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Troubleshooting 

 

The camera does not 
respond to the 
ControlVIEW 
extreme

 

 

Check power to the ControlVIEW extreme 

 

Check power to the camera(s). 

 

Check the connection of the serial cables 
between camera one and the ControlVIEW 
Xtreme. 

 

Check all serial connections of all cameras in 
the daisy chain. 

 

Confirm that the ControlVIEW Xtreme is not in 
program mode. 

 

Confirm that no triggering device is trying to 
hold the ControlVIEW Xtreme at a preset 

 

Reset the ControlVIEW extreme 

 

Check to see that Joystick Priority is OFF 

 

 

 

 

The camera does not 
respond to serial 
instructions from 
control device 
passing through with 
the ControlVIEW 
extreme

 

 

Confirm this serial port on the control device is 
set to 9600 bps, 8N1, no parity, and no flow 
control. 

 

Check all serial connections to the camera. 

 

Confirm that serial port on the ControlVIEW 
Xtreme is set to Active Serial OFF. 

 

 

 

 

The internal video 
switcher does not 
switch

 

 

The ControlVIEW Xtreme scans the serial port 
for attached cameras.  If a camera is not 
detected, the video switcher will not switch to 
that source.  Ensure the camera is connected 
and operating correctly and reset the 
ControlVIEW Xtreme 

 

Check to see if the system is in 

Joystick 

Priority Mode.

  In this mode, only the joystick 

can switch the video.  If a joystick is not 
connected, turn off

 Joystick Priority Mode

 

Make sure the cables connecting each of the 
cameras together in the daisy chain are 
correctly pinned according to Camera 
manufacturer’s instructions. 

 

Summary of Contents for ControlVIEW Xtreme

Page 1: ...ers Unpacking the ControlVIEW Xtreme Carefully remove the device and part of the packing material Set the unit on a flat solid surface unpack and identify the following parts One Power Supply One Powe...

Page 2: ...deo Output to display distribution system 8 Switcher Control Output for Controlling External Video Switcher 9 RS 232 output Serial Connection to Camera s 10 RS 232 input Serial Connection from Control...

Page 3: ...Appendix B for Pinout diagram for ControlVIEW Xtreme 5 Using an S video cable connect the video output from camera one to the video input for camera one on the ControlVIEW Xtreme Repeat this step for...

Page 4: ...t moving it The Camera default setting is also a separate option to choose which camera will be selected It is recommended to set the Default Timer when setting the Default Preset Default Timer This s...

Page 5: ...the arrow points to Tilt Speed 2 Press Select 3 Press Up or Down arrow to point to the speed desired Higher numbers are faster 4 Press Select Note The Tilt Speed only affects the speed of moving from...

Page 6: ...be connected to the Joystick and the DB25 port for presets 49 72 1 Using the Menu Control buttons Press UP or DOWN until the arrow points to Jstik Priority 2 Press Select 3 Press Up or Down arrow to p...

Page 7: ...s even when the system and cameras are off The system may be safely powered down using the enclosed remote or by simply disconnecting power Control system users For users with an external control syst...

Page 8: ...me Confirm this serial port on the control device is set to 9600 bps 8N1 no parity and no flow control Check all serial connections to the camera Confirm that serial port on the ControlVIEW Xtreme is...

Page 9: ...is between 1 and 72 KEYPAD XX Allows the Control System to activate or reactivate the keyboard on the front panel of the ControlVIEW Xtreme XX ON or OFF RESET Resets the ControlVIEW Xtreme while remem...

Page 10: ...set information Directs the ControlVIEW Xtreme to send the menu shown above to host PASS Sending the PASS instruction followed by a CR then followed by a camera instruction passes the camera instructi...

Page 11: ...Appendix B ControlVIEW Xtreme Port Pin Configuration Rear view of ControlVIEW Xtreme Presets 25 48 Preset 25 Preset 37 GND Preset 38 Preset 48 Preset 49 Preset 61 GND Preset 62 Preset 72 Presets 49 72...

Page 12: ...inside Keep this device away from food and liquid To clean the exterior wipe with a damp cloth Do not use abrasive chemicals Operating in storage conditions Do not store or operate this device under...

Page 13: ...a product for repair or replacement request an RMA from Vaddio s technical support Provide a technician with a return phone number e mail address shipping address and product serial numbers Describe...

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