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i.Picasso User Guide - Issue 1

Hardware issues - 108

1. MUTE and SPEAKER green LEDs on the left side of the unit light

up for a number of seconds.

2. SPEAKER LED switches off.
3. SPEAKER LED lights up again.
4. MUTE and SPEAKER LEDs switch off.
5. The four red LEDs (VOICE MAIL, FAX, E-MAIL, NOTES) at the

top of the unit light up, and a booting message appears on the
display during loading of the software.

6. After approximately 30-60 seconds, if no failures were detected,

the UNITe i.Picasso All screen appears and the telephone is fully
operational.

A

DJUSTING

THE

BRIGHTNESS

OF

YOUR

I

.P

ICASSO

SCREEN

To adjust the i.Picasso screen brightness, use the wheel button on
the right side of the telephone.

Figure 5.4i.Picasso right side view

Screen brightness

adjustment wheel

Microphone

IPicUGIss1.book Page 108 Monday, January 5, 2004 4:26 PM

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Summary of Contents for i.Picasso

Page 1: ...i Picasso IP Business Telephone USER GUIDE Issue 1 ...

Page 2: ...i Picasso IP Business Telephone USER GUIDE Telrad Connegy Inc Farmingdale New York ...

Page 3: ...his publication or parts thereof without written permission from Telrad Connegy Inc is strictly prohibited Telrad Connegy Inc reserves the right to modify the equipment and the software described herein without prior notice However changes made to the equipment or to the software described herein do not necessarily render this publication invalid 2004 Telrad Connegy Inc Farmingdale New York ...

Page 4: ...mable memory soft buttons BLF SPD Feat 13 The screen in four tabs 14 QWERTY Pop up Soft Keyboard 15 Soft button states 15 Overlapping pages 16 2 OPERATING YOUR I PICASSO 18 Muting the microphone 19 Allowing other people to hear your conversation 19 Making internal calls 19 To place a ringing call 19 To place a non ringing call 19 If the extension you called is busy Callback 20 To cancel Callback 2...

Page 5: ...old 28 To pick up a call from hold 29 Manual hold 29 To place a call on exclusive hold manually 29 To place a call on inclusive hold manually 30 Transferring calls 30 To retrieve a transferred call 31 Other transferring options 31 Conference calls 32 To establish a conference 32 To add a new party to a conference 33 To drop the last party to join the conference 33 To remove a party from the confer...

Page 6: ...EN 43 Accessing emaGEN 44 Entering your mailbox 44 Recording your name and personal greetings 46 To record your name 46 To record your personal greetings 47 Changing your password 48 To change your password 48 Leaving voice mail messages 49 To leave a message 49 Leaving special types of messages 51 To tag a message with a special attribute 52 Receiving messages 53 Listening to your messages 53 To ...

Page 7: ... select and send a predefined message 66 To view more messages 66 To select a message 66 To send the message to the called extension 66 To cancel the message process 67 Receiving messages 67 To review your messages 67 To call the message sender 67 To delete a message 67 Alarm 67 To program an alarm time 67 To cancel the alarm setting 68 To stop the alarm ring 68 Telephone lock 68 To lock your tele...

Page 8: ...n extension 84 Forwarding Calls 85 To define forwarding calls rules from the web 86 Changing your password 87 To change your password 87 Information 87 Volumes 88 To set the volume 88 Sounds 89 To select the tune of an incoming call 89 To enable or disable the key click or touch screen sound 89 To calibrate your display 90 Setting the default Speed Dial screen tab 91 The UNITe Web Portal 92 To acc...

Page 9: ...net Local Area Network LAN 104 To connect to the office LAN 104 Connecting to a PC 105 To connect to a PC 105 Connecting the Handset 105 To connect the headset 105 Connecting the Headset 105 Connection to a power source 106 To connect the power supply 106 Adjusting the lateral tilt 106 To connect the tilt adjuster 106 Power On Self Test 107 Adjusting the brightness of your i Picasso screen 108 ...

Page 10: ...1 Introducing i Picasso ...

Page 11: ...ns and sofkeys etc 2 Operating instructions Contains instructions for making receiving and transfering calls establishing conferences getting and leaving messages and many other advanced telephony functions 3 Customizing your i Picasso Explains how to tailor the i Picasso operation to suit your preferences add entries to your personal Address Book and Personal Speed Dial List program memory button...

Page 12: ...access and viewing of content from web sites The Telrad Connegy i Picasso combines the power of the UNITe business system with the latest developments in web and Internet based communications CONVENTIONS USED IN THIS GUIDE Throughout this Guide the following conventions have been used Bolded capitals as in SPEAKER indicate an i Picasso button Italic text denotes a keyboard button as on a PC such a...

Page 13: ...icates an i Picasso screen textual soft button For example Icon soft buttons are either shown as in or referenced in plain text The Letter Gothic Italic font indicates text you enter through the dialpad or the display keyboard as in Yes Text in Courier New font as in IP Address stands for text dis played on the i Picasso screen Feat ...

Page 14: ...Introducing i Picasso 4 DESCRIPTION OF I PICASSO Figure 1 1 i Picasso telephone faceplate layout ...

Page 15: ...ume of the currently active device For example if you are listening to a voice mail message through the speaker pressing the VOLUME button will affect the volume of the speaker SPEAKER Turns the speaker On Off If you were engaged in handsfree dialing or a handsfree conversation pressing SPEAKER will be the same as hanging up SHOW CALLS Displays the i Picasso Calls Screen TRANSFER Used to transfer ...

Page 16: ...a better name for this screen In idle state all four tabs All BLF SPD and FEAT are displayed with all their soft buttons in reduced state see below page page 1 14 SETTINGS Displays the Configuration menu for customizing your extension and displaying information about it NAVIGATION BUTTONS UP DOWN BACK FWD These buttons serve a variety of purposes Functions as the PgUp and PgDn buttons on a PC keyb...

Page 17: ...en steady Mute light indicates that the telephone speaker has been disabled You can activate the Mute feature for example during a handsfree call this will enable you to talk to someone in the room without the other party to the call hearing you The green Mute light starts blinking when the i Picasso screen goes into Standby mode see also Screen Standby Mode on page 11 When the Speaker and the Mut...

Page 18: ...l times independently of which display pages shown see below Overlapping pages on page 1 15 iOnly one group of soft but tons is displayed at each time You can switch between them by pressing the More soft button Once you press the More soft button the second set of Hot Zone soft buttons is displayed and More changes to Prev The second Hot Zone soft button group is displayed for about one minute th...

Page 19: ...hscreen icons that appear on the display in the dynamic Hot Bar Five buttons appear on each Hot Bar screen at any given time Press the soft button to display the second set of buttons The actual soft buttons displayed on your i Picasso screen depend on system programming Your system administrator should be able to provide more information regarding the possibilities of your i Pic asso display More...

Page 20: ...icon indicates that the associated exten sion number or feature cannot be activated presently either because it is already active or because it cannot be accessed for other reason The following soft buttons have different states Table 1 1 Soft button state indicators Extension programed in Busy Lamp Field BLF soft button Flashing red extension ringing Steady red extension busy Do Not Disturb DND S...

Page 21: ...ed field Screen Standby Mode The i Picasso screen automatically goes into standby mode when idle for 15 minutes In standby mode the screen is off and the Mute indicator blinks at a slow rate To turn the screen back on simply press any key or touch any area on the screen The stylus pointer Touching the screen is best done using the i Picasso stylus pointer The stylus pointer is a pen like pointing ...

Page 22: ...sion number and name for one touch dialing BLF soft buttons also show the present state of the associated extension idle extension soft buttons are shown with a blue Talk icon while busy extensions are shown with a green Talk icon SPD Speed Dial soft buttons You can store frequently dialed numbers in SPD soft buttons The numbers you store can include both telephone numbers and special codes such a...

Page 23: ...ther in reduced format The i Pic asso All screen shows all soft buttons in reduced formats Pressing each of the other three tabs of the Active Con trols screen tabs displays the respective soft buttons in full view format Pressing the All tab displays all three groups in reduced format By default the All tab is the first choice displayed when ever you press the SPEED DIAL button You can select whi...

Page 24: ... release the Shift key Soft button states Soft buttons can be displayed in one of two formats Reduced soft buttons appear in a minimized format For example the BLF Speed Dial and Feature soft buttons displayed by pressing the SPEED DIAL button under the All tab are contained in a square frame Even in reduced format soft buttons are sensitive to contact Figure 1 2 Soft buttons in reduced format Ful...

Page 25: ... are all in the tele phone s memory and you can recall each one of them at the press of a button Even when it is not displayed each page is still fully active and can be redisplayed by just pressing the appropriate but ton Active operations controlled by each of the screens such as ongo ing telephone calls and working applications still go on even if they are not displayed You may compare these ov...

Page 26: ...Introducing i Picasso 16 channels on a TV set As you flip through the channels these do not stop broadcasting they still continue in the background ...

Page 27: ...2 Operating your i Picasso ...

Page 28: ...rsation ALLOWING OTHER PEOPLE TO HEAR YOUR CONVERSATION While you are speaking through the handset the conversation can be directed through your tele phone speaker so that people next to you can hear it Press SPEAKER The SPEAKER button indicator turns on Both you and the other party are heard via the speaker MAKING INTERNAL CALLS To place a ringing call 1 Dial 1 2 Dial the extension number To plac...

Page 29: ...Press the Talk soft button If you prefer you can press SPEAKER or lift the handset You hear the called extension ringing To cancel Callback Press TO BARGE INTO A CONVERSATION Depending on system programming you may be able to break into another conversation When you dial an extension and hear busy tone Press the Barge soft button A warning tone is heard by all parties depend ing on system programm...

Page 30: ...cement ANSWERING CALLS When you receive a call the display changes to show an active line with the Talk and the Drop soft buttons On the line above the active display the ringing outside line or extension number are displayed If the caller name is available it is dis played too You usually also hear a ring unless your set has been programmed not to ring TO ANSWER AN INTERCOM CALL To answer an inte...

Page 31: ...es a hand set to handset call which is not restricted in time TO ANSWER A RINGING OR FLASHING CALL Pick up the handset or Press the flashing Talk soft button After you answer the call the display changes to the following The line below the display reads Active and the duration of the call TO ANSWER A SECOND CALL When a call arrives while you are already engaged in conversation it appears in the di...

Page 32: ...r with the stylus The new call is answered and the previous call goes on hold see Hold on page 28 PICKUP You can answer a call that is ringing or on hold at another extension without leaving your desk To pick up a call at another extension 1 Press the Pickup soft button Figure 2 2 After pressing the Pickup soft button Pickup The Pickup soft button ...

Page 33: ...or when you are engaged in conversation you can view details of the call on your display The following details are displayed One of the above details is displayed by default when a call starts ringing at your extension NOTE The information displayed by default is pre programmed and can be modified to suit your preferences Ask your system Administrator for more details Outside line name Outside lin...

Page 34: ... do so Press a soft button programmed with an out side line or outside line group code Dial an outside line code or outside line group code Press a soft button programmed with the LCR code Dial the LCR code usually 9 To place an outside call 1 Obtain an outside line 2 Dial the desired number See also TO REDIAL THE LAST OUTSIDE NUMBER YOU DIALED Press REDIAL CORRECTING DIALING MISTAKES DELETE You c...

Page 35: ...answering a ringing one you can do so at the touch of a soft button While in conversation or when a call is ringing press the Drop soft button Ringing calls you drop are transferred to the Call Forward No Answer CFNA number if one has been programmed at your extension If no CFNA number has been programmed the caller contin ues hearing the ringback tone and you stop hearing the ring but you can ret...

Page 36: ...tivate or reactivate ARD Press the ARD soft button again NOTE Several Automatic redials may be activated simultaneously by using more than one ARD soft button WAITING FOR AN AVAILABLE OUTSIDE LINE TRUNK QUEUE When you try to select an outside line and hear busy tone 1 Press The button back ground changes to green to indicate that the feature has been activated When an outside line becomes availabl...

Page 37: ...atic hold may be disabled by the system administrator The call on hold is contained in a separate panel and indicated on the panel s tab You can switch between panels and calls by clicking on the desired tab and press the Talk soft button Figure 2 3 One call is active on one panel a second call is on hold on the panel behind There are two types of hold Exclusive hold the call can be retrieved only...

Page 38: ...epresenting the call on hold to bring its panel forward Click the Talk soft button If you were connected to another call when performing this action that call will be placed on hold automatically MANUAL HOLD When you place a call on hold you automatically receive dial tone and can make a page call or dial to another extension If you do not receive dial tone this means no DN is available To place a...

Page 39: ...LD may activate Inclusive Hold and the second press Exclusive Hold When a call is placed on hold automatically it is on hold as defined by default TRANSFERRING CALLS You can transfer a call to another extension 1 Press the TRANSFER button or touch the Transfer soft button on the touchscreen Figure 2 5 The display after pressing TRANSFER 2 Dial the number of the extension to which you wish to trans...

Page 40: ... you may retrieve the transferred call To do so press the soft button showing the call you wanted to transfer Other transferring options You may also Hang up without waiting for the called exten sion to answer In this case the call will be transferred unscreened that is without being announced Press a BLF or a SPD soft button without press ing Xfer The called extension rings you can wait until it ...

Page 41: ...CE CALLS Both internal and external parties can participate in a conference call To establish a conference 1 Make the first call 2 Press the Conf soft button 3 Make the next call After the call is answered 4 Press the Join soft button to complete the three way conference While in a conference the display shows one soft button for each of the parties to the con Conf Join ...

Page 42: ...Conf soft button 2 Make the next call 3 Press the Join soft button when answered To drop the last party to join the conference Press the Last soft button To remove a party from the conference 1 Press the SPLT soft button on the left side of the screen next to the indicator of the party you want to remove from the conference 2 Press The Drop soft button 3 Press to return to the conference RET ...

Page 43: ...nsion in the con ference DO NOT DISTURB DND If you do not want calls to ring at your telephone temporarily you can activate the DND feature To activate Do Not Disturb mode press the DND soft button When DND is off the DND soft but ton appears in blue When activated the DND soft button changes to steady red and no calls ring at your telephone Internal callers hear busy tone and see your DND message...

Page 44: ...n DND mode DND MESSAGES You can select a predefined message that appears on the display of telephones that call your exten sion while it is in DND mode You can also ask the System Administrator to program additional messages for you To program a DND message 1 Press SETTINGS 2 Press the DND Msg soft button The first five of the available messages are dis played see the DND Messages table at the end...

Page 45: ...Msg 3 On the Messages list screen press the Cancel soft button FORWARDING CALLS You can program your telephone set to forward your calls to another extension To program call forwarding 1 Press SETTINGS 2 Press the Forwarding soft button The Call For warding screen appears showing three tabs All Calls Internal External For each of these you can program the Call For warding behavior of your i Picass...

Page 46: ...al number as a forward destination you must store it as a speed dial code first Speed dial To forward calls to a number stored in a speed dial list Enter the required speed dial code in the text box on the right Voice mail To direct calls to your voice mailbox 5 Press Update to store your settings or Exit to leave without change You can also program Call Forwarding from the UNITe IP Web Portal l a...

Page 47: ...l the number of the extension from which you no longer want calls forwarded to your extension SPEED DIAL Speed dial shortens the procedure of dialing out side numbers by using speed dial soft buttons and speed dial memories called bins Two speed dial lists are available for your use a system speed dial which is programmed by an authorized user and can be accessed by all system users and a personal...

Page 48: ...ramma ble memory soft buttons BLF SPD Feat in Section 1 above for an explanation of screen soft speed dial buttons To speed dial an outside number 1 Press the appropriate Speed Dial soft button or 2 Press the Speed soft button The screen shows the following panel 3 Dial the desired speed dial code three digits To program a speed dial button With the ALL or SPD tab of the Speed Dial screen displaye...

Page 49: ...AKES above NOTE While dialing you may press the Delete soft button to erase the last digit you entered 3 Press the Save soft button to save the number and exit or Press the Send soft button to enter the number immediately into memory and continue pro gramming you may for example press Name afterwards to program a name for the speed dial bin 4 Hang up You may enter pauses where needed in a speed di...

Page 50: ... gen erator incorporating an electronic voice mail sys tem It provides you with an easy fast and dependable way to communicate with people inside and outside your organization For outside callers dialing in to your organiza tion emaGEN plays a recorded announcement that offers assistance in reaching the person with whom they want to speak and provides options for proceeding if that person is subse...

Page 51: ...Obtaining a unique password from the system administrator which you can change or can cel Recording your name in your mailbox Recording the personal greetings that you want your callers to hear when you are unavailable or busy Menus A menu is a list of options You make a selection from a menu by pressing the appropriate button or dialing a digit You may then receive another different list of optio...

Page 52: ...e password to make sure that no one but you has access to the messages you receive You receive a password of up to 12 digits from the system administrator and you can change it later What can you do with emaGEN emaGEN enables you to perform the following functions Receive messages View your message listing on screen Leave messages for other subscribers Leave messages for a group of subscribers Rec...

Page 53: ...ice for your mailbox Accessing emaGEN Press the V Mail soft button if one has been pro grammed for your i Picasso or dial the emaGEN access code Four soft buttons appear on the screen LEAVE MSG ENTER MBOX YOUR MBOX and EXT ASSIST Entering your mailbox You generally enter your mailbox from your own extension using the emaGEN access code that the system administrator has defined However you can also...

Page 54: ...ON Four soft buttons appear on the panel above Prev List Undel Msg and Help You hear the MAILBOX Menu You hear this option only if there are deleted messages which may still be recovered You hear this option only if there are future deliv ery messages waiting in your mailbox To view a list of your messages 9 To listen to your new messages 1 To record a group message 5 To listen to your saved messa...

Page 55: ...e tone before saying your name While you are recording either your name or personal greetings the ADD TIME and END OF MSG soft buttons appear on the screen Unless your system is programmed differently you have one minute to finish recording The sys To record your mailbox greeting 1 To record your personal busy greeting 2 To record your name 3 To record your special temporary greeting 4 To record y...

Page 56: ... To record your personal greetings You record your various personal greetings in the same way that you record your name The only difference is that you select 1 2 4 or 5 from the Personal Greetings Menu in step 2 above depending upon the type of greeting you want to record There is no other difference in the procedure Callers hear your personal mailbox greeting when you don t answer your ringing t...

Page 57: ...as an alternative to your mailbox greeting CHANGING YOUR PASSWORD You receive your initial password from the system administrator but can change it at any time You may also delete your password However if you do so anyone can enter your mailbox and listen to your messages To change your password 6 Enter your mailbox dial the emaGEN access code and dial 7 Enter your current password you receive the...

Page 58: ...hich you wish to send a message or for group you hear a recorded message Message will be sent to mailbox number ___ Please record after the tone then dial after recording Then you hear a short tone If the mailbox has a personal greeting you hear it instead of the voice message sequence 2 After you hear the tone record your message While you are recording the soft buttons ADD TIME and END OF MSG ap...

Page 59: ...ou exit emaGEN If you dial 1 you hear the message again and remain in the End of Record screen If you dial 3 the message is erased and you return to the Mailbox screen If you dial 4 you hear a tone state your addi tion to the message and dial you remain in the End of Record Menu To review your recorded message 1 To confirm and save this message in the system 2 To erase this message 3 To add to thi...

Page 60: ...the system indi cates that it saved the message as confiden tial However you should be aware that a CONFIDENTIAL tag does not prevent the recip ient from forwarding the message to other sub scribers However you can ask the system administrator to program your mailbox so that private messages are not automatically copied from your mailbox into another mailbox 3 Confirmation If you tag a message for...

Page 61: ... for your message by dialing the corresponding number You can give a message more than one of the above attributes For instance you can make a message both urgent and private First dial 1 for urgent and then dial 2 for private The Message Attributes screen continues to appear until you dial or until you have given the message all of the possible attributes emaGEN plays a confirma tion announcement...

Page 62: ...en to your messages 1 Press MESSAGE CENTER the screen shows any predefined text mes sages and how many emaGEN messages are waiting for you ten in this example 2 Press the soft button to the left of the line showing how many emaGEN messages there are You hear a recorded announcement telling you how many messages there are and then you are asked to enter your password 3 Enter your password you hear ...

Page 63: ...escribed in Viewing the contents of your mailbox below 4 To listen to your messages press 6 the Message Type Selection Menu is heard 5 Dial 1 2 3 4 or 5 to hear messages in any of the above categories After listening to each message you hear the Listen Menu To record personal greetings 3 To set mailbox options 4 To undelete messages 7 To review your future delivery messages 8 To listen to your new...

Page 64: ...rrently stored in your mailbox You can To erase this message and play the next one 3 To reply to this message 4 To transfer copy the message to another box 5 For more options 6 To rewind message while listening 7 To pause message while listening 8 To fast forward message while listening 9 Skip this message 0 To lower volume 1 For normal volume 2 To raise volume 3 To decrease speed 4 For normal spe...

Page 65: ...soft button adjacent to the message category you wish to view You see a listing of the messages contained in the selected category Your screen displays the mailbox number and name the number of messages in the selected category and the page number Each subse quent line contains details of a particular mes sage Messages are listed in chronological order with the first message being the one most rec...

Page 66: ...ows three tabs Received Dialed and Missed Pressing each of these will display a list of calls in the selected category On the lower part of the screen appear navigation and editing controls Delete Deletes the currently displayed call from the list Clear All Deletes the entire list in the present category The arrows enable you to browse back and for ward through your list of messages Figure 2 8 Nav...

Page 67: ...her information related to a contact such as the contact s company name and job title You define this data through the Web see below Cre ating New Contacts The Address Book includes a convenient feature that allows you to dial a number directly by just touching it as well as view data of Figure 2 9 The Address Book screen The list of extensions defined by the Company Administrator comprises the na...

Page 68: ...reen opens Figure 2 10 Contacts in the Address Book screen Contacts are arranged alphabetically according to the last name Press the tabs on the left of the screen to go to a particular letter Selecting a contact gives you access to the con tact s first name last name phone number s street address e mail address and web address ...

Page 69: ...e phone numbers fax num ber pager number and e mail addresses You can also enter a URL that can be opened when receiv ing a call from the contact or when calling the contact New contacts are added to the Address Book via the Telrad Connegy s Web Portal application dedicated specifically for i Picasso configuration To add a contact to the Address Book 1 Open the Unite IP Web Portal ask your system ...

Page 70: ...Operating your i Picasso 61 3 Click the Add button The Add New Contact form appears 4 Enter all necessary details NOTE Fields marked with an asterisk are mandatory ...

Page 71: ...ITe IP Web Portal 6 Check the radio buttons against the data you wish to appear in the Address Book Only one set of data appears from each data group 7 Click Update The contact s details appear in the Personal Address Book list and in the i Picasso s Address Book when you press on the required contact To update information of a contact 1 On the navigation pane click Address Book The Address Book p...

Page 72: ...tails and click Update The details now appear updated in the Address Book To delete a contact from the Address Book 1 On the navigation pane click Address Book The Address Book page opens display ing all contacts in your address book 2 Check the option box of the contact you wish to delete and at the bottom of the form click delete The contact is deleted from your Address Book ...

Page 73: ... Company Extensions List screen press the Name or Extension button The names or extensions are sorted in either ascending or descending order To sort in the opposite order press the Name or Extension button again To navigate through the Company Extension List The scroll buttons are located to the right of the Company Extensions List The top button displays the first page of the list The second but...

Page 74: ...a defined list which appears on the display When you send a basic text message display tele phones show CALL followed by your extension name or number e g CALL STEVE When you send a predefined text message dis play telephones show the text of the message followed by your extension name or number e g GONE OUT STEVE SENDING MESSAGES To send a basic text message After dialing an extension 1 Press the...

Page 75: ...soft button The first five of the available messages are dis played To view more messages Press To select a message Press the soft button adjacent to the desired message If the message includes asterisks you may edit the message using the dialpad Enter digits on the dialpad they appear on the screen in place of the asterisks To send the message to the called extension Press the Send soft button Ne...

Page 76: ...tor lights and you hear a bro ken dial tone when you lift the handset or press SPEAKER To review your messages Press MESSAGE CENTER All your messages are displayed To call the message sender Press the line containing the message To delete a message Press the soft button to the left of the message you wish to delete ALARM Your telephone can sound an alarm ring at a pro grammed time To program an al...

Page 77: ...Alarm soft button To stop the alarm ring Press the Alarm soft button TELEPHONE LOCK You can prevent people from making outside calls from your telephone To lock your telephone 1 Press SETTINGS 2 Press the Lock soft button 3 On the Telephone Lock screen enter your pass word 4 Press Lock to lock the telephone or Exit to cancel To unlock your telephone Repeat the above procedure pressing Unlock after...

Page 78: ...access code The display shows ENTER NO 2 Dial your extension number to apply your extension s COS or Press for a Global COS The display shows ENTER CODE 3 Dial your ECC authorization code or a Global COS code The indicator background turns red The Travel COS feature is active for a defined period 4 Access an outside line and place a call RECORDING CONVERSATIONS Your i Picasso enables you to record...

Page 79: ...d to each call is 15 minutes You can however add additional record ing time for up to a total of 30 minutes To record a conversation 1 Press the Record soft button while engaged in a conversation The Record soft button s back ground turns red indicating the Record feature has been activated 2 Press the Record button again to stop the recording It is advised that you inform the second party that th...

Page 80: ...recorded announcement asking them to identify themselves You hear both the Auto Attendant and the caller s response through the station speaker You can either answer the call or have the emaGEN system take a message To screen your calls 1 Press your soft button the button light goes on indicating that the feature is operative 2 When you receive a call listen to the caller iden tifying herself and ...

Page 81: ...en message moni toring is activated for your telephone set each of your calls will be answered by the automated attendant who will suggest that the caller leave you a message You can hear the message while it is being recorded and decide whether you prefer to intercept and answer the call or to have the caller leave a message You can program the monitoring time from your telephone set NOTE To be a...

Page 82: ...t the call At this stage your telephone set will be in mute mode so that the caller cannot hear you To intercept the call 1 To intercept and answer the call Lift the handset or press the Talk soft button or press SPEAKER To reject the call Press any key other than SPEAKER To stop monitoring your calls Press the soft button again The but ton s background reverts to blue ACCESSING SPECIAL SERVICES C...

Page 83: ... your telephone Details concerning the operation of these features can be found in the Unite IP System s Operating Instruc tions manual Account code voluntary reminder verified forced Camp on Confirmed transfer Dial attendant DISA Executive intercom External Call Forward Hot line Meet me conference Last hold Page transfer System speed dial Trunk patch Retrieve trunk patch Feat Flash ...

Page 84: ...eflect the feature initials using the letters on the dialpad buttons For example To access Barge In Press followed by the dialpad but tons corresponding to the letters BI Barge In That is The feature codes in your system may have been changed If so enter the updated feature access codes in the Access method column of the Fea ture codes table FEATURE 2 ABC 4 GHI Feat Feat ...

Page 85: ...FB FEAT 3 2 CALL FORWARD NO ANSWER FN FEAT 3 6 CANCEL CLIR 1 2 CONFERENCE LOOP 1 10 1 DIRECTORY 1 THROUGH 9 1 DIRECTORY 10 HELP 1 DROP from conference 1 END OF DIALING SEND FEAT EXECUTIVE CREDIT CODE EX FEAT 3 9 FEATURE 7 FLASH SIGNAL 1 FS FEAT 3 7 FLIP FLOP FF FEAT 3 3 GROUP PICKUP 1 INTRUSION 6 LAST HOLD LH FEAT 5 4 1 Access method not assigned by default 2 Only available on ISDN PRI calls 3 In ...

Page 86: ...7 2 0 to 7 2 8 PICKUP PU FEAT 7 8 PROGRAM PM FEAT 7 6 REDIAL RL FEAT 7 5 SAVE REPEAT SR FEAT 7 7 SPEED DIAL SD FEAT 7 3 TIME ALARM TA FEAT 8 2 TONE 1 TONE DIAL DTMF 1 TRAVEL COS 1 TRUNK PATCH TP FEAT 8 7 TRUNK SPEED DIAL 1 VOICE MESSAGE 1 Feature codes Continued Feature name Abbreviation Access method 1 Access method not assigned by default 2 Only available on ISDN PRI calls 3 In the Unite IP C 40...

Page 87: ...i Picasso User Guide Issue 1 78 Your speed dial codes Name Number Code 001 002 003 004 005 006 007 008 009 010 ...

Page 88: ...Customizing your i Picasso 3 80 3 Customizing your i Picasso ...

Page 89: ... Web Portal on page 92 Figure 3 1 The first Settings menu The first Settings menu is accessed by pressing the Settings key on your i Picasso phone and enables you to set the following preferences 1 Ownership Change ownership of a specific extension In this case you take over the extension and your Personal profile in trans ferred from your original extension 2 DND Message You can program text mes ...

Page 90: ... is set at the user s own extension and is known as Conditional Forwarding 5 Password Change your password 6 Information Display information regarding your extension s details application version and user details 7 Volumes Adjust the volume of the speaker handset headset and ringer 8 Sounds Set the sounds for an external and internal ring 9 Alarm You can program a time for your tele phone to ring ...

Page 91: ... Speed dial You can program personal speed dial codes here in addition to the ten pro grammable speed dial soft buttons available to you on the display 3 Calibration Enables you to calibrate the touch screen with your display for smoother operation 4 Display Enables you to set the tab that will be displayed by default when pressing the SPEED DIAL button You also can define certain User Preferences...

Page 92: ...be any telephone type supported in the UNITe system except for single line tele phones When you assume ownership of another extension the i Picasso takes on all the functional characteristics of the new extension including functional capabilities and limitations dialing privi leges associated mailboxes dialing history etc To take ownership of an extension 1 Press the SETTINGS button The Settings m...

Page 93: ...ons your calls are for warded to voice mail or to another telephone number For example you can define that all your calls will be forwarded to the operator s extension when you do not answer The definition is set at the user s own extension and is known as Condi tional Forwarding Calls can be forwarded to voice mail or to a spe cific telephone number whenever your line is busy when your extension ...

Page 94: ...navigation pane click the Forward ing tab The Forwarding page opens as illus trated below Figure 3 3 The Forwarding page You may modify the forwarding rules Forwarding when there is no answer when you are busy or always for internal calls only external calls only or for all calls as desired After selecting a forward destination for any of the rules enter the destina tion number in the box to the r...

Page 95: ...Press the SETTINGS button 2 On the menu select the Password soft button The Password screen opens together with the dynamic keyboard in the lower part of the screen 3 In the Old Password box enter your cur rent password 4 In the New Password box enter your new password You may enter up to ten digits 5 Re enter the new password in the Confirm box 6 Press Update Your new password is now active INFOR...

Page 96: ...splays the your name and extension number The Version tab which displays details of the software in your telephone The Network tab which displays information concerning the data connection of your i Pic asso telephone VOLUMES This feature enables you to set the volume of the Speaker Handset Headset and Ringer To set the volume 1 Press the SETTINGS button Name Bess Hathaway Extension 5571 ...

Page 97: ...not there will be an audible beep when the touch screen or any key is touched To select the tune of an incoming call 1 Press the SETTINGS soft button The Settings menu opens 2 Press the Sounds soft button The Sounds screen opens showing the Ring tab 3 Press the list box next to the External or Inter nal labels and select a tune from the list The selected tune will play three times If required choo...

Page 98: ...e made to overlap perfectly with the soft button layer underneath To achieve this proceed as follows 1 Press Settings The first Settings menu is dis played 2 Press the More soft button on the lower right part of the screen 3 On the second Settings menu press the Cali bration soft button 1 The screen clears and the following message appears Main Screen To start calibration Press To restore factory ...

Page 99: ...el the calibration process by pressing any button on the dialpad 4 Once all four corners of the screen have been calibrated press to save the new settings SETTING THE DEFAULT SPEED DIAL SCREEN TAB This option lets you select the tab that will be dis played by default whenever your press the Speed Dial button 1 Press Settings The first Settings menu is dis played 2 Press the More soft button on the...

Page 100: ...hout saving your changes THE UNITE WEB PORTAL The UNITe has the ability to provide web based applications that enable remote access of your messages and configuration of your i Picasso When you are away from the office you will find it extremely convenient to use the web applica tions for example to retrieve your voice mail mes sages or to define new forwarding rules such as forwarding all calls t...

Page 101: ...rmed from both the telephone and the web applications for example recording voice mail greetings accessing your voice mail messages and defining call forwarding rules To access the UNITe Web Portal NOTE To access the UNITe Web Portal you must obtan its web address from your system administrator 1 Enter the web address in the address line of your browser The Login Page opens Figure 3 7 The UNITe We...

Page 102: ... the Language and Time Zone from the drop down list boxes You may chage your Password details as indi cated When you select a particular language the text of the Web page will appear in the chosen language after your next login Any data that is entered will appear in English Web Interface Settings This feature enables you to define the number of lines that are displayed on one page of a list ...

Page 103: ...4 WORKING WITH CUSTOM APPLICATIONS ...

Page 104: ...tomized web applications For example you can check the stock market in real time check the weather report all over the world or shop online Your system administrator can define any available custom applica tion to appear on your i Picasso unit TO ACCESS I PICASSO S WEB APPLICATIONS 1 Press the APPLICATIONS soft button The screen displays web applications that you can activate by pressing their ico...

Page 105: ...e i Picasso are 3 1 VIP List Selective DND The user may program a maximum of five entries in her address book to be VIP numbers Parties defined as VIP will override the DND state if active Each entry can have up to three numbers so the maximum number of VIP numbers is 15 Definition of Address Book entries as VIP is done through the Web Portal see above The Address Book on page 57 ...

Page 106: ...of the numbers can be used for dialing the bridge a second one for dialing a secretary who is part of the bridge and so on 3 3 Page List The ipicasso can see all Internal Page Zones defined in the UNITe IP system and their members as well as activate a page 3 4 View News i Picasso telephones may display a text page with news or other material The text can be inserted from the Web Portal by autho r...

Page 107: ...5 Hardware issues ...

Page 108: ...he unit if any damage to an item is apparent NOTE If possible keep the original shipment container for shipping i Picasso back for repair or verification of dam age Cautions Do not connect power to the unit until all other connections have been completed Avoid installing the unit in the following places In direct sunlight and hot cold or humid places Dusty places or places where water or oil may c...

Page 109: ...appear on the i Picasso back panel notify you of the following Power supply socket Connects i Picasso to the external power supply Headset socket Connects a headset to the i Picasso Handset socket Connects the handset to the i Picasso USB Universal Serial Bus Port Host Serial bus for connecting peripherals to the unit Two RJ 45 Ethernet 10 100 BaseT sockets Connect to the LAN Ethernet hub switch a...

Page 110: ...amber Indicates the current speed Lights continuously when the unit is operating at 100 Mbps Off when the unit is operating at 10 Mbps Stylus pointer holder Speed indicator Ethernet 10 100 BaseT connects to the LAN Link indicator USB socket for future use Reset Power ...

Page 111: ...HERNET LOCAL AREA NETWORK LAN To connect to the office LAN 1 Insert the plug of the LAN cord 8 conductor wiring RJ 45 plug into the right hand Ethernet 10 100BaseT socket on the i Pic asso unit looking from the back of the phone 2 Connect the other end of the line cord to the LAN socket on the wall Handset socket Headset socket ...

Page 112: ...into the left hand Ethernet 10 100BaseT socket on the i Picasso unit looking from the back of the phone 2 Connect the other end of the line cord to the PC interface CONNECTING THE HANDSET To connect the headset Insert the plug of the telephone extension cord 4 conductor wiring Handset into the modular socket on the unit CONNECTING THE HEADSET To connect the headset insert the plug of the headset e...

Page 113: ...t see above Fig ure 5 1 i Picasso rear side view ADJUSTING THE LATERAL TILT You can adjust the tilt of the telephone using the tilt adjuster that comes with i Picasso The tilt adjuster consist of two parts that can be connected to one another in one of two ways each causing the telephone to tilt at a different angle Connect the parts to achieve a high or a low angle To connect the tilt adjuster 1 ...

Page 114: ... the telephone to tilt at a lower angle connect part B to part A as shown in the following figure POWER ON SELF TEST Once you have installed the unit and connected the required cables i Picasso is ready to be powered up Upon power up the fol lowing sequence occurs Part A Part B ...

Page 115: ... at the top of the unit light up and a booting message appears on the display during loading of the software 6 After approximately 30 60 seconds if no failures were detected the UNITe i Picasso All screen appears and the telephone is fully operational ADJUSTING THE BRIGHTNESS OF YOUR I PICASSO SCREEN To adjust the i Picasso screen brightness use the wheel button on the right side of the telephone ...

Page 116: ...i Picasso User Guide 109 Turning the wheel clockwise increases brightness A counterclock wise turn makes the screen darker ...

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