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Section 7 | Warranty Information and Coverages
7.1 Warranty
Continental United States
USA Lab products are warrantied to be free of workmanship, mechanical, and material
defects for
one to two years
from date of purchase depending on product. Within this
warranty period USA Lab will replace or repair components that fail due to manufacturer
defect. For such repairs or parts, shipping charges will be covered in full or in part by USA
Lab.
This warranty
does not cover any failures
due to alteration, repairs, misuse, accident, or
abuse. This warranty also
does not cover wear items
such as glassware, heating elements,
thermocouples, oil seal sets, switches, and sensors. The warranty does also not cover
wrongful input voltage. The customer needs to be responsible in monitoring power rating
and routine checking. If using water in a heater or chiller, the customer must only use
distilled water.
Other forms of water will
void the warranty.
Non-continental United States
USA Lab products are warrantied to be free of workmanship, mechanical, and material
defects for
one to two years
from date of purchase depending on product. Within this
warranty period USA Lab will replace or repair components that fail during normal daily
use. Such repairs or parts will be covered in full by USA Lab and
the customer will be
responsible for shipping, labor, and custom duties.
This warranty
does not cover any failures
due to alteration, repairs, misuse, accident, or
abuse. This warranty also
does not cover wear items
such as glassware, heating elements,
thermocouples, oil seal sets, switches, and sensors. The warranty does also not cover
wrongful input voltage. The customer needs to be responsible in monitoring power rating
and routine checking. If using water in a heater or chiller, the customer must only use
distilled water.
Other forms of water will
void the warranty.
