USTER HVI SPECTRUM, Instruction Manual, Page: 4 / 230

Instrument Warranty
All USTER® instruments are covered by a limited warranty, conditions of which may
vary according to local laws.
We are required by current U.S. regulations to call this a "Limited Warranty" because
there are ways a user might cause damage to this equipment that are completely
beyond our control. Uster Technologies, Inc. assumes no responsibility for the
customer's process, facilities, or personnel. The customer is liable for damage of this
sort. Failure to supply specified electrical and air requirements will void the warranty.
The warranty period is 12 months from the date the instrument is installed at the
purchaser’s site, or 18 months from the date the instrument is shipped from the Uster
Technologies, Inc. factory.
Further, Uster Technologies, Inc. will replace externally undamaged glass electrodes,
measuring cells, and electron tubes within 6 months of delivery if test results reveal
manufacturing faults or insufficient life.
Upon written request of the purchaser within the warranty period, we will repair or
replace (at our discretion) any instrument or part that fails in normal use as a result of
improper design, faulty materials, or faulty workmanship. Replaced parts shall
become the property of Uster Technologies, Inc.
In the event that the defective part/instrument must be returned to the factory for repair,
transport both ways shall be at the cost and risk of the purchaser. Also the costs of
dismantling and re-erection of the defective part are to be carried by the purchaser. If,
for any reason beyond our control, such part cannot be repaired or replaced at our
factory all additional costs resulting therefrom shall be borne by the purchaser.
The purchaser shall not be entitled to claim any further indemnity for deficiencies in the
goods delivered, in particular for damages or for cancellation of the contract.
All contractual obligations of the vendor expire unless the purchaser advises Uster
Technologies, Inc. of any claims arising under the guarantee in writing before expiry
of the warranty period.
Excluded from the warranty are defects and losses resulting from improper storage,
natural wear, improper maintenance, failure to observe the operating instructions,
excessive loading, the user of unsuitable media, the influence of chemical or
electrolytic action, unsatisfactory building or erection and commissioning work not
undertaken by Uster Technologies, Inc., or other reasons beyond our control.
The vendor’s liability shall cease if the purchaser or a third party undertakes changes
or repairs to the goods without the written consent of Uster Technologies, Inc., or if
such goods are resold by the purchaser to a third party without an agreement from the
Uster Technologies, Inc.
For materials or goods supplied by third parties, the Uster accepts liability only to the
extent of the guarantees provided by such third parties.