8 Detecting and rectifying faults
10
Installation and maintenance instructions eloSTOR pro 0020196671_06
8
Detecting and rectifying faults
8.1
Replacing a defective heating element
1.
Disconnect the product from the power supply.
(
→
Page 10)
2.
Empty the product. (
→
Page 10)
3.
Remove the flange. (
→
Page 9)
4.
Unscrew the defective heating element from the flange.
5.
Screw the new heating element onto the flange.
6.
Install the flange. (
→
Page 9)
7.
Start up the product. (
→
Page 8)
8.2
Rectifying faults
▶
Use the table in the appendix to rectify the faults
(
→
Page 11).
9
Decommissioning
Disconnecting the product from the power supply
Danger!
Risk of electric shock
There is a risk of electric shock when working
on electrical components that are connected
to the low-voltage network.
▶
Disconnect the product from the power
supply.
▶
Secure the product against being
switched back on again.
▶
Check that the product is de-energised.
▶
Only open the product when it is de-ener-
gised.
1.
Remove the mains connection lines.
Emptying the product
2.
Close the cold water stop cock.
3.
Open a hot water valve connected to the product.
4.
Drain the domestic hot water cylinder using the drain
cock.
Removing the product
5.
Remove the cold and hot water piping.
6.
Undo the screws.
7.
Lift the product and remove it from the wall.
8.
Remove the screws from the wall.
10 Recycling and disposal
Disposing of the packaging
▶
Dispose of the packaging correctly.
▶
Observe all relevant regulations.
11 Customer service
Applicability:
Austria
Vaillant Group Austria GmbH
Clemens-Holzmeister-Straße 6
1100 Wien
Österreich
E-Mail Kundendienst: [email protected]
Internet Kundendienst: http://www.vaillant.at/werkskundendi-
enst/
Telefon: 05
7050
‑
2100 (zum Regionaltarif österreichweit,
bei Anrufen aus dem Mobilfunknetz ggf. abweichende Tarife
- nähere Information erhalten Sie bei Ihrem Mobilnetzbe-
treiber)
Der flächendeckende Kundendienst für ganz Österreich ist
täglich von 0 bis 24 Uhr erreichbar. Vaillant Kundendienst-
techniker sind 365 Tage für Sie unterwegs, sonn- und feier-
tags, österreichweit.
Applicability:
Germany
Auftragsannahme Vaillant Kundendienst: 021
91
5767901