USR4204 User Guide
Page
39
of
52
Support
1.
Be prepared to provide model and serial numbers.
Product
Model Number
USRobotics Console Server & Power Switch
4204
The USR4204 serial number is on the side of the package, bottom of the unit, and
listed in the user interface at the top right of the Configure Parameters Menu.
2.
Visit the Support section of the USRobotics Web site at
www.usr.com/support/4204
Many of the most common issues that users experience have been addressed in the
FAQ and Troubleshooting Web pages for the USR4204. The Support Web pages also
contain information on the latest firmware and documentation updates.
3.
Submit a technical support question to the USRobotics Technical Support Department
using an online form:
Country
Webmail
United States & Canada
http://www.usr.com/emailsupport
Country
Webmail
Austria
www.usr.com/emailsupport/de
Belgium (Flemish)
www.usr.com/emailsupport/nl
Belgium (French)
www.usr.com/emailsupport/be
Czech Republic
www.usr.com/emailsupport/cz
Denmark
www.usr.com/emailsupport/ea
Finland
www.usr.com/emailsupport/ea
France
www.usr.com/emailsupport/fr
Germany
www.usr.com/emailsupport/de
Greece
www.usr.com/emailsupport/gr
Hungary
www.usr.com/emailsupport/hu
Ireland
www.usr.com/emailsupport/uk
Italy
www.usr.com/emailsupport/it
Luxembourg
www.usr.com/emailsupport/be
Netherlands
www.usr.com/emailsupport/nl
Norway
www.usr.com/emailsupport/ea
Poland
www.usr.com/emailsupport/pl
