ADSL2+ Combo Modem Router
113
A.4 Login Username and Password
I forgot my login username and/or password.
STEPS CORRECTIVE
ACTION
1
If you have changed the password and have now forgotten it, you will
need to upload the default configuration file. This will erase all custom
configurations and restore all of the factory defaults including the
password.
2 Press
the
RST
button for five seconds, and then release it. When the
LINK
LED begins to blink, the defaults have been restored and ADSL2+
Combo Router restarts.
3
The default username is “admin”. The default password is “1234”. The
Password
and
Username
fields are case-sensitive. Make sure that you
enter the correct password and username using the proper casing.
4
It is highly recommended to change the default username and
password. Make sure you store the username and password in a save
place.
A.5 LAN Interface
I cannot access ADSL2+ Combo Router from the LAN or ping any computer on the LAN.
STEPS CORRECTIVE
ACTION
1
Check the Ethernet LEDs on the front panel. A LAN LED should be on if
the port is connected to a computer or hub. If the LAN LEDs on the front
panel are off, refer to
Section A.1.2
.
2
Make sure that the IP address and the subnet mask of ADSL2+ Combo
Router and your computer(s) are on the same subnet.
A.6 WAN Interface
Initialization of the ADSL connection failed.
STEPS CORRECTIVE
ACTION
1
Check the cable connections between the ADSL port and the wall jack.
The DSL LEDs on the front panel of ADSL2+ Combo Router should be
on.
2
Check that your VPI, VCI, type of encapsulation and type of multiplexing
settings are the same as what you collected from your telephone
company and ISP.
3
Restart ADSL2+ Combo Router. If you still have problems, you may
need to verify your VPI, VCI, type of encapsulation and type of
multiplexing settings with the telephone company and ISP.
I cannot get a WAN IP address from the ISP.
STEPS CORRECTIVE
ACTION
1
The ISP provides the WAN IP address after authenticating you.
Authentication may be through the user name and password, the MAC
address or the host name.
2
The username and password apply to PPPoE and PPoA encapsulation
only. Make sure that you have entered the correct
Service Type
,
User
Name
and
Password
(be sure to use the correct casing).
