US Robotics USR5451, Installation Manual

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7
Additional Support
Note: Your model number is 5451 . You can find your serial number on the bottom label of the
Wireless MAX g Access Point and on the side of the package. Write your serial number down. If
you ever need to call our Technical Support department, you will need this number to receive
assistance.
1. Go to the User Guide on the Installation CD-ROM.
More configuration and advanced troubleshooting information is available in the User Guide
on the Installation CD-ROM.
2. Go to the Support section of the U.S Robotics Web site at www.usr.com
Many of the most common difficulties users experience have been addressed in the FAQ and
Troubleshooting Web pages for your specific product.
3. Submit your technical support question using an online form at http://www.usr.com/
emailsupport
4. Call the U.S. Robotics Technical Support department.
Technical questions about U.S. Robotics products can also be answered by technical support
specialists.
Country Voice Online Support Hours
United States & Canada (888) 216-2850 http://www.usr.com/emailsupport 8:00 A.M. - 6:00 P.M., M-F Central
Austria +43 07 110 900 116 http://www.usr.com/emailsupport/de 08:00 –18:00, M-F
Belgium (Flemish) +32 07 023 3545 http://www.usr.com/emailsupport/bn 08:00 –18:00, M-F
Belgium (French) +32 07 023 3546 http://www.usr.com/emailsupport/be 08:00 –18:00, M-F
Czech Republic http://www.usr.com/emailsupport/cz
Denmark +45 70 10 4030 http://www.usr.com/emailsupport/ea 08:00 –18:00, M-F
Finland +358 98 171 0015 http://www.usr.com/emailsupport/ea 08:00 –18:00, M-F
France +33 082 5070 693 http://www.usr.com/emailsupport/fr 08:00 –18:00, M-F
Germany +49 0180 567 1548 http://www.usr.com/emailsupport/de 08:00 –18:00, M-F
Hungary +49 0180 567 1548 http://www.usr.com/emailsupport/hu 09:00 –17:00, M-F
Ireland +353 1890 252 130 http://www.usr.com/emailsupport/uk 08:00 –18:00, M-F
Italy +39 848 80 9903 http://www.usr.com/emailsupport/it 08:00 –18:00, M-F
Luxembourg +352 342 080 8318 http://www.usr.com/emailsupport/be 08:00 –18:00, M-F
Middle East/Africa +44 870 844 4546 http://www.usr.com/emailsupport/me 09:00 –17:00, M-F
Netherlands +31 (0) 900 202 5857 http://www.usr.com/emailsupport/bn 08:00 –18:00, M-F
Norway +47 23 50 0097 http://www.usr.com/emailsupport/ea 08:00 –18:00, M-F
Poland http://www.usr.com/emailsupport/pl
Portugal +351 (0) 21 415 4034 http://www.usr.com/emailsupport/pt 08:00 –18:00, M-F
Russia +7 8 800 200 200 1 http://www.usr.com/emailsupport/ru 10:00 –18:00, M-F
Spain +34 902 11 7964 http://www.usr.com/emailsupport/es 08:00 –18:00, M-F
Sweden +46 (0) 77 128 1020 http://www.usr.com/emailsupport/ea 08:00 –18:00, M-F
Switzerland +41 0848 840 200 http://www.usr.com/emailsupport/de 08:00 –18:00, M-F
Turkey http://www.usr.com/emailsupport/tk
UAE +971 0800 877 63 http://www.usr.com/emailsupport/me 12:00-22:00 M-F
UK +44 0870 844 4546 http://www.usr.com/emailsupport/uk 08:00 –18:00, M-F
For current support contact information, go to the following Web site:
http://www.usr.com/support
For regulatory information and warranty information, see the User Guide on the U.S. Robotics
Installation CD-ROM.