US Robotics Wireless USB Print Server User Manual Download Page 101

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Wireless USB Print Server User Guide

My document doesn't use the correct fonts when printing.

My EPS file doesn't use the correct fonts when printing.

I can't select the Remaining from: item in the Print Dialog box.

A cover page prints either on the first or the last page of the document.

I am having trouble printing with the LaserWriter 8.

The colors on my printed output do not match the colors on my computer
screen.

When I send a print job, I get a PostScript Command error or nothing is
printed.

Unix

The Wireless USB Print Server is not recognized.

I don't know t he IP Address of the Wireless USB Print Server and it is being
moved to a new network environment.

file:///G|/CSO/T-Writer Repository/Networking/5436A Wireless Gutenberg/User Guide/English/troubleshooting.html (3 of 3)9/14/2006 4:38:56 PM

Summary of Contents for Wireless USB Print Server

Page 1: ...printer via an Ethernet network or a wireless network By using the USB Print Server to connect a USB printer to a wireless or Ethernet network device such as a wireless router or a switch the USB prin...

Page 2: ...SB cable Physical Features LEDs LED State Function LAN Solid Ethernet LAN link is achieved Flashing Sending or receiving LAN data Off Not connected to LAN WAN Solid Ethernet WAN link is achieved Flash...

Page 3: ...power adapter back in to the print server 4 Release the RESET button To print a status page Press the RESET button once LAN Connects the print server to your computer s Ethernet adapter USB Connects...

Page 4: ...stickers affixed to the product 1 5 U S ROBOTICS warrants to the CUSTOMER that this product will be free from defects in workmanship and materials under normal use and service for TWO 2 YEARS from th...

Page 5: ...up copy of all software provided with this product 2 3 CUSTOMER assumes full responsibility to properly install and configure this product and to ensure proper installation configuration operation and...

Page 6: ...se original purchase receipt from U S ROBOTICS or its authorised reseller with the product or part with the returned product or part then U S ROBOTICS will issue CUSTOMER a Return Material Authorisati...

Page 7: ...y software vendors This U S ROBOTICS Limited Warranty does not apply to such third party software For the applicable warranty refer to the end user license agreement governing the use of such software...

Page 8: ...NTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE S...

Page 9: ...f laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods U S Robotics Corporation 935 National Parkway Schaumburg IL 60173 U S A 2004 2006 U S Rob...

Page 10: ...a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to...

Page 11: ...obotics logo are registered trademarks of U S Robotics Corporation Other product names are for identification purposes only and may be trademarks of their respective companies Product specifications s...

Page 12: ...bject to the following conditions 1 this device may not cause harmful electromagnetic interference and 2 this device must accept any interference received including interference that may cause undesir...

Page 13: ...erence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures R...

Page 14: ...c Radiated Power EIRP is not more than that required for successful communication Users should ensure for their own protection that the electrical ground connections of the power utility telephone lin...

Page 15: ...eden Norway Denmark Finland Czech Republic Poland Hungary and Greece An electronic copy of the original CE Declaration of Conformity is available at the U S Robotics website www usr com Regarding IEEE...

Page 16: ...X 4 2427 X X X 5 2432 X X X 6 2437 X X X 7 2442 X X X 8 2447 X X X 9 2452 X X X 10 2457 X X X 11 2462 X X X 12 2467 X 13 2472 X Operating Channels IEEE 802 11g compliant 11 channels US Canada 13 chann...

Page 17: ...ion and the International Commission on Non Ionizing Radiation Protection ICNIRP 1999 for the entire population The exposure standard for portable equipment uses the Specific Absorption Rate as unit o...

Page 18: ...tablish a wireless connection to the network 1 Turn on your printer 2 Connect one end of the USB cable to the USB port on your printer and connect the other end of the USB cable to the USB port on the...

Page 19: ...o Configure the Wireless USB Print Server 1 Verify you are logged on to your computer as an administrator You must be logged on as an administrator to ensure the software will be properly installed 2...

Page 20: ...n the list and click Next If it does not appear in the list check your physical connections and click Refresh 4 You can change the Device Name if you want and enter a Domain Name When finished file G...

Page 21: ...capabilities you can select Obtain IP Address automatically If your network device does not have DHCP capabilities you can select Fixed IP Address and add the IP address information When finished cli...

Page 22: ...USB Print Server 7 You can then select your Network Type as either Infrastructure or Ad Hoc depending on if you are using a wireless router or access point or not in your wireless network file G CSO...

Page 23: ...D field you should enter the SSID of the wireless router or access point to which you will be connecting the wireless print server If you selected Ad Hoc for your Network Type you can select a specifi...

Page 24: ...d to modify the security settings of your wireless network accordingly A If you select WEP you will need to select either Open System or Shared Key for your Authentication and then click Next file G C...

Page 25: ...ill then need to select your WEP Key Length either 64 bit Hex 64 bits ASCII 12 bits Hex or 128 bits ASCII Click Next file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide Engli...

Page 26: ...efault Key number Click Next when finished Hex ASCII 64 bit 10 characters 5 characters 128 bit 26 characters 13 characters WEP Key 64 bits ASCII WEP Key 64 bits Hex file G CSO T Writer Repository Netw...

Page 27: ...Wireless USB Print Server User Guide WEP Key 128 bits ASCII file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English install html 10 of 17 9 14 2006 4 35 10 PM...

Page 28: ...select WPA PSK you will need to enter the WPA Key on the next screen This Key should match what you already have in your wireless network file G CSO T Writer Repository Networking 5436A Wireless Guten...

Page 29: ...nformation your initial configuration is complete and you should click Finish 9 You will then be prompted to install the PTP Peer to Peer driver Click Yes and follow the on file G CSO T Writer Reposit...

Page 30: ...ck Finish 11 Click OK in the Information screen that appears It may be necessary to minimize the Print Server Utility screen in order to see the Information screen 12 In the Printer Port Setup select...

Page 31: ...click Refresh until the port name appears 13 Click OK on the message that appears 14 Select the printer from the Existing Printers list file G CSO T Writer Repository Networking 5436A Wireless Gutenb...

Page 32: ...tructions 15 Click Connect If you do not see an asterisk next to the port name in the Printer Port Setup screen click Refresh If it still doesn t appear see Troubleshooting 16 Click Close file G CSO T...

Page 33: ...e printer you just installed and select Properties 3 Click Print Test Page Your printer should successfully print a test page Step Four Setup the Print Server for Wireless Access You can now access th...

Page 34: ...Print Server To connect additional client computers to the printer you will need to perform the client installation on each computer To install the management tools for the Wireless USB Print server...

Page 35: ...ireless USB Print Server must be installed on your LAN and configured as described in the Wireless USB Print Server Installation section Both the Wireless USB Print Server and the attached printer mus...

Page 36: ...u will need to select the type of user that this computer will be User Administrator Custom or IPP Client file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English install_...

Page 37: ...be selected if the Wireless USB Print Server has already been configured and you just need printing capabilities on this computer 1 Click User and then click Next and follow the on screen instruction...

Page 38: ...e sure the Configure Print Driver now checkbox is selected and click Finish 5 Click OK in the Information screen that appears It may be necessary to minimize the Print Server Utility screen in order t...

Page 39: ...the port and click Next If you do not see the printer click Refresh until the port name appears 7 Click OK on the message that appears file G CSO T Writer Repository Networking 5436A Wireless Gutenbe...

Page 40: ...Print Server User Guide 8 Select the printer from the Existing Printers list file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English install_client html 6 of 16 9 14 200...

Page 41: ...ctions 9 Click Connect If you do not see an asterisk next to the port name in the Printer Port Setup screen click Refresh If it still doesn t appear see Troubleshooting 10 Click Close file G CSO T Wri...

Page 42: ...dministrator Administrator will install the necessary tools for initial configuration as well as the BiAdmin Management Utility This should only be chosen by more advanced network clients 1 Select Adm...

Page 43: ...Wireless USB Print Server User Guide 3 Click Next and then Finish file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English install_client html 9 of 16 9 14 2006 4 35 27 PM...

Page 44: ...the network client to select the options that will be installed from any combination of the BiAdmin Management Utility the Setup Wizard and the Peer to Peer Print Port driver This should only be chos...

Page 45: ...Wireless USB Print Server User Guide 3 Click Next file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English install_client html 11 of 16 9 14 2006 4 35 27 PM...

Page 46: ...ireless USB Print Server User Guide 4 Click Next and then Finish file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English install_client html 12 of 16 9 14 2006 4 35 27 PM...

Page 47: ...s For these platforms IPP Client software is supplied on the CD ROM You can also distribute the setup program IPP_CLIENT EXE to users vial E mail Installing from the Installation CD ROM 1 Select IPP I...

Page 48: ...Wireless USB Print Server User Guide 3 Click Next file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English install_client html 14 of 16 9 14 2006 4 35 27 PM...

Page 49: ...ireless USB Print Server User Guide 4 Click Next and then Finish file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English install_client html 15 of 16 9 14 2006 4 35 27 PM...

Page 50: ...to unzip the included files 2 The IPP Setup program will then run 3 Follow the prompts to complete the installation 2004 2006 U S Robotics Corporation file G CSO T Writer Repository Networking 5436A...

Page 51: ...lly no special configuration is required Software Requirements System 9 x OS or newer AppleTalk Setup 1 Click the apple icon and choose Control Panel and then AppleTalk 2 Ensure that Ethernet is selec...

Page 52: ...ct File and then Print and choose the desired printer Advanced Setup and Management In a mixed Windows computer Macintosh environment you can use the BiAdmin Management Utility to configure the Wirele...

Page 53: ...r s Address field and enter the Queue Name L1 for port 1 L2 for port 2 if the Wireless USB Print Server has 2 printer ports 5 Select the Printer Model from the drop down list 6 Click Add 7 Configurati...

Page 54: ...ireless USB Print Server User Guide 2004 2006 U S Robotics Corporation file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English install_mac htm 4 of 4 9 14 2006 4 35 45 PM...

Page 55: ...using DHCP or BOOTP the Wireless USB Print Server ships with an IP Address of 0 0 0 0 This is NOT a valid IP Address Therefore you must do ONE of the following Check your DHCP server if you have one a...

Page 56: ...ss of the Wireless USB Print Server is shown on a sticker on the base of the device Other Wireless USB Print Server Configuration The recommended method to configure the Wireless USB Print Server is t...

Page 57: ...me which indicates which printer is attached Hostname for remote server Wireless USB Print Server name as used in etc hosts lpd Name of queue on remote server Logical printer number e g L1 to service...

Page 58: ...rint jobs Stop Print Services usr lib lpshut Add a System Printer usr lib lpadmin p printer_name v dev null Restart the Print Services usr lib lpsched Enable printing to the new printer device enable...

Page 59: ...LPD on Linux If using the command line the procedure is the same as for System V above On recent Linux distributions you can use the graphical X windows interface instead of the command line The proce...

Page 60: ...Print Server Remember the following The remote host name is the name of the Wireless USB Print Server The remote printer name is the logical printer e g L1 on the Wireless USB Print Server If asked fo...

Page 61: ..._directory Tab mx 0 Where Printer_name is the Print Queue name used to store jobs for the corresponding logical printer PS_NAME is the Wireless USB Print Server name defined in etc hosts Logical_Print...

Page 62: ...d on the Unix host filename is the name of the file you wish to print Example lpr P Marketing etc hosts In the above example the etc hosts file is sent to the printer queue Marketing It will then be s...

Page 63: ...s must be running IntranetWare Client V2 2 or later The following procedure is designed to enable Public Access Printing under NDPS Public Access Printing allows anybody on the network to access the p...

Page 64: ...indow To start the NDPS Manager in future enter the following command at the console LOAD NDPSM then select the NDPS Manager object To start the NDPS Manager whenever you bring up the server add a com...

Page 65: ...name for the Printer Agent PA Name 5 Normally the NDPS Manager will be the NDPS Manger object you are using 6 Select Novell Printer Gateway in the Gateway Type 7 Click OK and then select the available...

Page 66: ...h then select appropriate drivers for Windows 98 etc as required The new Printer Agent will now appear in the Printer Agent List window Repeat this procedure for any other ports on the Print Server or...

Page 67: ...scribed below If it is not already installed install TCP IP printing support then add a TCP IP Remote Printer Adding TCP IP Printing Support 1 Windows XP 2000 and NT Users Click Windows Start Control...

Page 68: ...f printer or print queue on that server dialogue box enter the appropriate logical printer number e g L1 as previously configured on the Wireless USB Print Server By default L1 is port 1 and L2 is por...

Page 69: ...the Printers folder right click the new printer and select Sharing Select Shared As and enter an appropriate name for this printer Users will see this name when browsing for the printer during instal...

Page 70: ...If you do not know the IP address of the Wireless USB Print Server open the BiAdmin Management Utility The IP address along with other information about the print server is displayed on the first scre...

Page 71: ...Server User Guide Wireless Security Apple Talk NetBEUI TCP IP 2004 2006 U S Robotics Corporation file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English wui html 2 of 2 9...

Page 72: ...s On networks with multiple Wireless USB Print Servers it is recommended that you use the BiAdmin Management Utility instead of the Web User Interface Installing the BiAdmin Management Utility If you...

Page 73: ...Wireless USB Print Server User Guide 3 Select Custom file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English management html 2 of 7 9 14 2006 4 38 13 PM...

Page 74: ...Wireless USB Print Server User Guide 4 Verify sure BiAdmin is selected file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English management html 3 of 7 9 14 2006 4 38 13 PM...

Page 75: ...k in the Programs menu When it is launched the BiAdmin Management Utility will search your network for all the Wireless USB Print Servers that are attached and running The Wireless USB Print Servers w...

Page 76: ...e following steps Make sure that the Wireless USB Print Server is installed and receiving power then click in the WUI to refresh the list If the Wireless USB Print Server is on another LAN segment in...

Page 77: ...onnect to a Wireless USB Print Server that is located on another LAN segment You need to enter IP address of the remote Wireless USB Print Serve and click Set If your LAN does not have a router this o...

Page 78: ...to the selected Wireless USB Print Server settings If an icon is grayed out that option or protocol is unavailable Device Information Printer Status Configuration Wizard Firmware Upgrade Refresh Exit...

Page 79: ...T 2000 and then sent to the Wireless USB Print Server This allows the Network Administrator to modify the Print Queue For example an important job can be moved to the head of the queue AppleTalk is al...

Page 80: ...is for you If you are using other methods you must perform a manual check of these settings Perform the following steps 1 Click Windows Settings Control Panel and then Network You should see a screen...

Page 81: ...his printing method print jobs are stored queued on your computer and then sent to the Wireless USB Print Server when it is available Windows 2000 and XP require no additional software For other versi...

Page 82: ...P IP Printer Port screen above enter the IP Address of the Print Server in the Printer Name or IP Address field and then click Next file G CSO T Writer Repository Networking 5436A Wireless Gutenberg U...

Page 83: ...n select LPR in the Protocol section Enter a Queue name L1 for the USB Port Ensure the LPR Byte Counting Enabled setting is Enabled Click OK to confirm your changes and close this screen file G CSO T...

Page 84: ...ert the U S Robotics Installation CD ROM into your CD ROM drive 2 Click Additional Installs and then select the User 3 Follow the prompts to complete the installation of the Peer to peer Printer Port...

Page 85: ...sted perform the following Click the Refresh button Check that both the Wireless USB Print Server and the printer are properly connected and powered on Check that the Wireless USB Print Server has bee...

Page 86: ...er and Model or click Have Disk if you have the printer manufacturer s Installation CD ROM It is recommended that you change the Printer name to indicate the device to which it is connected e g HP2100...

Page 87: ...a port created by this setup program use the Windows Delete Port option 1 Right click any printer in the Printers folder and select Properties 2 Locate the and click Delete Port This button is on the...

Page 88: ...Printer s Properties Banner Check this option to print a banner page before each print job If using a PostScript Printer select the PostScript checkbox The User Name will be printed on the banner page...

Page 89: ...shown below If it is the same Workgroup as your computer it will be listed on screen If it is in a different workgroup double click Entire Network then double click the appropriate Workgroup to open i...

Page 90: ...nt Queue the Print Server is installed on an existing Network Server Windows Unix or NetWare rather than on your computer If your Network Administrator uses this system each Windows client must be set...

Page 91: ...t the correct printer Manufacturer and Model as advised by your Network Administrator and click Next 7 Follow the prompts to complete the Wizard The new printer will be listed with any other installed...

Page 92: ...ireless USB Print Server User Guide 2004 2006 U S Robotics Corporation file G CSO T Writer Repository Networking 5436A Wireless Gutenberg User Guide English printing html 14 of 14 9 14 2006 4 38 29 PM...

Page 93: ...r contains the necessary firmware to act as an IPP Server No additional configuration is necessary However the following requirements must be met The Print Server must have a valid IP Address Any rout...

Page 94: ...ll be the same as your Browser configuration 3 Enter the IP Address or URL of the IPP Server 4 Click Select Device Port to view the available ports on the IPP Server and select the appropriate port A...

Page 95: ...complete To create additional IPP Ports repeat the entire procedure The Proxy Server and other options are set individually for each IPP Port Changing the IPP Port Settings After the IPP port is crea...

Page 96: ...ts will be made Increase this number if you have a poor connection or the remote server is very busy IPP Client Setup Windows 2000 XP Windows 2000 and XP have their own IPP Client and there is no need...

Page 97: ...rver 6 Click Next and complete the Wizard The IPP printer is now ready for use Using IPP Printers The IPP Printer can be selected and used like any other Windows printer If the IPP Server is not on yo...

Page 98: ...re 2 settings Retry Interval and Retry Count which can be adjusted if you have problems connecting to the IPP Server See the Changing the IPP Port Settings section on this page for details 2004 2006 U...

Page 99: ...et 2 Ensure that the power outlet to which the print server is connected is a live outlet 3 Refer to the LED descriptions and then check the LEDs on the print server to make sure you are receiving pow...

Page 100: ...ing to my wireless network I created a new wireless network and the Wireless USB Print Server is not connecting to it I have installed my multi function printer but my fax and scanner capabilities do...

Page 101: ...ith the LaserWriter 8 The colors on my printed output do not match the colors on my computer screen When I send a print job I get a PostScript Command error or nothing is printed Unix The Wireless USB...

Page 102: ...hooting Web pages for your router The Support Web pages also contain information on the latest firmware and documentation updates 3 Submit your technical support question using an online form or conta...

Page 103: ...m emailsupport bn 0900 202 5857 Norway www usr com emailsupport ea 23 16 22 37 Poland www usr com emailsupport pl Portugal www usr com emailsupport pt 0 21 415 4034 Russia www usr com emailsupport ru...

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