Check
Is the scale overloaded?
Action
Remove all load on platter and
check again.
Check
Is the platter insert correctly
into the scale?
Action
Take out the platter and insert
again.
Check
Is the stainless steel platter
(if purchased) place onto the
platter?
Action
Place the stainless steel
platter onto the plastic
platter.
SCALE DOES NOT WEIGH CORRECTLY
Check
Is the right weight unit
employed?
Action
Select the correct weight unit.
Check
Are the minimum weight applied
to scale?
Action
Refer to Appendix F for
recommended minimum load applied
and try again.
Check
Is the scale placed on a level
surface?
Action
Check the bubble level and
adjust the adjustable feet to
obtain a level condition.
Check
Is the scale affected by air flow
, vibration or RF interference?
Action
Place scale away from all
disturbances.
Check
Is the scale calibrated correctly
?
Action
Contact your dealer.
SCALE DOES NOT COUNT CORRECTLY
Check
Is the right sample size employed
during sampling process?
Action
Repeat the sampling process and
try again.
Check
Is the sample size employed during
sampling process too small?
Action
Incr ease the sample size, repeat
the sampling process and try again.
Check
Is the scale placed on a level
surface?
Action
Check the bubble level and adjust
the adjustable feet to obtain a
level condition.
Check
Is the scale affected by air flow,
vibration or RF interference?
Action
Place scale away from all
disturbances.
Check
Is the scale calibrated correctly?
Action
Contact your dealer.
Check
Is the Auto Unit Piece Weight
Enhancement function being
employed?
Action
Repeat the sampling process.
Conduct counting transaction
according to all procedures as
listed on paragraphs 7.8 and 7.9.
SCALE TURNED OFF AUTOMATICALLY
Check
Is the AUTO POWER OFF function
employed?
Action
Disable the AUTO POWER OFF
function.
