-20-
Brush roll in the
motorized
nozzle is not
turning.
Brush roll is jammed.
Remove obstruction. Follow instructions
on page 17.
Brush roll needs to be reset.
Turn the unit off and remove the
obstruction, then turn back on.
Brush roll is not installed well.
Remove brush roll and reinstall
following instructions on page 17.
Debris accumulates on metal
contacts connecting the dust
cup and the main body of the
hand vacuum.
Remove the debris and reinstall
following instructions on page 16.
The dust cup is installed
incorrectly.
Reinstall the dust cup correctly as
instructed on page 16.
Vacuum not
picking up or
suction power is
weak.
Dust cup is full.
Empty dust cup.
Filter needs cleaning.
Follow filter cleaning instructions.
Filter needs to be replaced.
Purchase online at www.vacmaster.com
or call (866) 384-8432.
Battery may be depleted.
Charge the battery as instructed on
page 10.
Dust cup is not installed well.
Check dust cup for correct installation
and ensure it is snapped firmly in place.
Dust escapes
from vacuum.
Filter is missing or installed
incorrectly.
Check filter for correct installation.
Filter is damaged and needs to
be replaced.
Purchase online at www.vacmaster.com
or call (866) 384-8432.
Dust cup is full or is installed
incorrectly.
Empty dust cup container or position
dust cup correctly and snap firmly into
place.
Pre-filter is missing or is installed
incorrectly.
Reinstall correctly as instructed on page
15.
