68
FP1LM
Manoir
‐
Installation
and
Operation
Manual
VALCOURT
LIMITED
LIFETIME
WARRANTY
The
warranty
of
the
manufacturer
extends
only
to
the
original
consumer
purchaser
and
is
not
transferable.
This
warranty
covers
brand
new
products
only,
which
have
not
been
altered,
modified
nor
repaired
since
shipment
from
factory.
Products
covered
under
this
warranty
must
have
been
manufactured
after
the
revision
date
indicated
below.
Proof
of
purchase
(dated
bill
of
sale),
model
name
and
serial
number
must
be
supplied
when
making
any
warranty
claim
to
your
VALCOURT
dealer.
This
warranty
applies
to
normal
residential
use
only.
Damages
caused
by
misuse,
abuse,
improper
installation,
lack
of
maintenance,
over
firing,
negligence
or
accident
during
transportation,
power
failures,
downdrafts,
or
venting
problems
are
not
covered
by
this
warranty.
This
warranty
does
not
cover
any
scratch,
corrosion,
distortion,
or
discoloration.
Any
defect
or
damage
caused
by
the
use
of
unauthorized
parts
or
others
than
original
parts
void
this
warranty.
An
authorized
qualified
technician
must
perform
the
installation
in
accordance
with
the
instructions
supplied
with
this
product
and
all
local
and
national
building
codes.
Any
service
call
related
to
an
improper
installation
is
not
covered
by
this
warranty.
The
manufacturer
may
require
that
defective
products
be
returned
or
that
digital
pictures
be
provided
to
support
the
claim.
Returned
products
are
to
be
shipped
prepaid
to
the
manufacturer
for
investigation.
If
a
product
is
found
to
be
defective,
the
manufacturer
will
repair
or
replace
such
defect.
Transportation
fees
to
ship
the
product
back
to
the
purchaser
will
be
paid
by
the
manufacturer.
Repair
work
covered
by
the
warranty,
executed
at
the
purchaser’s
domicile
by
an
authorized
qualified
technician
requires
the
prior
approval
of
the
manufacturer.
Labour
cost
and
repair
work
to
the
account
of
the
manufacturer
are
based
on
predetermined
rate
schedule
and
must
not
exceed
the
wholesale
price
of
the
replacement
part.
All
parts
and
labour
costs
covered
by
this
warranty
are
limited
according
to
the
table
below.
The
manufacturer
at
its
discretion
may
decide
to
repair
or
replace
any
part
or
unit
after
inspection
and
investigation
of
the
defect.
The
manufacturer
may,
at
its
discretion,
fully
discharge
all
obligations
with
respect
to
this
warranty
by
refunding
the
wholesale
price
of
any
warranted
but
defective
parts.
The
manufacturer
shall
in
no
event
be
responsible
for
any
special,
indirect,
consequential
damages
of
any
nature,
which
are
in
excess
of
the
original
purchase
price
of
the
product.
A
one
‐
time
replacement
limit
applies
to
all
parts
benefiting
from
a
lifetime
coverage.
This
warranty
applies
to
products
purchased
after
October
1
st
,
2011.
DESCRIPTION
WARRANTY
APPLICATION
PARTS
LABOUR
Combustion
chamber
(welds
only),
castings,
convector
air
‐
mate,
ceramic
glass
(thermal
breakage
only*),
and
secondary
air
tubes*.
Lifetime
4
years
Plating*
(defective
manufacture)
–
subject
to
limitations
above.
Lifetime
n/a
Stainless
steel
firebox
components,
surrounds
and
heat
shields,
ash
drawer,
steel
legs,
pedestal,
trims
(aluminum
extrusions),
C
‐
Cast
baffle*,
and
vermiculite
baffle*.
5
years
3
years
Carbon
steel
firebox
components,
glass
retainers,
and
handle
assembly.
3
years
2
years
Blowers,
heat
sensors,
switches,
rheostat,
wiring,
and
other
controls.
2 years
1
year
Paint
(peeling),
gaskets,
insulation,
refractory
panels*
and
ceramic
fibre
blankets.
1 year
n/a
*Pictures
required
Shall
your
unit
or
a
components
be
defective,
contact
immediately
your
VALCOURT
dealer.
Prior
to
your
call
make
sure
you
have
the
following
information
necessary
to
your
warranty
claim
treatment:
Your
name,
address
and
telephone
number;
Bill
of
sale
and
dealer’s
name;
Serial
number
and
model
name
as
indicated
on
the
nameplate
fixed
to
the
back
of
your
unit;
Nature
of
the
defect
and
any
relevant
information.
Before
shipping
your
unit
or
defective
component
to
our
plant,
you
must
obtain
from
your
VALCOURT
dealer
an
Authorization
Number.
Any
merchandise
shipped
to
our
plant
without
authorization
will
be
refused
automatically
and
returned
to
sender.
