16
6.2 Troubleshooting
Problem
Cause
Solution
No power
A. Not plugged in.
B. No power supplied from outlet.
C. Outlet has power, unit does not.
D. Breaker tripped.
E. Power randomly turns off.
A. Plug unit in.
B. Reset breaker in the front panel or at service
panel.
C. Verify no power at circuit breaker in front
panel.
D. Reset breaker in the front panel or at service
panel.
E. Check screws inside of the plug, tighten if
necessary.
Temperature
display is
incorrect
A. Probe wire is loose.
B. Temperature probe has a short.
C. Main board has failed.
A. Tighten probe wires.
B. Replace temperature probe.
C. Replace main board.
Temperature
display not
working
correctly or
flashing
A. Incorrect power supply.
B. Display cable loose or broken.
C. Display board has failed.
A. Supply the correct power to the unit.
B. Re-seat or replace the display cable.
C. Replace the display board.
Shock from the
shell of the unit
A. System ground fault.
B. An electrical component has failed.
A. Repair fault to ground.
B. Contact us for further troubleshooting.
Not heating
A. Heating not enabled.
B. Heating won’t turn on.
A. Enable heating.
B. Check the relay and the element for damage.
Boling /
smoking
A. Temperature set too high
(glycol only)
B. Heating not increased slowly.
A. Reduce temperature below 110°C or switch to
silicone oil.
B. Increase the temperature slowly by 5°C
increments.
