
46
Installation and maintenance instructions 0020323586_00
Appendix
A
Troubleshooting
Diagnostics in accordance
with the LED display
Fault
Possible cause
Troubleshooting
No LED lights up
No domestic hot water
generation
The fuse has tripped.
Check the circuit breaker (fuse) and,
if required, switch it on.
The PCB is defective
Replace the product
The green LED flashes
Product does not start
The shower head and/or aerator for
the water tap are calcified
Descale the shower head and/or
aerator for the water tap, or replace
it
The domestic hot water
flow rate quantity is too
low
The product's filter is dirty
Clean the filter
No domestic hot water,
while the flow rate quant-
ity is greater than the ini-
tial flow rate
The volume flow sensor is defective
Replace the product
The green and yellow LEDs
flash (not in every case)
The set temperature is
not reached
The product has reached its power
limit
Reduce the flow rate quantity, install
a flow rate limiter, check the flow
rate limiter
One of the product's phases is de-
fective
Check the circuit breaker (fuse) and,
if required, switch it on.
The green LED flashes and
the yellow LED lights up
permanently
The set temperature is
not reached
The target valuator or the connection
cable is defective. The connection
cable is not connected.
Connect the connection cable; if
required, replace the valuator.
The scald protection is activated
Deactivate the scald protection
The outlet sensor is defective
Ensure that the outlet sensor is con-
nected; if required, replace the outlet
sensor.
No domestic hot water,
while the flow rate quant-
ity is greater than the ini-
tial flow rate
The heating system is defective
Check the resistance of the heating
system and, if required, replace the
product.
The PCB is defective
Replace the product
The green LED flashes and
the red LED flashes quickly
No domestic hot water
generation
The product is calcified
Replace the product
The green LED flashes and
the red LED lights up per-
manently
No domestic hot water
generation
The safety pressure switch has been
triggered.
Open a draw-off valve downstream
of the product for one minute in or-
der to allow the heating system to
cool. Activate the safety pressure
switch by pressing the safety switch
(
Electronics safety fault
Replace the product
The inlet sensor or the connection
cable is defective.
Check the cable connection and, if
required, replace the inlet sensor
Short circuit in the outlet sensor or
connection cable.
Check the connection and, if re-
quired, replace the outlet sensor
The PCB is defective
Replace the product
The desired temperature
of > 55 °C is not main-
tained
The cold water input temperature is
above 55 °C
Reduce the product's inlet temperat-
ure
The product switches
itself off
The air detection registers air
The domestic hot water generation is
temporarily switched off
The product restarts after one minute
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