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12 Trouble-shooting
Display
Possible cause
Solution
Ambient temper-
ature too low
▪
It is not possible to
use the
room air
drying operating
mode for drying be-
cause the ambient
temperature is below
8 °C.
▸ Dry the washing using the
tumble dry-
ing operating mode.
FXX/EXX see in-
structions
SN XXXXX
XXXXXX
▪
Various situations can
lead to this error mes-
sage.
▸ Press the
button.
▸ Remove the mains plug from the mains
socket.
▸ Wait for about 1 minute.
▸ Insert the mains plug into the mains
socket again and select a new pro-
gramme.
▪
If the error appears
again:
▸ Note down error message in full and ap-
pliance's SN.
▸ Disconnect from the power supply.
▸ Call Customer Services.
UXX/EXX see in-
structions
SN XXXXX
XXXXXX
▪
Overvoltage (U1)
▪
Undervoltage (U2)
▸ Press the
button.
▸ Remove the mains plug from the mains
socket.
▸ Wait for about 1 minute.
▸ Insert the mains plug into the mains
socket again and select a new pro-
gramme.
▪
If the error appears
again:
▸ Remove the mains plug from the mains
socket.
▸ Have an electrician check the house in-
stallation.
12.2
Other possible problems
Problem
Possible cause
Solution
The programme
takes signific-
antly longer
than indicated
during the
tumble drying
operating mode.
▪
Door filter and/or
door filter mat are
blocked.
▸ Clean door filter and/or door filter mat
▪
Front filter is clogged. ▸ Clean the front filter (see page 32).
▪
Very wet washing.
▸ Spin washing at a higher speed.
▪
The ambient temper-
ature is too high or
too low.
▸ Improve circulation and ventilation of air
in room.
▸ Ensure that the temperature of the room
is between 5 and 35 °C.
36