered items of natural wear.
Bearings, belts and alternators have limited warranty as follows:
- Bearings in general = 60,000km or 2 years, whichever occurs sooner.
- Belts in general = 20,000km or 3 months, whichever occurs sooner.
- Alternators = 2 years with no mileage limit, however, respecting the
conditions established in these warranty terms and the manufacturer's technical
specifications.
e) Loss or loss of profits caused by the stoppage of the vehicle due to
non-operation of the equipment.
7 - The Warrant Loses its Validity
a) If the installation or use of the product is not in accordance with the VALEO
Climatização do Brasil - Veículos Comerciais S/A technical recommendations.
CC 430 P3
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